Quem usa esse software?

Originally built for Electricians. 360e manages workflow for all small-medium sized contractor businesses trying to improve operations for office management and technicians/ employees in the field.

Avaliações médias

16 avaliações
  • Geral 4.6/5
  • Praticidade 4.4/5
  • Atendimento ao cliente 4.8/5
  • Recursos 4.4/5
  • Relação qualidade/preço 4.7/5

Detalhes do produto

  • Versão gratuita Não
  • Teste Grátis Sim
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Pessoalmente
    Ao vivo online
  • Assistência Horário comercial
    Online

Dados sobre o fornecedor

  • 360 Enterprises
  • http://my360e.com
  • Fundada em 2015

Sobre o 360e

Originally created for electrical contractors, 360e is an all-in-one quoting, scheduling, tracking and billing software that is designed by contractors, for contractors. 360e bolsters efficiency and profit while eliminating the daily operational headaches that kill profits. Powerful, flexible and easy-to-use, 360e manages everything from service calls to larger bid jobs through a single system while seamlessly connecting office and field operations. Designed for small-medium sized companies.

Recursos do 360e

  • Acesso para Celular
  • Agendamento
  • Cobrança e faturamento
  • Controle de horas
  • Gestão de clientes
  • Gestão de contratos
  • Gestão de pedidos de trabalho
  • Orçamentos/estimativas
  • Para empreiteiros elétricos comerciais e/ou industriais
  • Acesso para Celular
  • Agendamento
  • Assinatura eletrônica
  • Banco de dados de contatos
  • Cobrança e faturamento
  • Coleta de pagamento no campo
  • Expedição
  • Gestão de contratos
  • Gestão de estoques
  • Gestão de pedidos de trabalho
  • Orçamentos/estimativas
  • Rastreamento do histórico de atendimento
  • Relógio de Ponto Online
  • Roteamento

As avaliações mais úteis do 360e

Best Software we have tested and we have been using it for over a year

Avaliado em 17/07/2018
Robin K.
Office Manager
Fabricação elétrica/eletrônica, 13-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Great support team, awesome response time, good value for the money spent.

Vantagens: The ease of converting our quotes to jobs. Making edits is very simple and user friendly. Our customers love the layout of the quotes and invoices.

Desvantagens: At first, it was difficult to search for jobs, but they did correct that with a search bar that was more intuitive.

Resposta dos fornecedores

por 360 Enterprises em 26/07/2018

Thank you for the kind words Robin. We try our best!

Game Changer

Avaliado em 31/12/2019
Johnny G.
Service Manager
Construção, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: 360 has improved our business processes in more ways than I can count. Before using 360 we used paper service tickets, Microsoft word documents for our proposals and paper time sheets. The ability to organize every aspect of our jobs within 360 saves us time and money. We have found as well that the ability to have real time job reporting and tracking has made us much better at becoming profitable estimators on every job we do. It was a tough transition from paper to digital but the decision to switch to 360 has proven to be one of the best investments we have made as a company. The tech support and customer service with 360 is also exceptional.

Vantagens: -real time tracking of hard costs per job
-easy to build small job quotes
-organizes jobs without the use of paper. All current and past job information at your fingertips
-keep track of employee time sheets per job
-profit and loss reporting per job and overall business
-ability to upload images and documents to quotes and jobs.

Desvantagens: -minor glitches from time to time. More often than not it is operator error.

Resposta dos fornecedores

por 360 Enterprises em 02/01/2020

Nothing makes us happier at 360e than customer success stories. It's an absolute pleasure to support your business and to see the results in action.

Happy customer

Avaliado em 19/08/2019
Cameron B.
President
Construção, 13-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
4/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Accessibility to the product in the field and inter-company communication on project status

Vantagens: Great value, agile development/support team that is open to suggestions and working with you. Looking forward to seeing this product continue to develop and expand.

Desvantagens: Implementation took longer than expected/hoped. Looking back, my timeline was unrealistic not realizing the development needed to tailor the product to our business and having enough time for our business to review and adopt the new software. Building an implementation timeline ahead of time would have mitigated this entirely.

Review

Avaliado em 17/07/2018
Tessa R.
Office Administrator
Engenharia mecânica ou industrial, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
3/5
Geral
3/5
Praticidade
3/5
Recursos e funcionalidades
4/5
Atendimento ao cliente
3/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: I find it nice that everything is in one place and easily accessible to other employees.

Desvantagens: We have experienced many glitches and this has affected the accuracy of reports. Ultimately making them unreliable.

I would have to attribute my businesses capacity for growth directly to this software

Avaliado em 10/07/2017
Joe S.
Owner/Operater
Construção, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: More efficient and intuitive estimating and invoicing tool, optimized scheduling, better internal communication both for field and office, and overall productivity for our billable guys in the field

Vantagens: 360e has connected my office team with the field, bringing everyone under one umbrella and as a result, we have managed to decrease a lot of the inefficiencies that were hurting our bottom line.

Desvantagens: Sometimes data pushes on bigger files takes a few minutes to upload but night and day on what I was using previsouly

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