Awardco

Awardco provides incentives that my employees love

Comentários: Overall it's been very positive. I've worked places with no awards program, and at places with similar programs, but nothing as smooth and nice as Awardco.

Vantagens:

I love that it's simple and easy to use, but most of all I love that it gives my employees a way to recognize others, and be recognized for great work. And the incentives are actually valuable to them. My employees love receiving points and being able to exchange them for products and gift cards that they want. Our previous awards provider offered a similar incentive program, but the only catch was that it was a bunch of stuff that no one really wanted, and the rewards portal was clunky and difficult to use. This is much easier and way better.

Desvantagens:

The things I don't like are set by my organization, not by Awardco. For example, we don't have enough points to spread out to everyone, or recognize everyone that deserves recognition. And we have policies that you can't recognize anyone in management, which is too bad. But from a system perspective, there really isn't anything that is undesirable. The other thing I don't like is that it can breed a back-scratching environment, where friends and co-workers award each other points just to get points. It's not born out of excellence in the workplace.

Rewards from Awardco!

Comentários: Excellent experience! I really appreciate that the system is available for use and encourage people to use it regularly.

Vantagens:

Options to select an item after receiving an award. Options to reward others. Options to purchase up on items of interest if the $ award given doesn't meet the purchase price of something of interest. Options to create your own gift card amount Options for egift cards because there is a lot of fraud with actual gift cards in stores now.

Desvantagens:

not used enough by the team. The more everyone on the team and supervisors use this system, the more positive the culture will be.

Brings Your Company Together

Comentários: Great experience using Awardco. Since using it, we have seen a grand increase in our employees recognition, which boosts overall positivity and mood in the workplace. Everyone enjoys commendation, and this software does just that. Great for team building and bringing a company together. Helps everyone get to know each other a little better too.

Vantagens:

Easy to use. The format is simple and easy to navigate. It can be learned right away with next to no training. Pretty self explanatory. Great customer service, variety of different vendors to use, and I also like the spot recognition feature that is included.

Desvantagens:

Can't really think of anything that would deter anyone from using this software. It gets the job done and you get what you're paying for. Maybe just that the mobile app can only be used as a progressive web app and is limited.

Cashouts not working. Awful experience with support.

Comentários: see above. massive award redemption issues and support is useless.

Vantagens:

Awarding others with monetary compensation based on work done. Getting rewards based on the work I've done.

Desvantagens:

The redemption process has failed for me on two separate occasions, with support taking 20/30+ (ongoing) days. First instance of failed remeption happened before the christmas break where after cashing in a gift card for a store through awardco, I didn't receive the gift card and heard nothing for 20 days. After this time passed, awardco support messaged saying that the company who I got the card with was no longer doing awardco cards. Got a refund, but it still took 20 days. Second instance was when I cashed out over 100 USD of visa prepaid cards before leaving the company. Awardco sent confirmation emails and links to activate the cards before I left. These cards failed to activate, requiring a login through the company I worked with (which I didn't have). After contacting support, 9 days later I received replacement cards which failed with an "apologies we have encountered an error on our side". Still resolving this case. It's been 30+ days since starting this mess. Support have been so far unable to resolve this and I still haven't received my card. Utterly abominable results from a company whose only job is to provide gift cards... I'm unsure if getting users to give up on redeeming their codes is baked into their business model. Honestly unsured if this company is genuine or not. Do not recommend.

Wonderful App!

Vantagens:

I like that there are a lot of good options.

Desvantagens:

Shipping of ordered items from my "employer store" takes too long. Please consider adding the following as egift card options: Chick-fil-A, Lowe's, Game of Axes, McDonald's, Off The Wall, PetSmart, Publix, The Escape Game, Throw Social, Urban Air Trampoline and Adventure Park. Also, it would be nice to be able to see past milestones so I could wish a belated whatever to co-workers.