15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça Peek Pro

O Peek Pro é um sistema de reservas online que permite que os operadores de atividades aumentem as receitas, economizem toneladas de tempo e forneçam o melhor serviço absoluto para os clientes. As operadoras estão especialmente impressionadas com os aplicativos móveis líderes do setor e com o design intuitivo do sistema de back-office. Os recursos incluem pagamentos diários, e-mails automatizados, gestão de recursos e canais, verificação de códigos QR, certificados de presentes, isenções gratuitas, mais de 20 relatórios personalizáveis e muito mais.

Quem usa Peek Pro?

Operadores de turismo e atividade que oferecem qualquer tipo de experiência de lazer. Tão fácil de usar, até mesmo as empresas mais desafiadas pelo computador se sentem confiantes, fazendo a troca de papel e caneta para iPads.

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Peek Pro

Pontuação média

Geral
4,7
Praticidade
4,6
Atendimento ao cliente
4,7
Recursos
4,5
Relação qualidade/preço
4,6

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
83%
4
11%
3
2%
2
1%
1
2%
Sinto
Sinto
Travel Advisor, Índia
Usuário do LinkedIn Verificado
Hotelaria, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

A wonderful Tour operator software

5,0 ano passado

Comentários: Peek is simple to use. They provide excellent customer support, which was very helpful when I was switching from my previous online booking provider.

Vantagens:

I'm from India , and we searched for a tour operator software that would accommodate our trips and allow for quick and simple payment. As you are aware, it can be challenging to create a dependable system for our clients in our area. It was difficult for us here. No customers are expressing a desire to go, particularly to  Wayanad.  We chose Peek Pro because it is dependable, allows us to change the details of our tours in real time, pays us once the tours are completed, is actively developing new features that we can use in our company, and—most importantly—is run by people.. Having a decent tool to advertise our firm is a relief as we are now moving toward having a greater ROI.

Desvantagens:

Taxes are already included in the cost of our trips and rentals. But only put their fees in the "Taxes and Fees" section after that. I'm just being nitpicky when I say that I believe the checkout should be improved. The complexity of some of the screens varies, although not significantly.

Teresa
Teresa
Manager, EUA
Usuário do LinkedIn Verificado
Instalações e serviços de lazer, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: GetApp

Alternativas consideradas anteriormente:

Peek Pro may do everything, but it will cost you valuable time with its complexity

4,0 há 3 meses

Comentários: I am constantly having to take training classes and ask for help with basic things such as adjusting when we are open for business. I am spending more time trying to learn how to operate it and adjust it that I am running the business. Their support staff is helpful, but that does not solve the incredible complexity of using the program, and I say this as someone who has easily mastered graphics art software and I run other entire websites.

Vantagens:

Peek Pro can do almost anything for rental and event bookings.

Desvantagens:

Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use. Nothing is simple on the backend, only for the customer.

Resposta do Peek Travel

há 2 meses

Hi Teresa, your feedback is very important to us. It is great to hear that our helpdesk and support team provided the resources that you were looking for. We are sorry to hear found Peek's functionality too complex, we'd be happy to hop on a call if you're still using Peek for your business. If not, we wish you all the best. We'd be happy to work with you and your business in the future.

Chris
Owner, EUA
Artigos esportivos, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Expect Zero Support After Implementation

3,0 há 2 meses Novo

Comentários: They are very happy to take there cut but are no where to be found when you need support. Even in the slow seasons.

Vantagens:

Its a pretty powerful tool and can manage a lot of reservations

Desvantagens:

There is zero support even though they rave about 5 star reviews on capterra for support. They want everything done through email or their chat bot. This is the typical troubleshooting sequence I go through. I go through the help articles and cant find a resolution. I detail the problem and the chat bot runs me around for 30 minutes about did i try the article or this one. I finally get a actual person on the chat but he is unfamiliar with the software and does the same run around. After about two hours of this he refers me back to the help center. Same thing with emailing support. I've detailed a problem with the software and they come back with a help article that is unrelated and brush me off.

Marissa
Owner operator, EUA
Ócio, viagens e turismo, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Easy to use for businesses and customers

5,0 há 5 meses

Comentários: I’m very pleased with the Peek Pro scheduler and think it’s a great addition to our business. [sensitive content hidden] were very helpful and answered any questions that came about.

Vantagens:

I like the variety of booking flows that peek allows us to customize.

Desvantagens:

I think editing the activity schedule can get a little confusing at first.

David
Owner, EUA
Entretenimento, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

A truly turn-key product!

5,0 há 6 meses

Vantagens:

The Peek Pro integration team is outstanding. They set up everything based on our needs and make changes as requested.

Desvantagens:

No cons at this time, this is our second business integration of the Peek Pro platform.