Quem usa esse software?

Homecare management solution that helps agencies, government bodies and caregivers with scheduling, billing, case coordination, claims management and compliance.

Avaliações médias

9 avaliações
  • Geral 4 / 5
  • Praticidade 4.5 / 5
  • Atendimento ao cliente 3.5 / 5
  • Recursos 4 / 5
  • Relação qualidade/preço 3.5 / 5

Detalhes do produto

  • Detalhes dos preços Contact Vendor for pricing details.
  • Versão gratuita Sim
  • Avaliação gratuita Não
  • Implantação Instalado - Mac
    Nuvem, SaaS, web
    Instalado - Windows
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Pessoalmente
    Ao vivo online
    Webinars
    Documentos
  • Suporte 24 horas por dia (representante ao vivo)

Dados sobre o fornecedor

  • HHAeXchange
  • https://www.hhaexchange.com

Sobre o HHAeXchange Agency Management Solution

Cloud-based homecare management tool that assists agencies with care management, payroll, clinical information and claims handling.

Recursos do HHAeXchange Agency Management Solution

  • Agendamento
  • Cobrança e faturamento
  • Comunicação de campo
  • Gestão da folha de pagamento
  • Gestão de clientes
  • Gestão de cuidadores
  • Gestão de planos de cuidado
  • Gestão de seguros
  • Verificação de visita
  • Admissão de pacientes
  • Agendamento
  • Assinatura eletrônica
  • Banco de dados de medicamentos
  • Cobrança e faturamento
  • Criação de diagramas
  • Rastreamento de funcionários
  • Relatórios de horas e tarefas

As avaliações mais úteis do HHAeXchange Agency Management Solution

Our experience with HHAX have been very positive. HHAX surpasses all other HC software available.

Traduzir com Google Avaliado em 13/02/2018
Christian S.
Director of Compliance, QA and IT
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço

Vantagens: HHAX's reporting and compliance functionalities would be what I would say I like the most about the software. Most reports are readily available and the software offers an option for customizable reports. HHAX also offers multiple methods of electronic visit verification (EVV) to curtail fraud, waste and abuse. Another great aspect of this software is the customer support. Most issues reported are usually resolved on the first call. If the customer support technician is unable to resolve the issue in the initial call; the technician will follow up and provide updates until resolution.

Desvantagens: Although software updates are necessary, there have been instances where some reporting functionalities were removed when a new version is available.

The software is amazing and fits the needs of my agency. They are always ahead of the curve!

Traduzir com Google Avaliado em 06/02/2018
Director
Hospitais e Saúde, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Ease of use, flexibility, good layout, can get what I need fast

Vantagens: The software is very reliable and always seems to be on the cutting edge of the industry. It is very easy to use and navigate. The layout is very simple to use as well.

Desvantagens: The software could use some more bells and whistles (Reports for interrupted sleep for instance). The help desk needs to be more on top of things. I submit a ticket and if I don't follow up on it, I don't get a response. Calling the help desk as well is time consuming and I don't receive an answer immediately. Also, there are always additional charges for any fix we need - not all fixes deserve a charge. There is no room for negotiation on the charges as well.

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