Printlogic

Printlogic - Great value and amazing support

Comentários: Our overall experience has been a great one. From the onboarding call(s) to the training sessions, [SENSITIVE CONTENT], and all the developers have done an amazing job of getting us set up and making it clear that they will customize as many options as possible to set things up the way we like it. We are still somewhat evaluating the software and haven't fully committed to it, but I'm confident that we can make the complete switch to PrintLogic and use it as our main MIS software to help the company run smoother.

Vantagens:

The overall design of the app is nice and clean. There is a ton of customization available and the team at PrintLogic has been unbelievable in terms of support and are always quick to respond. I have yet to see this level of service with any other company, especially not when it comes to software. They are constantly adding new features and it is clear that they truly value their customers and what they are looking for. They are quite adamant about customizing everything so that it meets our needs, despite the smaller size of our company.

Desvantagens:

There are a lot of features related to offset/litho printing that do not relate to our (Mostly wide-format vinyl/sign printing) industry, and some features & wording are not required or useful. I understand that this software is geared towards several different printing industries but it would be nice to have the option to remove all features and wording related to offset/litho printing. There are some quirks when it comes to material calculations but we're still in the early stages of setting it up and user error is usually the cause for most of our confusion. Exporting the data so it can be brought into Quickbooks Desktop has been a bit confusing, but I'm confident that we can get it sorted out. Direct integration with QBD would be nice but I understand they can't possibly cover all the possible integrations that clients might need.

PRINTLOGIC REVIEW

Comentários: I have found the programme very easy to use. It exports the invoices into Sage, which helps with time management for our book keeper and eliminates the mistakes from manual entry. The reports are invaluable for marketing, so sales can see chase up quotes that have not been taken up, and chase clients who have not ordered for a certain period of time.

Vantagens:

It is easy to use, generates many reports to aid with the running of the business and you can have bespoke reports created.. We have had one created we use at the end of the month showing all the jobs that have not yet been invoiced to ensure we invoice all the jobs we have produced that month.

Desvantagens:

When you amend a small item of a quote you are working on it changes everything and can adjust the price that you had worked out completely. You can work around this, but need to be aware of it.

[sensitive content hidden] , inconsistent customer support

Comentários: I inherited this when taking over the department. It would not have been my first choice. I have found the estimating function very good. Importing data is a minefield. Every support agent has their own 'variations' of import templates. It's a painful, slow process.

Vantagens:

Speed of estimating once initially set up

Desvantagens:

Inconsistency of customer support and the level of 'self serving' needed.

Snap Limerick Review

Vantagens:

Ease use for manual quotes. Ease of implementation

Desvantagens:

Difficulty in setting up costed quotes Poor ability to customise reports Restricted WIP reporting options Weak CRM functionality Online Ordering portal clumsy & restricted More options for customer to customise elements would be useful

Gghhhhhhhhh

Comentários: Good mostly freezing and losing current files is a big issue an auto back up would be good

Vantagens:

Ease of use all the time the rest is to make up the space

Desvantagens:

Making changes customisation contacting the team