Quem usa esse software?

Pushpay churches range in size from mega churches to new church plants. Simple to use, world-class giving software is now within reach of churches, regardless of size.

Avaliações médias

119 avaliações
  • Geral 4.5 / 5
  • Praticidade 4.6 / 5
  • Atendimento ao cliente 4.2 / 5
  • Recursos 4.3 / 5
  • Relação qualidade/preço 3.9 / 5

Detalhes do produto

  • Versão gratuita Não
  • Avaliação gratuita Não
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Ao vivo online
    Webinars
    Documentos
  • Assistência 24 horas por dia (representante ao vivo)
    Horário comercial
    Online

Dados sobre o fornecedor

  • Pushpay
  • https://pushpay.com
  • Fundada em 2011

Sobre o Pushpay

Pushpay is an all-in-one church giving system that allows people to give in ten seconds via a mobile app. Did you know that 80% of people who attend church do not give regularly? However, with Pushpay, churches across the world are seeing huge giving increases and new engagements across their communities.

Recursos do Pushpay

  • CRM
  • Doações por celular
  • Doações recorrentes
  • Gestão de associação
  • Gestão de campanhas
  • Gestão de compromissos
  • Gestão de doadores
  • Gestão de doações de funcionários
  • Gestão de eventos
  • Gestão de ex-alunos
  • Gestão de leilões
  • Gestão de subvenções
  • Gestão de voluntariado
  • Pesquisa de doadores
  • Processamento de pagamentos
  • Rastreamento de contribuição
  • Doações online
  • Doações por celular
  • Doações recorrentes
  • Gestão de campanhas
  • Gestão de compromissos
  • Gestão de doadores
  • Gestão de doações de funcionários
  • Gestão de eventos
  • Gestão de recibos
  • Painel
  • Processamento de pagamentos
  • Rastreamento de donações
  • Compras e recebimento
  • Conciliação bancária
  • Contabilidade de fundos
  • Contabilidade de projetos
  • Contas a pagar
  • Contas a receber
  • Elaboração de orçamentos e previsões
  • Gestão da folha de pagamento
  • Gestão de subvenções
  • Rastreamento de donações

As avaliações mais úteis do Pushpay

Seemed great

Avaliado em 13/10/2019
Jill P.
Admin Assistant
Instituições religiosas, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
Fonte: SoftwareAdvice
5/5
Geral
5 / 5
Praticidade
2 / 5
Recursos e funcionalidades
1 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Set up was done very well and quickly. Responses were very fast in the set up phase. Once that was completed it was days/weeks/months before someone would respond via email. When you call their 800 number you're directed to leave voicemail and then they email you in response but those can also take a week or more to receive a response.
Integration with QB has been broken for months and no response. Was essentially told that our issue was not urgent and would be handled "when they have time". For months prior to that they had our account set up on the wrong time zone so deposits going into bank were different than deposits being recorded into software.
Year renewal is near and we are no longer happy with the service received or the responses. We feel as though they were more concerned about making a "sale" and no longer feel important as a customer.

Vantagens: Ease of use. Quality of product. Increase of online giving.

Desvantagens: Issues with integration. Customer support once the setup was completed. Does not integrate with Quickbooks online well. Issues with data properly migrating over.

Pushpay - Easy to Use for Contributors and Administrators

Avaliado em 20/07/2019
Jonathan S.
Executive Pastor
Instituições religiosas, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
3 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: The cleanliness and simplicity for online contributors and for volunteer admins.

Desvantagens: The report capabilities compared to our previous software provider are lacking. We are unable to run custom reports with ease.

Pushpay is amazing

Avaliado em 16/08/2019
Shelley S.
Staff Accountant
Instituições religiosas, 201-500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Pushpay has allowed our Church to streamline our giving, texting, events and app all in one for a single user experience.

Vantagens: Pushpay is seamless and the Customer Support is amazing, quick and Knowledgeable.

Desvantagens: Some features make it difficult to get the job done and reporting is minimal.

great if you do not have your own application

Avaliado em 08/08/2017
Monique H.
bookkeeper
Instituições religiosas, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
2 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: ease of use, great reports, excellent customer care

Vantagens: Our donors loved the different modes of giving: weekly, bi-weekly, bi-monthly, monthly. And, once they had registered, which took about 1 minute, they could subsequently give within 10 seconds, without re-entering their financial information. As a bookkeeper, I enjoyed the different online reports downloadable in Excel. For each donation, the report included: date, time, donor, amount, donation category, donor's email address, mobile number, credit card type.
We also received monthly reports on the transaction fees incurred. For the American Express transactions, after 1 month of usage, we were given the choice of having the fees withdrawn directly at payout of deducted at the beginning of the following month.

Desvantagens: Service provider did not respect their promise to refund subscription fee.
At the time of signing, the service provider guaranteed a 5% offering increase. If the target was not met, they would refund the annual subscription fee.
After the contract had ended, they denied us the refund on the premise that we had nullified the guarantee because we had started advertising an alternate service provider 2 weeks before the end of the contract.

Resposta dos fornecedores

por Pushpay em 25/08/2017

Thank you for your response Monique! We appreciate your feedback.

Pushpay makes transactions easy!

Avaliado em 18/01/2019
Stephanie M.
Finance
Instituições religiosas, 201-500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: The Pushpay app allows a user to interact with an organization easily to process payments. We use this for a non-profit organization and it streamlines all of our gifts into one simple platform. A customer can make changes and set up recurring payments at any time. Pushpay has been great to work with!

Desvantagens: The is not a way for an administrator to help a "customer" adjust their payment while on the phone- it requires the customer to login and make those adjustments. In a day in age where customer service is of utmost precedence, this would definitely add a layer of top notch care to their experience. Another con would be the limited options for a customer to pay recurring payments. The 1st and 15th are good options, except for those who want to ensure that their paychecks clear before they process their payment. These customers need to set up two recurring payment options to work best for their financials.

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