Quem usa o Nutshell?

Small-business sales teams that need an affordable, easy-to-use CRM and sales automation platform that actually helps you close deals, and can be fully implemented in days, not weeks.

Conheça o Nutshell

Nutshell is the sneaky powerful CRM and sales automation platform that helps sales teams win more deals.

Simple enough for any user and sophisticated enough for any business, Nutshell offers award-winning features, time-saving integrations, unlimited data storage, and world-class live support.

Don't take it from us, take it from the thousands of companies growing every day with Nutshell.

"We just need a CRM that gets it and does it right, and that's Nutshell." - Kristen Hay, Bloomerang.

Detalhes do Nutshell

Nutshell

http://www.nutshell.com

Fundada em 2009

Preço do Nutshell

O Nutshell não possui uma versão gratuita, mas oferece versão de teste grátis. Versão paga do Nutshell a partir de US$ 19,00/mês.

Preço inicial

US$ 19,00/mês

Versão gratuita

Não

Teste Grátis

Sim

Implantação

Nuvem, SaaS, web

Celular - iOS nativo

Celular - Android nativo

Formação

Ao vivo online

Webinars

Documentos

Assistência

Horário comercial

Online

Recursos do Nutshell

Software CRM
Acesso para Celular
Armazenamento de documentos
Cotizações e propostas
Gestão de tarefas
Gestão territorial
Integração da automação de marketing
Integração de bate-papo interno
Integração de redes sociais
Lead Scoring
Marketing por e-mail
Segmentação
Sistema de calendário ou lembretes
Banco de dados de contatos
Contatos compartilhados
Ferramentas de prospecção
Gestão de leads
Gestão do pipeline de vendas
Importar/exportar contatos
Pesquisa e filtro
Rastreamento de interações
Segmentação

Avaliações do Nutshell

Exibindo 5 de 349 avaliações

Geral
4,2/5
Praticidade
4,2/5
Atendimento ao cliente
4,2/5
Recursos
3,8/5
Relação qualidade/preço
4,2/5
Marilyn H.
Global Sales Director
Serviços financeiros, 13-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 05/03/2020

"Bang for your Buck"

Comentários: Great! It helps the team stay on track whether it's sales or implementation.

Vantagens: Reporting and filtering reports.
Keeping a track record of our leads.

Desvantagens: Have to move over to pro to get more then one sales process. Pro is so expensive.

  • Fonte da avaliação 
  • Avaliado em 05/03/2020
Bill P.
Senior Leadership Consultant
Consultoria de gestão, 2-10 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 02/11/2018

"Great Feature-set Without Complexity"

Comentários: I run a global consulting practice with hundreds of corporate clients and thousands of individual relationships that I manage. Nutshell lets me manage it all. It's my dashboard for everything in my company. It's entry-level rate is worth every penny.

Vantagens: I've used Nutshell for three separate businesses that I've run or owned. Each one considered a small to medium-sized business. Nutshell is perfectly suited to us because it's lightweight and easy to learn. It doesn't require an in-house expert on the app (like SalesForce). It's basic feature-set is all I've ever needed, and the support is terrific. Real people at the end of the phone, with fast responses. And, it's made in Michigan! It has a lot of simple customizations that I use; workflow, custom fields, leads, etc.

Desvantagens: Integrations are somewhat limited, but still, plenty to work with. I'd like an integration to RingCentral's app. Also, it doesn't' handle subsidiary company relationships well. I've had to create a workaround with tags to help connect them.

  • Fonte da avaliação 
  • Avaliado em 02/11/2018
John G.
Managing Partner
Contabilidade, 2-10 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 02/07/2020

"A Full Featured Sales CRM"

Comentários: Our sales staff was apprehensive at first as there were lots of bells & whistles and a little worn out with the previous jumps from one CRM to the other. But within two weeks everyone fell in love with Nutshell and completely on board significantly contributing to an increased close ratio.

Vantagens: This CRM walks the less experienced sales rep through the entire sales process even recommending when to follow up even suggesting additional steps should be taken to get to the close. Upon close it automatically updates the customer database and the task management features facilitate the onboarding process. It also has a neat "Click-to-Call" feature that calls and optionally records directly from your prospect list providing an excellent sales training vehicle.

Desvantagens: We would like to have seen the developers respond more quickly to feature suggestions but as a Sales CRM it is untouchable.

  • Fonte da avaliação 
  • Avaliado em 02/07/2020
Prescott P.
President
Mineração e metais, 13-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    2/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    3/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    4/10
  • Fonte da avaliação 
  • Avaliado em 08/05/2017

"leads don't allow you to easily sell services, only products. After sale service is hindered. "

Comentários: We get a cost effective CRM that frees up cash flow for use elsewhere in our business.

Vantagens: Nutshell offers a unique ability to tag people in activities and run reports on calling activities for my sales reps.

Desvantagens: Every lead typically has a company or contact. But if you don't save the activity in the lead, and instead under the company or individual contact, you can't see it when your client calls in regarding the sale they want service for, so your customer service is hindered and your sales people look like they don't know the history of the account. It's embarrassing to use this software because Nutshell says they are only helping to land the sale, not support it, but this mindset about how they build their software results in a horrible disconnect with regards to how we are forced to serve our customers, and thus we are using a CRM that doesn't support the full life cycle of a sale. We keep hoping Nutshell will fix this and improve because their customer service is great, and their people mean well, but after several years of patiently waiting, we are concerned that we may never see this problem fixed. The mobile app also has so many glitches with the UX that it can't even compare the experience to how you can use leads in a web browser. Further, when we have a customer call in to ask about their account, the recent leads puts the oldest first in the list, which means we have to scroll through several hundred orders just to open the last order we did for that client. If you are trying to sell to a major corporate account with multiple facilities / departments, forget it with Nutshell; linking subcompanies / vendors / partners / other locations is a nightmare in Nutshell.

  • Fonte da avaliação 
  • Avaliado em 08/05/2017
Steven S.
Chief Engagement Officer
51-200 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    3/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 17/11/2017

"Fantastic small/medium-sized-biz CRM"

Comentários: New sales people are able to jump right in with minimal training. Workflows are customizable, and tracking prospect information is a breeze.

Vantagens: Nutshell has been great for our software firm as it grew from a startup to a mid-market company. Nutshell is very similar to us in age, culture, feature philosophy, etc. so I always enjoy interacting with the team. The Support (via chat and email) is excellent and they are always willing to hear new feature ideas and requests. The affordability makes it a great first CRM for new and small businesses.

Desvantagens: Importing can sometimes result in a lot of duplicate leads, so data cleanliness becomes a bit of an issue as you grow. Reporting has some room to grow but it's not too bad right now.

  • Fonte da avaliação 
  • Avaliado em 17/11/2017