BQE CORE Suite

CORE is a real time saver !

Comentários: Implementation took longer than expected but has proved worth the extra time to get it right.

Vantagens:

Using CORE to invoice our clients has freed up so much of my time I'm afraid I could have streamlined myself out of a job. Billing previews that used to take days are now done in hours. The time to create invoices and submit them for approval takes about 25% of the time before CORE. Easy to learn and a breeze to use.

Desvantagens:

ORE is a very complex software system to set up, but once we worked out all of the nuances and specifications, this software rocks!

A helpful tool, once you get used to it.

Comentários: When we compared different software options (Quickbooks, Monograph, Deltek Ajera, Smartsheet) BQE offered the most options we needed (project management, invoicing and time tracking) at the best price.

Vantagens:

I like having so much data at my fingertips to get a sense of finances for the company, tracking accounting (invoices, vendor bills, etc.). Customer service is AMAZING, you can call right from the app on your computer and they are available pretty much anytime, even when I'm working late. The workflow to be able to send things internally. The dashboard view is really helpful to see what's important to you. If you are already set up as a company, onboarding can be really quick as they have a team that can enter your data.

Desvantagens:

Data entries are sluggish, you have to wait for the line to be created before you can add information to additional cells. Invoices are not as tidy as I would like (activity & description, really duplicate the information). Individual training needs improvement, the consequences of choosing option A or B to enter information has consequences down the line that were not clearly explained and only discovered after months of entering in a way that was not what we really needed.

Software has issues, but their customer support is pretty good

Comentários: In theory, I like all of the features that core has to offer, however, when the features don't work the way they're supposed to it becomes a bit of a nightmare to use. It has a lot of bugs, crashes often and in general is just not very user friendly.

Vantagens:

I like the expense management feature for employee reimbursement and client billing purposes. I also liked the accounting feature that allows you to bill expenses straight from the Cloudfeeds. I also really liked their customer support. They have a solid team on standby for customer support. I would often get the same person when I called. They are super friendly and know how to navigate the software.

Desvantagens:

It's time consuming to use - it's so slow and there are a lot of features that bug out and simply don't work the way they're supposed to, so I spend a lot of time navigating all of that, which is a bummer.

Great software

Vantagens:

time tracking is super helpful for everyone

Desvantagens:

initial setup is a heavy lift if you're the only one doing it

BQE Core Review Dec 2022

Comentários: This software does take some time and effort to learn, but as with everything you get out of it what you put into it. You need to take the time to both learn and enter data so that you get accurate results.

Vantagens:

The customer service is outstanding and available 24-7. The software itself is easy to use as long as you put the time in to learn what it can do. Reports are great and very customizable and if you cannot find what you need there is an option to reach out for a custom report for a fee. Time entry is extremely easy to do whether you are in the office or on the go.

Desvantagens:

Invoices when in draft mode cannot only have some changes made to them, whereas other PM software I have used lets you update more whilst in this mode. Also we started using the accounting feature and the bank feed updates are still not working