--- description: Tudo sobre Magentrix: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Magentrix - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Canais](/directory/30678/channel-management/software) > [Magentrix](/software/142908/magentrix) # Magentrix Canonical: https://www.capterra.com.br/software/142908/magentrix Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/142908/magentrix?page=2) > Os portais de parceiros do Magentrix para o Salesforce são o provedor de portal de parceiros com alta classificação do AppExchange. Descubra o porquê. > > Conclusão: 24 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Magentrix? Empresas de tecnologia que desejam incrementar o programa de canal direto e oferecer portais de autoatendimento, todos vinculados ao Salesforce. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 24 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Magentrix - **Localização**: Thornhill, Canadá - **Fundada**: 2012 ## Contexto comercial - **Preço inicial**: US$ 1,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, espanhol, francês, inglês, russo - **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, Estados Unidos, México, Reino Unido ## Recursos - Alertas/notificações - Análise de dados dos canais - Bate-papo/Mensagens instantâneas - CRM - Catalog Management - Comentários/notas - Compartilhamento de arquivos - Controles/permissões de acesso - Distribuição de leads - Ferramentas de colaboração - Gerenciamento de documentos - Gerenciamento de tickets de suporte - Gestão da base de conhecimento - Gestão de calendários - Gestão de canais - Gestão de conteúdo - Gestão de incentivos - Gestão de leads - Gestão de oportunidades - Gestão de parceiros - Gestão de pedidos - Gestão do pipeline - Imagem de marca personalizável - Incorporação - Portal de autoatendimento - Portal do cliente - Portal do parceiro - Relatórios e análise de dados - Relatórios e estatística - Segurança de dados ## Integrações (6 no total) - Formstack Forms - Mailchimp - Salesforce Sales Cloud - Stripe - Zapier - authorize.net ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas de Gestão de Canais](https://www.capterra.com.br/directory/30678/channel-management/software) ## Categorias relacionadas - [Sistemas de Gestão de Canais](https://www.capterra.com.br/directory/30678/channel-management/software) - [Sistemas de Portal](https://www.capterra.com.br/directory/14/portal/software) - [Sistemas de Suporte ao Cliente](https://www.capterra.com.br/directory/32315/customer-support/software) - [Sistemas de Atendimento ao Cliente](https://www.capterra.com.br/directory/22/customer-service/software) - [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software) ## Alternativas 1. [Bitrix24](https://www.capterra.com.br/software/113540/bitrix24) — 4.2/5 (987 reviews) 2. [Zoho CRM](https://www.capterra.com.br/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 3. [MangoApps](https://www.capterra.com.br/software/131314/mangoapps) — 4.4/5 (150 reviews) 4. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1758 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.com.br/software/61368/salesforce) — 4.4/5 (18771 reviews) ## Avaliações ### "Great to keep your business team working together." — 5.0/5 > **Avaliador Verificado** | *31 de agosto de 2018* | Hotelaria | Taxa de recomendação: 9.0/10 > > **Vantagens**: Lots of flexibility with the software’s features— really helped to boost sales and share leads across multiple platforms. > > **Desvantagens**: I had a data connectivity issue and had to contact customer support— issue was on vendor side. ----- ### "Could a software provider be any more helpful?\!" — 5.0/5 > **Roger** | *9 de janeiro de 2017* | Consultoria de gestão | Taxa de recomendação: 9.0/10 > > **Vantagens**: Good integration with SalesForce. Efficient user interface for management of portal. The scope of the functionality is more limited by our imagination than by the software. > > **Desvantagens**: Some of the constructs and semantics around the "code" could be better explained and validation of code could be better. > > 18 months after starting to integrate Magentrix with Salesforce our portal is now woven into many of our business processes. Even though Magentrix can clearly rely on our continued custom, they are still more helpful, flexible and supportive than I could wish for. Not only is the software reliable and robust, the support, discussion forums, blogs etc complete the package. Of course there are things I'd like them to change or improve, but at least it feels like they are actually listening when I make these suggestions. I'm an administrator rather than a programmer, so I've really appreciated the ease with which I've been able to create, configure and maintain pages, classes, workflow etc without needing too much re-education. Thanks. ----- ### "Feedback from JA" — 4.0/5 > **Jennifer** | *27 de setembro de 2016* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 7.0/10 > > **Vantagens**: unlimited users > > **Desvantagens**: administrator portal is not easy to navigage > > We have been quite pleased with the system but do find it challenging to get issues resolved. We recently had a glitch in the system that we spent a lot of time on finding the root of the issue and then getting a resolution. ----- ### "Magentrix review (Sodexo México)" — 5.0/5 > **Daniel** | *22 de setembro de 2016* | Serviços ao consumidor | Taxa de recomendação: 10.0/10 > > **Vantagens**: The capability to have the platform in all kind of devices. Have the information 24/7 365 for all users in all moment. The capability to have reports. > > **Desvantagens**: You can get a better app if you simplify the workflows (is kind of complicated creating them from Magentrix). The capability to have automations not only for mails, but to update other fields. > > the system is really useful, it get us the ability to create and manage all kind of records on-line. It allow us to have a bigger number of users in the platform with self-service portal license. Giving us the chance to enhance and reduce the time in our processes. ----- ### "Magentrix is feature rich, has a beautiful interface, and the customer support is TOP NOTCH" — 5.0/5 > **Andrea** | *23 de setembro de 2016* | Taxa de recomendação: 10.0/10 > > **Vantagens**: Customer support, features, timely updates > > **Desvantagens**: Nothing > > We've been using Magentrix for over 3 years for our customer portal solution, integrated with Salesforce. We evaluated the Salesforce portal at the same time and found that Magentrix was far superior in every way -- a simplified pricing model, handholding support during setup and post-implementation, and a beautiful interface both on desktop and mobile. The 4 star ease of use is simply due to the time it takes to setup the security and portal before you can go live - at least when we went through implementation it was not "out of the box" setup, but that's due to the serious fine-tuning you can do from a security and user profile perspective. It's more like, "what can't you do with Magentrix" as opposed to "what does this product do?" It's so flexible that you can configure it to suit any possible business need. The developers, I'm convinced, are geniuses. I've never seen such flawless updates and features before in any product that we use. We use it to integrate our knowledgebase from Salesforce, product documentation, for customer help desk tickets, training videos, white papers, and more. Once it's set up, it is really a set it and forget it application that just works flawlessly. What really makes Magentrix shine, though, is the SUPPORT. These people are like the Four Seasons of software vendors\! The response time, follow-up, knowledge level of the folks answering questions, and ability to offer a variety of approaches and solutions to a single business need truly underscores Magentrix' reps deep level of product and Salesforce knowledge. I really feel like they are on our side, a part of our team, and are -- by far -- the best, most valued, and easiest vendor relationship we have. ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/142908/magentrix?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/142908/magentrix) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados