--- description: Tudo sobre Device42: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Device42 - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Ativos de TI](/directory/30077/it-asset-management/software) > [Device42](/software/144214/device42) # Device42 Canonical: https://www.capterra.com.br/software/144214/device42 Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/144214/device42?page=2) > Software ITAM: acompanhe o ciclo de vida completo do seu ativo de hardware e software, licenças, contratos, certificados, lembretes de renovação e muito mais\! > > Conclusão: 59 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Device42? Centros de dados com mais de 185 metros quadrados e mais de cem dispositivos são candidatos iniciantes para o Device42. O Device42 é dimensionado para centenas de milhares de dispositivos também. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.8/5** | 59 Avaliações | | Praticidade | 4.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.9/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.9/5 | Com base em avaliações gerais | | Recursos | 4.7/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Freshworks - **Localização**: San Mateo, EUA - **Fundada**: 2011 ## Contexto comercial - **Preço inicial**: US$ 20,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local) - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, China, Dinamarca, Emirados Árabes Unidos, Estados Unidos, França, Hong Kong, RAE da China, Irlanda, Itália, Japão, México, Noruega, Nova Zelândia, Países Baixos, Reino Unido, Singapura, Suécia e mais 3 ## Recursos - API - Agendamento de manutenção - Alertas/notificações - Arrastar e soltar - Asset Lifecycle Management - Auditoria de problemas - Configuration Management Database (CMDB) - Controle e acesso remoto - Controles/permissões de acesso - Códigos/ícones com cores - Descoberta automática de dispositivos - Exportação de mapas - Gerenciamento de configuração - Gerenciamento de correções - Gestão de ativos de TI - Gestão de auditorias - Gestão de capacidades - Gestão de conformidade - Gestão de contratos e licenças - Gestão de estoques - Gestão de fornecedores - Gestão de licenças - Gestão de mudanças - Gestão do SLA (acordo do nível de serviço) - Mapeamento baseado na localização - Mapeamento de relacionamentos - Mapeamento hierárquico - Monitoramento do desempenho - Monitoramento do servidor - Painel - Planejamento de mudanças - Rastreamento de conformidade - Rastreamento de recursos - Rastreamento do custo - Real-Time Monitoring - Real-Time Notifications - Registro de auditoria - Relatórios de TI - Relatórios e análise de dados - Suporte do cliente - Visualização de dados ## Integrações (6 no total) - Chef Enterprise Automation Stack - Confluence - Jira - ServiceNow - Zapier - Zendesk Suite ## Opções de suporte - Suporte por telefone - Bate-papo ## Category - [Software de Gestão de Ativos de TI](https://www.capterra.com.br/directory/30077/it-asset-management/software) ## Categorias relacionadas - [Software de Gestão de Ativos de TI](https://www.capterra.com.br/directory/30077/it-asset-management/software) - [Software para Data Center](https://www.capterra.com.br/directory/10054/data-center-management/software) - [Software CMDB](https://www.capterra.com.br/directory/30959/cmdb/software) - [Ferramentas de TI](https://www.capterra.com.br/directory/10001/it-management/software) - [Software para Mapeamento de Rede](https://www.capterra.com.br/directory/30978/network-mapping/software) ## Alternativas 1. [ServiceNow](https://www.capterra.com.br/software/152871/servicenow) — 4.5/5 (345 reviews) 2. [Freshservice](https://www.capterra.com.br/software/132997/freshservice) — 4.5/5 (689 reviews) 3. [Alloy Navigator](https://www.capterra.com.br/software/108129/alloy-navigator) — 4.5/5 (64 reviews) 4. [Virima](https://www.capterra.com.br/software/178220/virima) — 4.6/5 (15 reviews) 5. [Canfigure](https://www.capterra.com.br/software/184941/canfigure) — 4.7/5 (22 reviews) ## Avaliações ### "Device42 give you great insights and control over your infrastruccture." — 5.0/5 > **Geraldo** | *28 de setembro de 2022* | Serviços financeiros | Taxa de recomendação: 10.0/10 > > **Vantagens**: It's easy to set-up and get up-and-running in days with a close-to-perfect coverage > > **Desvantagens**: It can be overwhelming for some folks, but the customer success team is great in covering that. > > From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now we're happy that these days are over. Device42 provide a great deal of visibility and help us in many process throughout the org. ----- ### "D42 is a comprehensive and well developed small market solution" — 5.0/5 > **Avaliador Verificado** | *22 de setembro de 2022* | Gestão da educação | Taxa de recomendação: 10.0/10 > > **Vantagens**: Easy installation, configuration, and ongoing management. > > **Desvantagens**: modular licensing for various components > > Very positive. We like the product so much that while the enterprise has selected another vendor for CMDB, we continue to use it internally for Server and Network-based CMDB, data center mapping, and rack elevations. ----- ### "Admittedly I have little experience with this software" — 3.0/5 > **Avaliador Verificado** | *10 de abril de 2018* | Software | Taxa de recomendação: 5.0/10 > > **Vantagens**: They had some interesting features, i like the rest API and the link to Jira. They did seem very strong in the integration department. > > **Desvantagens**: The overall interface was not what we hoped for. It was difficult for us to find something and all the relationships that were important to us in an efficient manner. Too many click through steps. We were looking for a more complete CI picture. > > We never went past the review process. It just wasn't bringing what we needed to move forward. I ----- ### "One of the best DCIM platforms out there with an API that allows great possibilities" — 5.0/5 > **Avaliador Verificado** | *21 de maio de 2018* | Serviços financeiros | Taxa de recomendação: 10.0/10 > > **Vantagens**: One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices. > > **Desvantagens**: With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped. > > This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business. ----- ### "Easy to access, easy to use - means network documentation stays up to date." — 5.0/5 > **Avaliador Verificado** | *22 de novembro de 2017* | Telecomunicações | Taxa de recomendação: 10.0/10 > > **Vantagens**: Having information about our remote rack space documented and easily accessible has been a boon, especially when we need to request 3rd party remote hand to make simple changes for us. I think last month we needed a small change, and I was able to pull out Device42 and follow a set of cables through 2 patch panels in order to provide precise instructions on cable changes I wanted completed by the technician providing the remote hands. > > **Desvantagens**: We are currently primarily using Device42 to track remote sites on how things are situated in racks and how everything is interconnected at the site. One thing I feel they could improve for the future is the extraction of physical connectivity information from their software. I would love to be able to see a full holistic view of the physical interconnections throughout one room, or a building. At the moment its easy to bring up interconnections on a single device, or a single rack, but nothing on a grander scale. I've spoken with support and they said they'll mention this to development to see if this is on the road map. > > The software helps us keep track of our off-site colocations. We can track rack information, including what devices are where, power loads, and physical connectivity to each device and through patch panels. ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/144214/device42?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/144214/device42) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados