---
description: Tudo sobre Planio: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Planio - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Monitoramento de Problemas](/directory/30675/issue-tracking/software) > [Planio](/software/144032/planio)

# Planio

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> O Planio facilita a gestão de projetos de software com rastreamento de erros e problemas, fluxos de trabalho ágeis e forte integração com GIT/SVN.
> 
> Conclusão: 28 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Planio?

As equipes de desenvolvimento de software usam o Planio para rastreamento de erros e problemas, fluxos de trabalho ágeis, forte integração com GIT/SVN, wikis e suporte técnico.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.6/5** | 28 Avaliações |
| Praticidade | 4.5/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais |
| Recursos | 4.5/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Redmine
- **Localização**: Berlin, Alemanha
- **Fundada**: 2010

## Contexto comercial

- **Preço inicial**: US$ 199,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, hebraico, holandês, húngaro, indonésio, inglês, irlandês, italiano, japonês, norueguês, polonês, português, russo, sueco, tailandês, tcheco, turco, ucraniano, árabe
- **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Reino Unido, Índia

## Recursos

- API
- Acesso para Celular
- Alerts/Escalation
- Aplicativo móvel
- Armazenamento de documentos
- Arquivo morto e retenção
- Arrastar e soltar
- Auditoria de problemas
- Backup e recuperação
- Classificação de documentos
- Compartilhamento de arquivos
- Controle de horas
- Controle de horas e despesas
- Controle de marcos
- Controle de versões
- Controle do progresso de tarefas
- Controles/permissões de acesso
- Detecção de bugs/erros
- Ferramentas de colaboração
- Gerenciamento de documentos
- Gestão da base de conhecimento
- Gestão de atribuições
- Gestão de edição
- Gestão de pendências
- Gestão de projetos
- Gestão de recursos
- Gestão de tarefas
- Gestão de tíquetes
- Gestão do fluxo de trabalho
- Mensagens instantâneas
- Modelos personalizáveis
- Painel
- Pesquisa de texto completo
- Pesquisa e filtro
- Planificação/Programação de projetos
- Portal de autoatendimento
- Priorização
- Questionários e feedback
- Rastreamento de edição
- Rastreamento de erros
- Registro de auditoria
- Revisão de código
- Seguimento de relatórios/projetos
- Seguimento de status
- Sincronização bidireccional
- Sincronização em tempo real
- Sincronização remota
- Visualização de Gantt/linha do tempo

## Integrações (3 no total)

- Bitbucket
- GitHub
- Google Docs

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Sistemas de Monitoramento de Problemas](https://www.capterra.com.br/directory/30675/issue-tracking/software)

## Categorias relacionadas

- [Sistemas de Monitoramento de Problemas](https://www.capterra.com.br/directory/30675/issue-tracking/software)
- [Software de Controle de Erros de Programação](https://www.capterra.com.br/directory/30090/bug-tracking/software)
- [Software de Gestão de Projetos sem Fins Lucrativos](https://www.capterra.com.br/directory/32439/project-management-software-for-nonprofits/software)
- [Ferramentas de Gestão de Projetos](https://www.capterra.com.br/directory/30002/project-management/software)
- [Software de Gestão de Documentos](https://www.capterra.com.br/directory/30063/document-management/software)

## Alternativas

1. [Jira](https://www.capterra.com.br/software/19319/jira) — 4.4/5 (15334 reviews)
2. [GitHub](https://www.capterra.com.br/software/129067/github) — 4.8/5 (6160 reviews)
3. [Confluence](https://www.capterra.com.br/software/136446/confluence) — 4.5/5 (3669 reviews)
4. [Asana](https://www.capterra.com.br/software/120550/asana-pm) — 4.5/5 (13554 reviews)
5. [Smartsheet](https://www.capterra.com.br/software/79104/smartsheet) — 4.5/5 (3491 reviews)

## Avaliações

### "Full-featured project management, but low innovation because they are stuck on Redmine" — 5.0/5

> **Steve** | *31 de dezembro de 2021* | Eletrônicos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I love Planio's implementation of the popular open source project management tool called Redmine. Planio is basically hosted Redmine, but they add in a very nice looking theme/skin for the UI, and then they added a ton of very helpful plug-ins and make the system bulletproof by hosting it in their proprietary cloud set up. I really love the agile Kanban board functionality, the checklists, and all the other plug-ins that extend Redmine and make Planio a fully featured project management tool. You can also use it for a bug tracking, CRM, helpdesk, or a variety of other flexible things by creating your own issue customizations and workflow. Essentially you get the best parts of Redmine, its stability, speed, customizability, and low cost, but they really take away all the painful parts like hosting, configuration, and plug-in purchasing.
> 
> **Desvantagens**: The thing that makes Planio great Is that it is based on Redmine, but that's also a huge weakness because Redmine as a product has progressed very slowly over the past few years and compared to the other SaaS offerings that compete with Redmine, it looks like it's basically stuck in time. Also, anything outside of the core project management or issue tracking modes are very basic. Planio implements plugins to make things like the CRM or help desk, but they are super simple and realistically no one with more than 50 employees would try to use this as their only help desk or CRM tool. You would be much better off with something like Odoo or a full-featured open source CRM, or something like Jira service desk, which is surprisingly reasonable in cost. Even though I've been a customer for years, I've recently had to switch my main product management team over to Asana because Planio just wasn't going to have enough features for what we're doing in the future. We will still use it for some stuff when we want to really customize the workflow and do some of the deep issue tracking that Asana can't do, but Redmine is really showing its age now and the Planio pricing plan just isn’t as cheap as it once was.
> 
> Overall Planio was once my favorite project tool, and I still recommend it when people want something very simple and lightweight. But other competitors like Monday.com, Asana, Airtable and others have really overtaken Redmine based products in the project management arena, so given that Planio isn't really much cheaper than the lower tiers of these other tools, it's hard to know where Planio really come out on top any more.

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### "Solid Project Management with Room to Grow" — 5.0/5

> **Sandra** | *29 de julho de 2025* | Engenharia mecânica ou industrial | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: Planio is flexible and easy to adapt to different workflows. The customer support has been excellent. They reply quickly, give helpful answers, and are genuinely willing to assist. It feels like a well-rounded platform with everything in one place, which makes managing projects more straightforward.
> 
> **Desvantagens**: The mobile app experience is frustrating. I’d really like a simple, reliable way to manage things from my phone. Also, ticket customization feels limited. It would be helpful to have lanes based on priority and also be able to sort or group tickets within those lanes. I’d like to use custom templates in non-Help Desk projects too. Right now, tracker behavior is shared across all projects, but it would be much better if each project could have its own tracker settings.
> 
> Overall, my experience with Planio has been positive. It’s a solid platform that covers most of what I need for project management. The flexibility and support are great, and it makes organizing work easier. There are definitely areas that could improve, especially around mobile use and ticket customization, but the core functionality is reliable and well thought out.

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### "Could be worse" — 3.0/5

> **Amy** | *31 de agosto de 2022* | Software | Taxa de recomendação: 5.0/10
> 
> **Vantagens**: Good customer support. Why does this field have a 40 character minimum?
> 
> **Desvantagens**: It's too complicated when you just want simple issue tracking. Hard to understand relationship between projects/trackers/statuses/categories etc without spending some time - not at all intuitive. Not a very nice looking UI. Wiki seems to be perpetually a mess and hard to navigate, but maybe that's just how we use it. Defaults for agile boards with \*every\* status across the top are impossible to use.
> 
> Generally ugly looking and can be very clunky and frustrating to use. Overcomplicated for what we need. But it does the job for simple things, and I had a really good experience with customer support quickly fixing a bug.

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### "Planio software review" — 4.0/5

> **Tanjina** | *20 de novembro de 2021* | Gestão da educação | Taxa de recomendação: 5.0/10
> 
> **Vantagens**: I like the dashboard and project assign options
> 
> **Desvantagens**: The pricing is high and has less user creation options

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### "Unnamed" — 4.0/5

> **Tim** | *9 de março de 2023* | Software | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: issue tracking is pretty good, wiki support is decent, reliability is impressive
> 
> **Desvantagens**: Better integration with Smalltalk, specifically with the Squeak variant
> 
> Tracking projects, nothing weird

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