---
description: Tudo sobre UserLock: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: UserLock - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# UserLock

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> O UserLock oferece autenticação de dois fatores, restrições contextuais e informações em tempo real sobre todos os logins do Active Directory.
> 
> Conclusão: 55 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o UserLock?

Todas as organizações que desejam gerenciar e proteger adequadamente os logons do Windows Active Directory.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.7/5** | 55 Avaliações |
| Praticidade | 4.7/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais |
| Recursos | 4.5/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: IS Decisions
- **Fundada**: 2001

## Contexto comercial

- **Preço inicial**: US$ 2,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Windows (desktop), Windows (local)
- **Idiomas**: espanhol, francês, inglês, japonês
- **Países disponíveis**: Afeganistão, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin, Bermudas, Bolívia, Botsuana e mais 154

## Recursos

- Alertas de riscos
- Alertas/notificações
- Auditoria de problemas
- Autenticação
- Autenticação Multifator
- Autenticação móvel
- Certificação de Acesso
- Controle e acesso remoto
- Controles/permissões de acesso
- Gestão de Contas Privilegiadas
- Gestão de acesso
- Gestão de conformidade
- Gestão de políticas
- Logon único
- Monitoramento de atividades
- Métodos de autenticação múltiplos
- Notificações por push
- Portal de autoatendimento
- Real-Time Monitoring
- Real-Time Notifications
- Registros de eventos
- Relatórios de TI
- Relatórios e análise de dados
- Relatórios e estatística
- Segurança de dados
- Segurança de rede
- Solicitação de Acesso de Autoatendimento
- VPN

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Ferramentas de TI](https://www.capterra.com.br/directory/10001/it-management/software)

## Categorias relacionadas

- [Ferramentas de TI](https://www.capterra.com.br/directory/10001/it-management/software)
- [Sistemas de Segurança de Rede](https://www.capterra.com.br/directory/30003/network-security/software)
- [Sistemas de Gestão de Acesso](https://www.capterra.com.br/directory/30777/identity-management/software)
- [Software de Segurança Informática](https://www.capterra.com.br/directory/10005/computer-security/software)
- [Software de Autenticação](https://www.capterra.com.br/directory/31218/authentication/software)

## Alternativas

1. [Okta](https://www.capterra.com.br/software/119653/okta) — 4.7/5 (930 reviews)
2. [Cisco Duo](https://www.capterra.com.br/software/153202/duo-security) — 4.7/5 (548 reviews)
3. [WatchGuard AuthPoint](https://www.capterra.com.br/software/186563/watchguard-authpoint) — 4.7/5 (104 reviews)
4. [LastPass](https://www.capterra.com.br/software/151988/lastpass) — 4.6/5 (2782 reviews)
5. [Auth0](https://www.capterra.com.br/software/154900/auth0) — 4.7/5 (138 reviews)

## Avaliações

### "An Administrators Premire  Mangaement Tool\!" — 5.0/5

> **Bob** | *9 de janeiro de 2019* | Gestão da educação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: In a flash, I can control my users login experience, communicate, find/identify users computers and remote in for support.  No more searching DNS for IPs or running web filter reports just to identify my users device.  I can give different IT team members just the amount of access they NEED to do the job.  Reliable\! It's just always there for me I can't imagine working without it now.  &#10;Support for me in the USA is no problem, always professional, timely and knowledgeable.
> 
> **Desvantagens**: Honestly trying to think of something to list as a con, any issues I ever had were diligently addressed to my complete satisfaction.
> 
> As a T veteran of over 20 years, I looked everywhere for a tool to regulate logins and nowadays you just can't find one, I was assisted in tailoring the product to my needs, given fair, outstanding pricing and premier support.  &#10;Other software providers could learn a thing or two from IS Decisions  and their support of USERLOCK.&#10;Today, I can't imagine being able to as effortlessly manage my users access and provide support without USERLOCK.

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### "Fantastic MFA solution for small/mid-size businesses\!" — 5.0/5

> **James** | *27 de maio de 2025* | Escritório de advocacia | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Simple setup and rollout.  Does NOT require changes to Active Directory.  Very easy to administrate and maintain for SMBs who need a MFA solution.
> 
> **Desvantagens**: Configuring for IIS can be a little tricky, but UserLock's excellent technical support reps can guide you through.
> 
> UserLock provides an easily deployable yet highly configurable MFA solution that provides everything a SMB needs to become compliant with two-factor authentication not only for their AD domain, but for OWA and other connections as well.  The end user experience is seamless, they just download an authenticator (many users already have one on their phone), scan a QR code and in seconds they're up and running with MFA.  UserLock support has been excellent, always quick to respond and they've provided very detailed assistance when we required it (while setting up for OWA for example).  5 Stars for both the software and the support\!

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### "Great for workstation MFA" — 5.0/5

> **Chris** | *19 de março de 2026* | Construção | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: UserLock meet our need for MFA for some compliance requirements. It's easy to deploy and pretty straightforward for an admin. There are a lot of tools for visibility for logging purposes. It also has granular policies for users that need to be locked down more or less. I felt like their pricing was reasonable.
> 
> **Desvantagens**: Updates aren't automatically installed and you need to download them from the website and install them manually each time. Not really a problem, just the only thing I can think of.
> 
> Overall they have been easy to work with and the account representatives are responsive and so is the billing side. They make it pretty simple.

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### "UserLock Experience" — 3.0/5

> **Eli** | *4 de fevereiro de 2019* | Seguros | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: Ease of use&#10;Ability to use SQL server for the backend&#10;Functionality&#10;Good Value for money
> 
> **Desvantagens**: Good for small to medium size businesses, don't know how it would cope at Enterprise level.
> 
> Happy with the overall end to end experience.

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### "Great solution for login MFA" — 5.0/5

> **Michael** | *31 de dezembro de 2025* | Publicidade e marketing | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Our cyber-insurance provider really wanted us to implement an MFA at login experience. UserLock totally delivers on that need and more. Very cost effective as well - we looked at other options and UserLock is extremely competitive.&#10;&#10;Cisco Duo is another option but it disables Windows Hello. UserLock lets us keep Windows Hello and just adds an MFA login.
> 
> **Desvantagens**: A minor quibble - there is a lot of configuration options and many did not apply to our use case. They are easy enough to ignore though.
> 
> Setup is very easy - managing and deploying to users has been easy. Not that we have had many issues but support is great - real people that engage well. The update cycle has been good as well; new features make sense and easy to update.

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## Links

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