15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça OpenWater

A OpenWater Grants é uma plataforma de software de premiação baseada na nuvem que automatiza e ajuda a aumentar os programas de premiação e reconhecimento. A empresa tem orgulho de oferecer mais do que software aos clientes. Os clientes são orientados em todas as etapas, desde o planejamento e a criação inicial do sistema até o suporte contínuo durante toda a temporada de premiação. O resultado? Soluções online personalizadas que permitem que a equipe se concentre nas competências essenciais, aumente a receita não proveniente de taxas de associação e aprimore o valor agregado pela associação.

Quem usa OpenWater?

A OpenWater fornece aplicativo baseado na nuvem e plataforma de software de avaliação para fundações, organizações sem fins lucrativos, agências governamentais e corporações.

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Avaliações do OpenWater

Pontuação média

Geral
4,6
Praticidade
4,1
Atendimento ao cliente
4,9
Recursos
4,2
Relação qualidade/preço
4,3

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
63%
4
33%
3
2%
1
2%
Al
Al
Editor, EUA
Usuário do LinkedIn Verificado
Automotivo, 5.001–10.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

OpenWater has no competition

5,0 há 3 semanas Novo

Comentários: Pain-free. They are highly responsive to questions and suggestions. Contest management is an added part of my workload. OpenWater's system keeps it from getting too out of hand. My supervisor deals with the financial aspects. I don't know the details, but she has been able to secure multi-year discounts.

Vantagens:

OpenWater's system is powerful and elegant. I'm only a daily user fwhen our contest is live, approximately half the year. I'm always pleasantly surprised by the improvements they've made when I open the next year's contest. I suspect that we are not using OpenWater's system to its full potential, but what we do utilize more than works for us. Their self-help guides are useful and when they're not, customer service is available (see caveat below). I have had several different dedicated service advisors; all have been uniformly excellent. Our entrants and judges find the system easy to use.

Desvantagens:

Communication is mostly by email. If you want a phone call, you need to make an appointment. That said, they are highly responsive when rare problems arise.

Brandi
Undergraduate Research and Training Programs Manager, EUA
Educação superior, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Data Management

5,0 semana passada Novo

Comentários: Overall I have been satisfied with the excellent technical support I received during the height of my event planning and management. I really appreciate having one dedicated support person[sensitive content hidden]). She's great!! The platform does a great job of being my central hub for collecting submissions.

Vantagens:

I like having all my symposium submission data in one place and the ability to run reports.

Desvantagens:

There is a steep learning curve if you are brining new team members on to manage the platform. It is not an intuitive platform. I don't like the website platform. It lacks the ability to have more customizable features. I end up not using the website for my event because aesthetically it is not appealing. I wish the virtual display of submissions. Public view was better. It looks outdated.

Mariel
Events and Development Associate, EUA
Gestão de organizações sem fins lucrativos, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Needs to be User Friendly

3,0 há 2 semanas Novo

Vantagens:

Customer support was responsive when we had any issues

Desvantagens:

I did not like the way it is designed, it is not easy to navigate.

Carol
Awards and Scholarship Coordinator, EUA
Serviços de eventos, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

How Open Water Saved the SME Awards and Scholarship Programs!

4,0 há 3 semanas Novo

Comentários: It has been a wonderful relationship working with the Open Water Customer Service and OW IT department.

Vantagens:

Top Notch Customer Service Representatives. I never had to wait for someone to help when I needed it. Ease of implementation. User satisfaction. Virtually effortless to maintain and copy to the next year award cycle.

Desvantagens:

I have not found anything to complain about or wish I could have. Our last awards and scholarship was such a horrible software--Open Water has been a dream come true. The obstacle we have had the most problem with is our emails from the Open Water system getting through to our customers/users and not going to their spam accounts.

Michael
Program Manager, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good Platform for Capturing Information from Applicants

5,0 há 3 semanas Novo

Comentários: Overall I have had a good experience with OpenWater. We've always found their staff to be helpful and polite, and generally it's a good system and accomplishes what we need.

Vantagens:

We like OpenWater because it is a good platform for capturing information from our applicants. Customizable forms allow us to streamline operations and reduce the amount of time spent on administrative tasks... items like acceptance forms, photos, bios, and the like can all be collected in a passive way that makes it easy to collect and store in one place and now I don't have to worry about losing this in my inbox.

Desvantagens:

Some items can be a bit difficult to set up. The e-mail system is a particular issue - other submission systems and CRMs have one central email module where emails are generated using substitution variables, and are able to be created from a template. OpenWater's system is program-dependent (as opposed to being uniform system-wide). Wish this would get fixed.