CallRail

CallRail

da CallRail

Quem usa CallRail?

CallRail é perfeito para agências de marketing, profissionais de marketing orientados a dados, empresas com várias unidades, proprietários de pequenas empresas e qualquer pessoa que se preocupa com chamadas.

O que é CallRail?

CallRail fornece análise de chamadas para profissionais de marketing orientados a dados, para que possam melhorar a aquisição de clientes. Oferecendo softwares de autoatendimento intuitivos para empresas que se preocupam com chamadas telefônicas, CallRail monitora chamadas telefônicas de campanhas de marketing online e offline (incluindo palavras-chave PPC), fornece insights sobre quais campanhas estão funcionando melhor e registra as chamadas para qualificação e coaching de leads, elevando as taxas de conversão.

CallRail - Informação

CallRail

http://www.callrail.com

Fundada em 2011

CallRail - Preços

CallRail a partir de US$ 45,00/mês. CallRail não possui uma versão gratuita, mas oferece versão de teste grátis. Veja mais informações sobre preços do CallRail abaixo.

Preço inicial

US$ 45,00/mês

Versão gratuita

Não

Teste Grátis

Sim

Implantação

Nuvem, SaaS, web

Celular - iOS nativo

Celular - Android nativo

Formação

Webinars

Documentos

Assistência

Horário comercial

Online

Recursos do CallRail

Programas de Gravação de Ligações
Arquivo morto
Compartilhamento de chamadas
Gravação acionada por evento
Gravação de chamada com vídeo
Gravação de chamadas distribuídas
Gravação programada
Gravação sob demanda
Marcar gravação favorita
Recuperação instantânea
Registro de atividade da tela
Transferência de arquivos
Atribuição de campanha
CRM
Gravação de chamadas
Identificador de chamadas
Rastreamento de conversão
Rastreamento de palavras chave
Reconhecimento de voz e IVR
Roteamento de chamadas

CallRail - Avaliações

Exibindo 5 de 122 avaliações

Geral
4.6/5
Praticidade
4.5/5
Atendimento ao cliente
4.5/5
Recursos
4.5/5
Relação qualidade/preço
4.5/5
Chris C.
Director of Operations
13-50 funcionários
Usou o software para: Mais de dois anos
  • Overall Rating
    5/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Likelihood to Recommend
    9/10
  • Fonte da avaliação 
  • Avaliado em 16/03/2018

"Easy to use and great data gained from all types of marketing campaigns."

Vantagens: Several years ago, call tracking used to be done by hardcoding the tracking number into your website and that is not ideal for SEO. However, when I stumbled upon CallRail I fell in love with the ease of use, SEO-friendliness, and call data. The dynamic number insertion is so clutch! I currently have over 100 websites using CallRail and it is crucial to proving the value of my marketing efforts.

Desvantagens: The reporting takes a little time to get the hang of, but once you've got it down - it isn't too bad.

  • Fonte da avaliação 
  • Avaliado em 16/03/2018
Imelda C.
Owner
Transporte rodoviário e ferroviário, 13-50 funcionários
Usou o software para: 6 a 12 meses
  • Overall Rating
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    Unrated
  • Relação qualidade/preço
    4/5
  • Likelihood to Recommend
    8/10
  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 18/01/2020

"Call Tracking and Analytics for phone calls received from valuable leads"

Comentários: It solves Google Analytics, marketing solution and hit targets within the timeline

Vantagens: With Callrail, we can easily keep track which campaign, marketing, promotion, or keywords that works well with your clients because it gives analytics on how many phone calls or conversion made giving you an insight on which has a greater positive impact to your business . Callrail gives you report and overview on which marketing channel produces more money to your business. I can easily search or filter either through a phone lead's phone number, an agent's phone number which tracks the calls and texts i receive from a phone lead. We can easily focus on which marketing works well thus less effort, more effectiveness , better results.

Desvantagens: The call feature is not that reliable to produce a good connection if you are having a long conversation with clients. You may need a separate softphone for a stable call connection. You can not really receive a call her real time. Most would be a voice mail but its clear.

  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 18/01/2020
Jean J.
Consultant
Telecomunicações, 2-10 funcionários
Usou o software para: Mais de dois anos
  • Overall Rating
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Likelihood to Recommend
    10/10
  • Fonte da avaliação 
  • Avaliado em 27/11/2019

"Consistently Excellent User Experience "

Comentários: I am able to call on behalf of my companies in real time with a localized telephone number. I am able to provide accurate calling data to my companies that contributes to my success.

Vantagens: I appreciate the ease of use on a daily basis. There is no need to "stop & think" about what you are doing but instead the methodology is so user friendly it becomes second nature to you. Saving time on the phone is a special gift CallRail gives to me each day.

Desvantagens: I can honestly say there is really nothing that I don't like about the product. When I run into any difficulties I am able to reach out to specialized customer service person who walks me through my issues in a kind and patient manner each time, with no exceptions.

  • Fonte da avaliação 
  • Avaliado em 27/11/2019
Lloyd C.
CEO
Publicidade e marketing, 2-10 funcionários
Usou o software para: Mais de dois anos
  • Overall Rating
    1/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    1/5
  • Relação qualidade/preço
    3/5
  • Likelihood to Recommend
    Unrated
  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 28/11/2017

"Zero Customer Support"

Comentários: I was on the pro plan and spent a very large amount of money a month use the service you would think the customer support would be better but it’s not the staff when you finally do get someone are rude condescending and sarcastic on the phone. I took my 30 phone numbers in my business and clients to a different company I would not recommend using this company if you feel you ever will need any support they don’t care about you or your company.

Vantagens: It’s cheap. That’s about it. Get what you pay for. They track your phone calls they track your numbers the plug-ins are easy they change their navigation so I that’s not easy anymore

Desvantagens: Good luck getting any support. They literally don’t answer the phone, return calls and take days to reply to emails.

  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 28/11/2017
Jack W.
Head of Digital Marketing
Software, 13-50 funcionários
Usou o software para: 6 a 12 meses
  • Overall Rating
    4/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    3/5
  • Likelihood to Recommend
    8/10
  • Fonte da avaliação 
  • Avaliado em 17/01/2019

"Support is helpful and the overall platform is easy to use and fully-featured"

Comentários: Overall, CallRail is one of the best platforms for agencies looking to offer call tracking services to their clients, and provides a wealth of features and support to help you along the way to offering a fully-fledged call tracking solution.

Vantagens: CallRail is good for agencies, as it offers specific features to suit agencies, such as built-in margins, client billing, etc. Their customer support is helpful, and are willing to set up features for you. Using the platform is straightforward with everything being a guided process, along with a ton of support articles to go alongside.

Desvantagens: Customer support, while helpful, are difficult to get ahold of at times. Their live chat is rarely available and there's no phone number for calling their support from outside the US. Additionally, their pricing only charges in dollars, making it difficult for agencies who work in GBP, in addition, their billing system often has issues when changing packages, causing it to charge inflated amounts.

  • Fonte da avaliação 
  • Avaliado em 17/01/2019