Who Uses This Software?

Most advanced management software featured at Capterra is perfectly suited for a large Medical and Non-Medical Home Care agency. However, small home care agency configuration is available at low cost.

Average Ratings

18 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price $99/month
  • Pricing Details All-Inclusive $99/mo for up to 25 patients $299/mo for up to 100 patients
  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
  • Support 24/7 (Live Rep)
    Business Hours

Vendor Details

  • Carecenta
  • http://www.carecenta.com
  • Founded 2013

About Carecenta Best Home Care System

MEDICAL & NON-MEDICAL HOME CARE AGENCY MANAGEMENT platform features the next generation of robust workflow and financial software solutions for home care agencies of all sizes.
Starts at $99/month, supercharged system offers management of patient intake, scheduling, referrals, caregivers, and provides Electronic visit verification EVV multilingual #800 telephony GPS; secure SMS, electronic billing and remittance, payroll and reporting

Carecenta Best Home Care System Features

  • Billing & Invoicing
  • Care Plan Management
  • Caregiver Management
  • Client Management
  • Field Communication
  • Insurance Management
  • Payroll Management
  • Scheduling
  • Visit Verification
  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Employee Tracking
  • Medication Database
  • Patient Intake
  • Scheduling
  • Time / Task Reporting
  • Claims Management
  • Clinical Care
  • Electronic Health Record
  • For Home Care Providers
  • For Nursing Homes
  • Geriatric Care
  • MDS Review
  • Patient Records
  • Staff Scheduling

Carecenta Best Home Care System Most Helpful Reviews

Most advanced home care management we ever had

Translate with Google Reviewed on 5/23/2015
Tural A.
Case Coordinator
Hospital & Health Care
Used the Software for: 6-12 months
Reviewer Source 
Source: SoftwareAdvice
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: My professional experience as a case coordinator spans more than 12 years. At times, it seem almost impossible that I've been in this industry for so long. I think that may be because I'm so dedicated to my work. Helping to turn lives around gives me tremendous satisfaction and a great sense of personal accomplishment. I am quite familiar with most of the home care industry management software, because software is an integral part of my everyday work. It was a big plus when I discovered Carecenta, because the software makes my life so much easier. To give you some examples, authorizations and employee compliance are very high priority with me when it comes to scheduling an open case. Carecenta provides unique features that track authorization, allow me to instantly communicate with multiple HHAs in seconds via text right from the software, include electronic visit verification tracking, and full compliance. Carecenta constantly improves and upgrades its features. Just last week they’ve improved their visual HHA availability search on the map. Now I can mass-text or mass-email to all aids in the vicinity of my patient using a private text number and get their responses back on my own cell, and even send message back to them without revealing my own cell number, through Carecenta. All messages are also stored in employee record. Awesome!

Cons: The only downside I can think of is that Carecenta doesn't go far enough in covering medical and skilled nursing services. It does have medication tracking and nursing fillable forms, however I would recommend adding OASIS functionality, although this wouldn't be necessary for my company, since we are not billing for any of the nursing services.

Carecenta saved our cashflow and time with electronic billing

Translate with Google Reviewed on 9/26/2016
Used the Software for: 2+ years
Reviewer Source 
Source: GetApp
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: By using Carecenta I am able to see authorization for patience care faster. I am notified if there are any problems with compliance applying to any of my HHA’s and can quickly navigate to anther HHA to send out to the patience. The cloud based system allows me to view my HHA’s schedule from anywhere. Plan of care is now manageable because of Carecenta software. As long as I have internet access I can check to see that my HHA’s have completed all daily tasks. This insures me success for my agency.
This is really helpful.

Pros: Many hours of manual management were saved and redirected to growing our business. Our Carecenta WOW moment was in the first month of use. We quickly realized that our accuracy increased and our efficiency went up by 100%.

Cons: Carecenta is probably more sophisticated that we would need since we don't use all the skilled nursing part.

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