---
description: Tudo sobre Reply: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Reply - Preço, avaliações e classificação - Capterra Brasil 2026
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Breadcrumb: [Home](/) > [Software de Dinamização de Vendas](/directory/30798/sales-enablement/software) > [Reply](/software/143629/reply)

# Reply

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> A plataforma de envolvimento de vendas que automatiza o alcance de e-mail pessoal, chamadas e tarefas, enquanto o departamento de vendas pode se concentrar em fechar negócios.
> 
> Conclusão: 95 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Reply?

O Reply é desenvolvido para especialistas em recrutamento e vendas de entrada e saída que precisam entrar em contato com muitos clientes potenciais e querem economizar tempo e aumentar a taxa de resposta para aumentar as vendas.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.6/5** | 95 Avaliações |
| Praticidade | 4.5/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Reply App
- **Localização**: San Francisco, EUA
- **Fundada**: 2014

## Contexto comercial

- **Preço inicial**: US$ 49,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Austrália, Bélgica, Canadá, Chipre, Croácia, Dinamarca, Eslováquia, Eslovênia, Espanha, Estados Unidos, Estônia, Finlândia, França, Grécia, Irlanda, Israel, Itália, Letônia, Liechtenstein e mais 14

## Recursos

- Agendamento
- Agendamento de compromissos
- Alertas/notificações
- Automação dos processos comerciais
- Biblioteca de conteúdo
- CRM
- Discador automático
- Ferramentas de colaboração
- Ferramentas de prospecção
- Gerenciamento de arquivos de áudio
- Gerenciamento de contatos
- Gerenciamento de e-mails
- Gerenciamento de reuniões
- Gestão da atividade de vendas
- Gestão da comunicação
- Gestão de calendários
- Gestão de campanhas
- Gestão de leads
- Gestão de tarefas
- Gestão do desempenho
- Gestão do fluxo de trabalho
- Gestão do pipeline de vendas
- Indicadores de desempenho
- Lead Scoring
- Painel de atividades
- Para organizações e equipes de vendas
- Rastreamento de interações
- Relatórios e análise de dados
- Third-Party Integrations

## Integrações (10 no total)

- Close
- Copper
- Gmail
- HubSpot CRM
- Microsoft Exchange
- Office 365 Document Management
- Pipedrive
- Salesforce Platform
- Vidyard
- Zendesk Sell

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Assistência 24/7
- Bate-papo

## Category

- [Software de Dinamização de Vendas](https://www.capterra.com.br/directory/30798/sales-enablement/software)

## Categorias relacionadas

- [Software de Dinamização de Vendas](https://www.capterra.com.br/directory/30798/sales-enablement/software)
- [Sistemas de Automação de Vendas](https://www.capterra.com.br/directory/12/sales-force-automation/software)
- [Software de Engajamento em Vendas](https://www.capterra.com.br/directory/32195/sales-engagement-platform/software)
- [Software de Gestão de Conteúdo de Vendas](https://www.capterra.com.br/directory/32395/sales-content-management/software)
- [Software de Acompanhamento de Vendas](https://www.capterra.com.br/directory/32744/sales-tracking/software)

## Alternativas

1. [Pipedrive](https://www.capterra.com.br/software/132666/pipedrive) — 4.5/5 (3043 reviews)
2. [Freshsales](https://www.capterra.com.br/software/155563/freshsales) — 4.5/5 (621 reviews)
3. [Vanillasoft](https://www.capterra.com.br/software/27609/vanillasoft) — 4.6/5 (233 reviews)
4. [Keap](https://www.capterra.com.br/software/76390/infusionsoft) — 4.1/5 (1298 reviews)
5. [Close](https://www.capterra.com.br/software/132667/close-io) — 4.7/5 (164 reviews)

## Avaliações

### "The best sales engagement platform" — 5.0/5

> **Andreea** | *2 de janeiro de 2022* | Ócio, viagens e turismo | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Customer services is a 10+&#10;They continuously improve the product, continuously and for each improvement, you get email notifications and webinars to explain them.&#10;We get at least 2 meetings booked per week with reply.io just because of the way the cadences are set up automatically, they suggest the best copy, ( they have an AI) &#10;And the Chrome extension is amazing at extracting data\!
> 
> **Desvantagens**: Well, I would like for the chrome extension to act as zoom info and auto complete the missing details from the profiles we prospect
> 
> I love it\!

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### ""Magical tools for gathering sales leads"" — 5.0/5

> **Md Jahan** | *27 de abril de 2022* | Internet | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: With features like the reply.io chrome plugin, Reply has been leading the way in sales involvement.  " Reply is one of the most widely utilized sales engagement and finding contact information of specific leads. It gives organizations a variety of ways to communicate with targeted leads, including the ability to run campaigns, extract valid email addresses, and integrate with leading CRMs.
> 
> **Desvantagens**: Reply.io is the greatest tool for me. I'm using it for every lead generation and marketing project. I didn't see any error on this platform. But the Membership fee is very high, it will be a great step if they reduce the price of the plan.

-----

### "Painful and unusable" — 2.0/5

> **Avaliador Verificado** | *9 de julho de 2019* | Imobiliárias | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: The price of the software is reasonable.
> 
> **Desvantagens**: There are so many areas in this software where something that should be easy to do ends up taking five times longer than it should. Whether it's loading data, managing people and campaigns, or logging responses you can expect a lengthy, annoying and confusing process based on an architecture that must have been devised by Byzantine Kafka enthusiasts.&#10;&#10;When you reach out to support they are prompt in responding, but totally unhelpful. They mainly just point out what you've usually already figured out by then - that the only way you are going to get the very reasonable thing you are trying to do done is going to be incredibly time consuming, and draining.&#10;&#10;My favorite (said sarcastically) support guy there is one who, after telling you that you will spend the next three hours updating contacts one-by-one because the system is incompetently built, will then send you silly thumbs up gifs. Now, I enjoy a good gif as much as the next guy, but there is a time and place, and sending a funny gif to someone you've just doomed to several hours of inane data entry is next-level tone deaf.
> 
> Honestly, we are looking for a new vendor for this service, and would recommend anyone looking for this type of service to find another one.  I never write reviews for anything, and my experience with Reply has finally pushed me to be angry enough to do so.

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### "Reply ignites your outbound generation engine" — 5.0/5

> **Terry** | *11 de fevereiro de 2021* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: The ability to create multi step campaigns utilizing calls, email, and linkedIn. The tracking capability along with email customization tools really helped.
> 
> **Desvantagens**: At first there were a few bugs but the team worked to fix these and provide excellent support when needed.
> 
> The experience was great, we have no complaints and the feature set met all of our needs.

-----

### "Easy to Use Tools for Startup Sales Teams" — 5.0/5

> **Arzu** | *29 de novembro de 2022* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: Reply.io is a product that is still developing and developing really fast. Really great at creating multi-step campaigns. Email adds a new dimension to marketing. There is a team plan where you can work with your team so you can track your team's activities as well. This is really useful for collaborative working.
> 
> **Desvantagens**: Sometimes you have to follow too many steps for very simple actions. This can negatively affect the user experience, but I still like the performance of Reply.io. This becomes tolerable as they are pretty quick with support
> 
> I'm new to Reply.io but overall I like it. The Chrome extension is really very functional. It offers a variety of ways for you to communicate with your leads.

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