---
description: Tudo sobre Referral Rock: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Referral Rock - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Indicação](/directory/30681/referral/software) > [Referral Rock](/software/139089/referral-rock-software)

# Referral Rock

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> Um software de indicação flexível. Conquiste mais clientes com um software de marketing por indicação que trabalha junto com sua empresa.
> 
> Conclusão: 100 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Referral Rock?

Profissionais de marketing em crescimento, comércio eletrônico, SaaS (software como serviço), pequenas e médias empresas, prestadores de serviços

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.6/5** | 100 Avaliações |
| Praticidade | 4.4/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais |
| Recursos | 4.4/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Referral Rock
- **Localização**: Alexandria, EUA
- **Fundada**: 2014

## Contexto comercial

- **Preço inicial**: US$ 175,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Austrália, Canadá, Estados Unidos, Reino Unido

## Recursos

- Análise de dados de campanhas
- Detecção de fraude
- Envolvimento dos leads
- Gamificação
- Geração de leads
- Gestão de afiliados
- Gestão de campanhas
- Gestão de comissões
- Gestão de incentivos
- Indicadores de desempenho
- Marketing de multicanal
- Marketing por e-mail
- Múltiplas campanhas
- Rastreamento de conversão
- Rastreamento de recomendações
- Relatórios e análise de dados
- Relatórios e estatística
- Segmentação de clientes
- Third-Party Integrations

## Integrações (22 no total)

- AWeber
- ActiveCampaign
- Acuity Scheduling
- BigCommerce
- Campaign Monitor by Marigold
- Drift
- HubSpot CRM
- HubSpot Sales Hub
- HubSpot Service Hub
- Intercom
- Leadpages
- Mailchimp
- Marketo Engage
- Shift4Shop
- Shopify

... e mais 7 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Indicação](https://www.capterra.com.br/directory/30681/referral/software)

## Categorias relacionadas

- [Software de Indicação](https://www.capterra.com.br/directory/30681/referral/software)
- [Software para Marketing de Afiliados](https://www.capterra.com.br/directory/30836/affiliate/software)
- [Software de Defesa do Cliente](https://www.capterra.com.br/directory/31435/customer-advocacy/software)

## Alternativas

1. [Viral Loops](https://www.capterra.com.br/software/150927/viral-loops) — 4.6/5 (137 reviews)
2. [Referral Factory](https://www.capterra.com.br/software/218230/referral-factory) — 4.8/5 (152 reviews)
3. [UpViral](https://www.capterra.com.br/software/1013010/upviral) — 4.7/5 (107 reviews)
4. [Buyapowa](https://www.capterra.com.br/software/153180/buyapowa) — 4.6/5 (83 reviews)
5. [ReferralCandy](https://www.capterra.com.br/software/119331/referralcandy) — 4.5/5 (387 reviews)

## Avaliações

### "Extraordinary Support" — 5.0/5

> **Ryan** | *26 de maio de 2026* | Serviços ao consumidor | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The thing that stands out about Referral Rock is the support, and particularly from the technical standpoint.  In my many years of working with SaaS companies I can't remember any with better technical knowledge and bright thinking right at the account representative level, with developers ready to assist as the backup.   We have had three account representatives in our time with Referral Rock and each shocks me with how outstanding they are.
> 
> **Desvantagens**: Really I don't have any significant drawbacks or downsides to report.  So far everything has worked as expected.
> 
> Solid out of the box product features, many ways to connect and technically set up the platform to get what you need.  Extraordinary account manager and technical support which is extremely rare in the SaaS world of today.

-----

### "Outstanding support\!" — 5.0/5

> **Chris** | *25 de junho de 2026* | Serviços financeiros | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The onboarding process was one of the best I've experienced. Our account manager already had a download from our Referral Rock sales representative so we didn't have to repeat things. It was very well organized and after each meeting there was a summary and next steps. Referral Rock supported us in connecting Marketo to Referral Rock via Zapier and helped us through the complex parts. It was a time saver that Referral Rock set-up the emails and landing pages for and we could easily make any minor modifications.
> 
> **Desvantagens**: I don't really have any major cons. There is a lot of functionality so sometimes it takes me a little time to find where I need to go when I haven't been in the platform in awhile. That said they also have a very good AI chat help that will quickly tell you where you need to look.
> 
> From initial demo call to onboarding, its been a great experience. One of our goals was to launch this without the use of our internal technical team and that was accomplished. Referral Rock supported us throughout the process. We had an internal rewards program and Referral Rock's platform has modernized our rewards program and provided our clients with multiple ways to refer our business to their contacts.

-----

### "Software Feels Like It's In Development Phase" — 3.0/5

> **Amber** | *12 de abril de 2021* | Serviços financeiros | Taxa de recomendação: 5.0/10
> 
> **Vantagens**: I interviewed a lot of referral softwares before going with this one and am relatively happy with my choice. It has good features for the price point. The sales team was helpful and awesome. In general, it probably will work for our purposes. That being said, it falls short of the professionalism and "finished" product I was hoping for.
> 
> **Desvantagens**: I feel like this software is a bit antequated in the design and is overall in development stage. There are several places where functionality just isn't quite seamless - I can ALMOST do what I need to do, but not quite. Features such as limited custom fields, awkward formatting, lacking conversion script instructions, etc made the set up process frustrating. I switched to this software so I wouldn't have to take so many shortcuts with our referral program and I feel like I'm having to hack my way into getting it to do what I need it to do. I've submitted over 20 feature requests since starting to use the software just a week ago. We'll see if they make adjustments as we go on.
> 
> I feel like I'm trial testing an affiliate software that's not quite ready to launch. There's glitches and broken functionality everywhere. It will likely work for what we're hoping to do, but I'm disapointed in the overall experience.

-----

### "VP of Marketing" — 5.0/5

> **Juan** | *21 de abril de 2026* | Imobiliárias | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: It provides leads with the highest conversion rate across all lead sources and many of these referrals become members themselves.
> 
> **Desvantagens**: The one thing I'm not crazy about is the new dashboard, as the older one provides more insights, not only on referrals captured, but those qualified, approved or denied.
> 
> It has been an amazing addition to our company's marketing efforts; the number of referrals, and of referrals who end up purchasing from us has significantly increased since we began using Referral Rock.

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### "RR is great for syncing with a HubSpot CRM" — 5.0/5

> **Emilie** | *7 de julho de 2023* | Artigos de luxo e joias | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: As an admin, RR is great for managing and tracking referrals and affiliate data. I enjoy being able to keep up with all details in real-time and seeing referrals come in for our affiliates. As an affiliate, I enjoy the features RR offers when allowing me to see my referral data and all info I need to be a successful affiliate right on my dashboard as soon as I log in to the portal.
> 
> **Desvantagens**: As an admin, RR is very difficult to navigate. I struggled to understand where to find settings changes, how to set up the program and save edits I made to our program, among other things. The different options RR offers are great, but I found it extremely difficult to navigate and understand as a potential first-time affiliate admin user.
> 
> RR support has been great. Our support person has answered all questions in a quick and timely manner and has really been able to help us make changes and understand how to use

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