Who Uses This Software?

Both national and international businesses of all sizes across all verticals. Yext works with Small and Medium sized businesses, Enterprise businesses, and Partner re-sellers.

Average Ratings

29 reviews
  • Overall 4 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4 / 5
  • Features 4.5 / 5
  • Value for Money 4 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours

Vendor Details

  • Yext
  • http://www.yext.com
  • Founded 2006

About Yext

Whether they're looking for your people, your places, or your products, consumers and search engines consider your website the authoritative source for facts about your brand. Yext Pages makes it easy to add and update these facts on your website. Yext Pages have a Store Locator capability
to point consumers directly to your business's front door.

Spotlight_media_placeholder

Yext Features

  • Behavioral Analytics
  • Data Visualization
  • Demographic Data
  • Geocoding
  • Geofencing
  • Location Tracking
  • Predictive Analytics
  • Trade Area Analysis
  • Analytics
  • Automatic Location Detection
  • Directions
  • Distance Calculation
  • Event Promotions
  • Mapping
  • Product Search Filtering
  • Promotions / Coupons
  • Search
  • White Label

Yext Most Helpful Reviews

Easy way for a small business to ensure business listing sites have consistent information

Translate with Google Reviewed on 9/20/2017
Michal L.
Assistant
Law Practice, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Ensure correct and consistent listings across all the myriad business listing sites at one time and on one site.

Pros: EASY!!!: I have used Yext for 3 years for our small law office to make sure we have good, consistent listings across all the proliferation of business listing sites. If you have a web presence for your business, you likely know how important it is to have your business name, address, and phone number appear the same on all these sites to ensure Google correctly recognizes the business. But if your business is more than a few years old, it likely has many variations on all the listing sites. Going to each individual site and claiming the business, correcting the info, and completing the listing would be a full-time job. Yext gives business owners an easy, one-stop spot to fix many listings at once.
Features: Correct business info, tell what the business sells or does, add specials, add photos, manage social media, manage reviews, for many business listing sites, all in one place.

Cons: Social media management: I don't particularly like or use the social media management features. I find them too rudimentary for what we need.
Yext is a bit pricey.

Vendor Response

by Yext on 9/22/2017

Thank you for leaving a review! We are so glad to hear about your experience with Yext. We will pass on your feedback to our team.

Manages our client's listings and notifies us of reviews.

Translate with Google Reviewed on 8/15/2017
Adam D.
CEO
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Yext manages our listings for all of our clients. It also monitors for any reviews and sends an email notification when our clients get one.

Pros: The system is very easy to use and automates a very labor intensive process. Yext is a significant portion of our local SEO and citation building/management strategy. The system is as easy as can be. You fill in the blanks, upload the pictures, connect the accounts, and hit submit. It is that easy. Yext will also monitor for duplicate listings. It would provide a side by side view of the listing it created and the potential duplicate. That way you can decide what to do with it. And if you want the listing suppressed, you ask Yext to do so.

Cons: Cost is the biggest factor. It is honestly perfectly priced. Because if it was any higher in cost, I wouldn't get it. But it is just cheap enough for us to keep it. I just don't feel like it is a 'great' value. There are a number of features we just don't use. Like the analytics. But that might just be because we are an agency and pay to have higher quality analytics than what comes with Yext. One big gripe is the integration with Google My Business. We were using Yext before they added that functionality. The problem was that Yext overrode the business categories and caused some local maps issues. Once we figured out that you can override that function, we got it taken care of. But it took us awhile to figure that out. So the con here is that you have to know about that override feature or you can screw up your listings.

Vendor Response

by Yext on 9/22/2017

Thank you for writing a review. We appreciate your feedback and will convey it to our team!

Read More Reviews