ConnectWise Automate
da ConnectWise
Quem usa o ConnectWise Automate?
Provedores de serviços de TI e fornecedores de serviços gerenciados (MSPs)
Conheça o ConnectWise Automate
O ConnectWise Automate, anteriormente LabTech, colaborou estreitamente com os melhores provedores de backup, armazenamento e recuperação de dados de TI da categoria, com extensas linhas de produtos que oferecem uma variedade de recursos e funcionalidades. Por meio dessas integrações, as soluções Automate Backup and Storage podem fornecer proteção e recuperação de dados de máquinas físicas e virtuais, incluindo a nuvem. Seja Windows ou Linux, você tem todas as opções. Faça o tour.
Detalhes do ConnectWise Automate
ConnectWise
http://www.connectwise.com/software/automate
Fundada em 2004
Preço do ConnectWise Automate
O ConnectWise Automate não possui uma versão gratuita, mas oferece versão de teste grátis.
Versão gratuita
Não
Teste Grátis
Sim
Implantação
Nuvem, SaaS, web
Computador - Windows
Formação
Pessoalmente
Ao vivo online
Webinars
Documentos
Assistência
24 horas por dia (representante ao vivo)
Horário comercial
Online
Recursos do ConnectWise Automate
Produtos alternativos
Produtos mais populares
Avaliações do ConnectWise Automate
Exibindo 5 de 95 avaliações
James B.
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Classificação geral5/5
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Praticidade4/5
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Recursos e funcionalidades5/5
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Atendimento ao cliente5/5
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Relação qualidade/preço5/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 05/05/2020
"By far the best RMM in the network of RMM"
Comentários: Overall, we have been happy with connectwise automate. After coming from Teamviewer, Connectwise is a very robust system that can do way more than we even have the knowledge or time to make happen. Very happy with the software itself.
Vantagens: The best part about Connectwise Automate is the amount of power that it has. We are able to deploy auto run scrips on our very critical infrastructure. The systems are always monitored for down time and automate sends out an alert any time there is an issue. The control console is easy to use and even non-technical users are able to remote into our customer's systems to see what they need. Scripting is robust to say the least.
Desvantagens: Ticketing is a challenge in this platform. It is included, but isn't a very customer friendly interface to work in. Tech support is a challenge to contact and they don't consider much an emergency for support purposes. Being cloud managed, we find that it is slow for time to time and requires a bit more patients than we would prefer. The management console is not Mac OS supported, so using this in an Apple environment can be challenging. You are limited to the web version and it's functions are limited.
- Fonte da avaliação
- Avaliado em 05/05/2020
Daren A.
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Classificação geral5/5
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Praticidade3/5
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Recursos e funcionalidades4/5
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Atendimento ao cliente4/5
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Relação qualidade/preço4/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 11/12/2019
"Connectwise Automate"
Comentários: We are using Connectwise Automate for taking care of customers on a managed service contract.
Vantagens: There are many, many features in Connectwise Automate that will help you help your customers with their computer needs.
Desvantagens: Although the software is very feature rich, it seems very cumbersome and not easy to use from day one. In almost every step, we have had to take classes to figure out how to do things.
- Fonte da avaliação
- Avaliado em 11/12/2019
James D.
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Classificação geral5/5
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Praticidade5/5
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Recursos e funcionalidades5/5
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Atendimento ao cliente4/5
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Relação qualidade/preço5/5
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Probabilidade de recomendação
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 28/05/2020
"Extremely Powerful MSP Software"
Comentários: Automate is feature rich and I find it very easy to use. There's just so much that you can do to improve workflows and "automate" tasks. I highly recommend this for mature MSPs.
Vantagens: The automation that can be performed is amazing. This was deployed primarily on Windows machines. It does an incredible job at managing updates. The recent integration of Third Wall, though rough in the beginning, has made this the most powerful MSP software.
Desvantagens: The desktop software can be sluggish. Rolling out Third Wall was very rough. After working out all of the kinks it's makes some fantastic improvements and adds some much needed solutions. Physical machines need a display connected. This can be annoying.
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 28/05/2020
Benjamin B.
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Classificação geral1/5
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Praticidade1/5
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Recursos e funcionalidades1/5
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Atendimento ao cliente1/5
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Relação qualidade/preço1/5
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Probabilidade de recomendação
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 01/04/2020
"Should be call "Connectwise Autodraft""
Comentários: The business is a con. They tell you they have a "guarantee" which they make impossible to obtain. will continue to bill you regardless fo whether the product works or not.
Vantagens: The software has its pros (connectwise screenconnect is the only good thing). The automation will automatically restart services or auto-approve and apply windows update on a schedule. When it isn't crashing or causing servers to crash that is.
Desvantagens: It CONSTANTLY crashes. It will cause servers to crash. Only some automation features work. No support is ever avaaible to resolve issues. The ones that do respond don't know their own product.
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 01/04/2020
Sam H.
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Classificação geral5/5
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Praticidade5/5
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Recursos e funcionalidades5/5
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Atendimento ao cliente3/5
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Relação qualidade/preçoNão avaliado
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Probabilidade de recomendação
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 25/03/2020
"Connectwise Automate"
Comentários: Connectwise Automate is a critical part of my business that I use. I could not work without it and I really enjoy working with this tool!
Vantagens: I really like the features that Connectwise Automate offers. The ability to remotely patch servers and endpoint devices is excellent.
Desvantagens: The only issue we have with this software is the customer support and occasional instability of the software.
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 25/03/2020
