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Kennel Booker
Conheça Kennel Booker
Gerencie reservas de canil e gatil, além de serviços de creche, higiene e de babá em qualquer lugar. Permita que os clientes reservem online e reduza drasticamente o tempo necessário para administrar o canil. É possível configurar o sistema para enviar automaticamente e-mails de confirmação de reserva e mensagens SMS, além de lembretes de compromissos. Nunca mais você ou os clientes perderão ou esquecerão um compromisso. O software de canil o alertará automaticamente sobre animais de estimação que tenham vacinas desatualizadas ou inexistentes.
Quem usa Kennel Booker?
Canis e gatis que procuram uma solução completa de software para gerenciar todos os aspectos dos negócios para animais de estimação, inclusive registros de clientes e animais de estimação, informações de pagamento, recebimento e faturamento, entre muitos outros.
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Avaliações do Kennel Booker
Alternativas consideradas anteriormente:
KennelBooker was the best thing I did starting up
Comentários: I love it. I looked at other booking software and this is the best for the value by far.
Vantagens:
It is so easy to use, track vaccinations, organize bookings and see my daily to do
Desvantagens:
I would love an app I can send my clients. I would also like to be able to put private clients notes (like if we have had any issues in the past)
Resposta do Shanree Solutions
há 2 semanas
Thank you for your wonderful review! We're thrilled to hear that Kennelbooker has been such a helpful tool for your business, making it easy to track vaccinations, organize bookings, and manage your daily tasks. We appreciate your suggestions about having a dedicated app for clients and adding the ability to include private client notes. These are great ideas, and we’ll definitely consider them as we work to improve the software. Thank you for choosing Kennelbooker and for recognizing its value compared to other alternatives. We’re here to support you as your business grows!
Big fan of KB
Comentários: We've had an overall great experience.
Vantagens:
Easy of contacting customer service, for my entire team. I needed software that the team members could troubleshoot so it made my life easier. We like almost everything about Kennel Booker and the things we would change are pretty minimal.
Desvantagens:
I listed most of them on the previous screen. I didn't list one thing that would help tremendously and is probably one of the most stressful parts of my life during Dec/Jan. The subscriptions and the services are very difficult to update pricing for. The subscriptions are tied to Stripe, so I am sure there's not much that can be done about that. I noticed when we updated prices that we had to manually change them in each portal location for each scheduled service.
Resposta do Shanree Solutions
há 2 semanas
Thank you so much for your detailed review! We’re thrilled to hear that Kennelbooker has been a helpful tool for your team and that our customer service has been a strong point. It's great to know that your entire team can troubleshoot, making management easier for you. We appreciate your feedback regarding subscription pricing updates and the challenges with updating prices through Stripe. We understand how time-consuming that can be, especially during peak periods like December and January. We’ll definitely look into ways we can improve that process to reduce stress and make updates more efficient. Thank you for choosing Kennelbooker, especially for handling multiple locations and integrating with Stripe for subscriptions. We’re committed to making your experience even better as you continue to grow, and we’re here to support you every step of the way!
Lovely and confusing
Comentários: Purpose wise, our needs are met. But It would be awesowe to be able to decide what yoy would like on the "first page" så the features we use more often could be easy access...
Vantagens:
I like the fact that you are aloud to klick on different parts in the program and still manage to get to were you want. there is not just an ONLY WAY of access, but several.
Desvantagens:
The fact that we still have't figured out how two customers that booket the same dates of stay - and get different quantity of days/nights. One had 7 nights and the other one 8 nights... How come? :) And some functions is hidden in text that work like links but with no appearence of that function...
Resposta do Shanree Solutions
há 2 semanas
We're glad to hear that you appreciate the flexibility of navigating through Kennelbooker and that it meets your needs overall. Regarding the number of day/nights the system lets you charge for an additional day/night if checkout is not before a certain time, eg if the pet is not collected by 5pm an additional nights fee would be added to the booking. Also on set up switching from nightly based bookings to daily based bookings would mean a Mon-Fri booking would be counted as 4 nights or 5 days depending on your preferred pricing. We've already taken some of your suggestions and added them to the system! Thank you for choosing Kennelbooker for its affordability and fit for your business. We’re always here to help if you need further assistance!
Alternativas consideradas anteriormente:
Good program
Comentários: it has been an ok program to work with. good for the industry
Vantagens:
good at keeping client information, and online bookings
Desvantagens:
the individual pages get bogged down, when you use the activity portal, we had to create our own airtable to record activity, since we have dogs that stay with us long team. Also, when a client has multiple dogs boarding, it will not separate them out on the boarding calendar, so if the client has 5 dogs, it will show all 5 dogs in 5 different slots on the calendar (this sucks). would love for the activities to have a portal on the daily overview page, so that you could from there input items, but that will only be helpful if you can keep the individual dog pages from bogging down.
Resposta do Shanree Solutions
há 2 semanas
Thank you for your detailed review! We're glad to hear that KennelBooker has been a good fit for managing client information and online bookings, and that it seemed like the better option for your business needs. We appreciate your feedback regarding the activity portal and how individual pages can get bogged down. We updated this to add paging for when adding so many activity records, most bookings tend to be 1-2 weeks in duration, in your case they last for months and we hadn't factored this into the design of the activity feature. You can also now quick record feeding and medications from the daily overview screen. Thank you for choosing KennelBooker and for sharing your insights. We're here to help improve your experience and make the system even better for your needs!
Kennel Booker - Excellent for Daycares & Boarders
Comentários: Kennel Booker keeps our business flowing and we can see ahead and optimize our bookings
Vantagens:
Ease of use, good support, you can see quickly the coming weeks business
Desvantagens:
Subscriptions model only available for daycare. We would like see subscriptions extend to dog walking, grooming and any other services offered
Resposta do Shanree Solutions
há 2 semanas
Thank you for your review! We're thrilled to hear that Kennelbooker has been effective for your daycare and boarding operations, and that the ease of use and support have been beneficial to your business. We appreciate your feedback on expanding the subscription model to other services like dog walking and grooming. We’re always looking for ways to enhance the platform and will certainly consider this in future updates. Thank you for choosing Kennelbooker and for highlighting the improvements over your previous system. We're committed to continuing to support your business as you grow!
