--- description: Tudo sobre Loyal Zoo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loyal Zoo - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Fidelização de Clientes](/directory/10031/customer-loyalty/software) > [Loyal Zoo](/software/143016/loyal-zoo) # Loyal Zoo Canonical: https://www.capterra.com.br/software/143016/loyal-zoo Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/143016/loyal-zoo?page=2) > O Loyalzoo é um sistema de fidelidade digital para comércios varejistas e restaurantes independentes, ajudando a aumentar os gastos dos clientes e as receitas recorrentes. > > Conclusão: 104 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Loyal Zoo? O Loyalzoo é um serviço digital de associação e fidelidade para qualquer comércio varejista de pequeno/médio porte. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 104 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais | | Recursos | 4.0/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Loyalzoo - **Localização**: London, Reino Unido - **Fundada**: 2013 ## Contexto comercial - **Preço inicial**: US$ 47,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Austrália, Canadá, Estados Unidos, Reino Unido ## Recursos - Alertas/notificações - Bate-papo ao vivo - CRM - Cartão Fidelidade - Gestão da comunicação - Gestão de associação - Gestão de campanhas - Gestão de promoções - Gestão de recompensas - Histórico do cliente - Programa de fidelidade - Promoção social - Rastreamento de engajamento - Relatórios e análise de dados - SMS Marketing ## Integrações (2 no total) - Clover - Lightspeed Retail ## Opções de suporte - Email/Help Desk - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Fidelização de Clientes](https://www.capterra.com.br/directory/10031/customer-loyalty/software) ## Categorias relacionadas - [Sistemas de Fidelização de Clientes](https://www.capterra.com.br/directory/10031/customer-loyalty/software) - [Software de Mobile Marketing](https://www.capterra.com.br/directory/31308/mobile-marketing/software) - [Ferramentas de Engajamento com Cliente](https://www.capterra.com.br/directory/30906/customer-engagement/software) ## Alternativas 1. [Viber](https://www.capterra.com.br/software/180348/viber) — 4.4/5 (4058 reviews) 2. [Text Request](https://www.capterra.com.br/software/167015/text-request) — 4.6/5 (1193 reviews) 3. [Slack](https://www.capterra.com.br/software/135003/slack) — 4.7/5 (24053 reviews) 4. [Tango](https://www.capterra.com.br/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (520 reviews) 5. [Salesforce Marketing Cloud](https://www.capterra.com.br/software/7723/salesforce-marketing-cloud) — 4.2/5 (526 reviews) ## Avaliações ### "Best Loyalty Program We Have Used To Date\!" — 5.0/5 > **Ben** | *20 de janeiro de 2018* > > **Vantagens**: The price for what you get is really unbeatable. It has most of the features we need in a loyalty program. Love the 2x loyalty points and ability to push out promotions any time. > > **Desvantagens**: My only issue is so far I have been unable to figure out how to connect it to my WooCommerce store. It would be nice to be able to sync our customers that shop online and in store so they could earn points regardless their method of shopping. ----- ### "Most bang for your buck" — 5.0/5 > **hoang** | *19 de março de 2021* | Serviços ao consumidor | Taxa de recomendação: 10.0/10 > > **Vantagens**: Loyal Zoo does exactly what I need it to do. It's a digital stampcard for clients that's very inexpensive and does everything other similar products offer. 1)You can customize your points 2)It has a history of clients' activities 3)It is inexpensive 4)You can also use their texting feature to text clients for promos 5)You can add notes for each client essentially creating a client profile > > **Desvantagens**: For the approximately 2 years that I've used Loyal Zoo there were no issues with the software itself. There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day. > > I love the ease and the pricing for this product makes it an easy choice ----- ### "Great potential ...but it’s not there yet\!" — 3.0/5 > **Hope** | *19 de outubro de 2020* | Hotelaria | Taxa de recomendação: 1.0/10 > > **Vantagens**: LoyalZoo has great potential and it’s definitely an affordable option if you’re already using the POS system, Clover. The messaging and promotions feature is great. > > **Desvantagens**: If you’re not using Clover, it’s a LOT of work around and manual labor to add loyalty points. The paid membership platform has great potential but needs work. The aesthetics, back end, and website widget option definitely need work. It’s clunky but doable. The promotion and messaging feature doesn’t work well on a mobile device. You have to create your promotions on a desktop. > > Customer experience is amazing\! ----- ### "Cant believe it took me so long to install this\!" — 5.0/5 > **Jeff** | *28 de junho de 2019* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: This software works perfectly for my business. It encourages customers to repeat spend with me, even if they have a more convenient place to shop. Because the software is customisable, it allows me to reward customers with other elements of my business, which encourages cross selling. > > **Desvantagens**: I would like a better interface and easier way to customise messages to customers. Although we can create an email or push notification for VIP's (a brilliant part of this software) the end result to the customer is pretty basic and needs to be smarter. > > As you can see from the rest of this review the software is brilliant and definitely encourages repeat business and equally the team from loyalzoo are on hand to help with any issues. Brilliant service\!\! ----- ### "Best Loyalty Texting Program I have found." — 5.0/5 > **Gregg** | *6 de outubro de 2020* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like the price. For my business I only send out a text every month or so, so I do not need some overly expensive program that lets me send 5 per day. Plus the customer service everytime I have had a problem has been great and it was fixed very quickly. > > **Desvantagens**: -Easier way to look at customer point history. > > Overall Loyalzoo is great and I will continue to use it unless the price becomes too high. It does everything I want and more. ----- Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/143016/loyal-zoo?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/143016/loyal-zoo) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados