Quem usa o NewBook?

O NewBook é uma ótima solução para uma ampla variedade de propriedades, como hotéis, resorts, vilas, motéis, parques de férias e marinas.

Conheça o NewBook

O software confiável e avançado de gestão de propriedades e relacionamentos da NewBook revolucionará os serviços on-line e as operações administrativas, fornecendo todas as ferramentas necessárias para gerenciar os negócios com eficiência. O NewBook facilita a colocação dos negócios on-line e amplia os caminhos de vendas, permitindo a realização de reservas pelo site, a conexão com canais de vendas de terceiros e o uso de ferramentas de vendas adicionais e atividades geradoras de receita.

NewBook - Informação

NewBook

https://www.newbook.cloud

Fundada em 2010

NewBook - Vídeo
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NewBook - Visão geral de preços

O NewBook não possui versão gratuita nem versão de teste grátis.


Versão gratuita

Não

Teste grátis

Não

NewBook: implantação e suporte

Assistência

  • 24 horas por dia (representante ao vivo)

Implantação

  • Nuvem, SaaS, web

Formação

  • Pessoalmente
  • Ao vivo online

Recursos do NewBook

  • Gestão de estoques
  • Gestão de promoções
  • Gestão de reservas
  • Gestão de restrições
  • Gestão de taxas
  • Interruptor geral

Ver lista completa de Sistemas PMS para Hotel

  • CRM
  • Gestão de promoções
  • Gestão de reservas de quartos
  • Gestão de taxas
  • Observações da reserva
  • Reserva de atividades
  • Reserva de terceiros
  • Reservas em grupo
  • Suporte do cliente

Ver lista completa de Sistemas de Reservas

  • Comunicação com hóspedes
  • Declarações do proprietário
  • Gerenciamento de contatos
  • Gerenciamento de fornecedores
  • Gestão da experiência do hóspede
  • Gestão de comissões
  • Gestão de leads
  • Gestão de pedidos de trabalho
  • Gestão de reservas
  • Gestão de tarefas doméstics
  • Processamento de pagamentos

Ver lista completa de Software de Aluguel para Férias

  • Automação de marketing
  • CRM
  • Contabilidade incorporada
  • Estadia prolongada
  • Gestão da manutenção
  • Gestão de funcionários
  • Integração de GDS/OTA
  • Múltiplas propriedades
  • Para aluguéis de férias
  • Ponto de vendas (PDV)
  • Programa de fidelidade
  • Propriedade única
  • Reservas online
  • Serviço de buffer

Ver lista completa de Software de Gestão Hoteleira

  • Cobrança e faturamento
  • Controle médico
  • Gestão de calendários
  • Gestão de clientes
  • Gestão de comparecimento
  • Gestão de docentes/funcionários
  • Gestão de programas
  • Inscrição online
  • Para colônias de férias
  • Portal dos pais

Ver lista completa de Software de Gestão de Acampamento

  • Check-in/Check-out de hóspedes
  • Cobrança de serviços públicos
  • Gerenciamento de veículos de aluguel
  • Gestão de permissões
  • Gestão de reservas de camping
  • Mapas do site
  • Ponto de vendas (PDV)
  • Reservas online
  • Várias localizações

Ver lista completa de Software de Gestão de Camping

  • Dormitórios
  • Gestão da reputação
  • Gestão de caixas registradoras
  • Gestão de funcionários
  • Gestão de reservas
  • Gestão de tarefas doméstics
  • Integração de GDS/OTA
  • Múltiplas propriedades
  • Otimização de preços
  • Ponto de vendas (PDV)
  • Quartos privados
  • Reservas online

Ver lista completa de Software de Gestão de Pousada

NewBook - Alternativas

Mais alternativas ao NewBook

NewBook - Avaliações

Leia todas as avaliações

Classificação geral

4,7/5

Pontuação média

Praticidade 4,6
Atendimento ao cliente 4,8
Recursos 4,5
Relação qualidade/preço 4,2

Avaliar software

Compartilhe suas experiências com outros compradores de software.

Escreva uma avaliação!
Jermaine W.
Consultant
Hotelaria
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    Não avaliado
  • Fonte da avaliação 
  • Avaliado em 15/11/2017

"Amazing!"

Vantagens: A very easy to use system that was very easy to implement and is great value for money. I love the fact that there are always updates, which means that Newbook are always ahead of the game when it comes to features. The support team are very friendly and know their stuff and the Wiki and support request features are all great. My favourite features that other systems do not offer is the read receipt of emails sent through the system and the feature suggestions. Once up and running, the direct connection with Airbnb will be

Desvantagens: Direct connections are that are offered are very Australian based and do not fit into the London Hotel & Apartment sector.

Resposta dos fornecedores

por NewBook em 20/12/2017

Hi Jermaine,

Thank you for your recent review of NewBook. We are happy to see everything is going well! We have added some global integrations this year and are always looking to add more. If there are any in particular that you¿re looking for, feel free to add a feature suggestion so others can vote and the team can review your requests.

Best Regards,
The NewBook Team

  • Fonte da avaliação 
  • Avaliado em 15/11/2017
Renata E.
General Manager
Hotelaria, 10.000+ funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 27/11/2020

"Enables centralization of the entire hotel management"

Comentários: NewBook is an end-to-end solution for managing our hotel operations and online bookings at one central place no matter from which online reservation website the booking is originated from.

Vantagens: What is most amazing about NewBook is it runs entirely in the cloud and gives ability to manage every single part of the operation that is on-going in our hotel. Channel manager is exceptional for helping us to centralize all our hotel's distributed online presence at one central place.

Desvantagens: Newbook is great for channel management however that would be very good if it were enabling us to manage all the reviews that is distributed in internet from one place such as Google places, Tripadvisor & Yelp. This would make us much more fast to response to any review we received through any review platform and reduce the required efford to follow each particular review platform manually.

Resposta dos fornecedores

por NewBook em 04/12/2020

Hi Renata,

Thank you so much for taking the time to share your experience with NewBook! We love hearing our clients' feedback and suggestions and we're so glad to hear you're loving our platform.

Please feel free to add your request to our Feature Suggestion page - our team is constantly reviewing votes and requests for future development!

Kind regards,
The NewBook team

  • Fonte da avaliação 
  • Avaliado em 27/11/2020
Prasad K.
Business owner
Hotelaria, Profissional autônomo
Usou o software por: 1 a 5 meses
  • Classificação geral
    3 /5
  • Praticidade
    1 /5
  • Recursos e funcionalidades
    2 /5
  • Atendimento ao cliente
    2 /5
  • Relação qualidade/preço
    1 /5
  • Probabilidade de recomendação
    0/10
  • Fonte da avaliação 
  • Avaliado em 15/04/2019

"Very unprofessional team ,"

Comentários: Initially they were good, but later sales people sold me expensive version but it was totally not value for money.
Support system is very bad specially when you have issues.It is not supported by lot of websites.

Vantagens: Payment system integration, and taking payment is very easy

Desvantagens: Support very poor , very complex to use , do not provide connection to lot of websites

Resposta dos fornecedores

por NewBook em 24/04/2019

Hi Prasad,

It is disappointing to see that you are posting this incorrect review of NewBook on Capterra. Our team provided solutions to all of your needs and complex requirements. Our system can be either easy or complex depending on how complex your individual property/rate setup is. As a property management system NewBook has a large number of OTA's directly connected such as Expedia Group, Hotels.com, Booking.com, AirBnB, HomeAway, TripAdvisor, Trip.com Agoda, Lido and many others but we never promoted to have hundreds like a separate channel manager would, i.e Siteminder (which we also support). If posting a bad review is an attempt to avoid paying your outstanding bills I can assure you we do not operate that way and are confident potential clients will see the large number of positive reviews and know we really do take care of our clients and offer top notch service and support.

Regards, Shaye Illich
Business Development Manager

  • Fonte da avaliação 
  • Avaliado em 15/04/2019
Pelin U.
Complex General Manager
Hotelaria, 10.000+ funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 26/11/2020

"NewBook combines multiple booking channels for us"

Comentários: NewBook is pretty fine to meet our needs in multiple channel booking management and helps us avoid multiple bookings and update the availability in all online sales channels as well as in our website and this way we avoid multiple bookings and helps us save time in booking operations.

Vantagens: Management of all reservation channels is really a hard operation especially if you have a website that already has a huge demand and always there is the risk of multiple bookings or delays in updating the room availability. NewBook solves our multiple channel reservation problem along with the reservations in our website so that whenever we accept a booking through a particular sales channel, Newbook reflects it to all other remaining channels as well as our website.

Desvantagens: NewBook neither cover our requirements in-hotel facility reservation side like SPA bookings nor helps us to provide digitization in providing access to our other services such as room service. That would be better to have a version that covers the in-hotel service portfolio along with multi-channel room booking management.

Resposta dos fornecedores

por NewBook em 04/12/2020

Hi Pelin,

Thank you so much for sharing your experience with NewBook! We appreciate your feedback and we're very happy to hear you're enjoying using our system.

Please feel free to add your suggestions for hotel management features to our Feature Suggestion page - our team is constantly reviewing votes and requests for future development!

Kind regards,
The NewBook team

  • Fonte da avaliação 
  • Avaliado em 26/11/2020
Lorraine E.
Marketing Manager
Hotelaria, 2-10 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    4 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 23/11/2017

"Good training and the team always responds to our queries quickly."

Comentários: Newbook PMS system was recommended to us by another serviced apartment company and we were extremely impressed from the outset. The time we spent on invoicing, when compared to our previous system, was dramatically reduced. The booking function is straightforward and quick. One of the areas of their expertise is training on the system. Lauren is an excellent trainer and the team action all support requests by return. If a member of our team requires further training this is quickly arranged and further support provided. All charts are easy to view and each user has the ability to customise their personal system. So if you are on reservations you can immediately click into the sales function, or finance - invoicing function. Facility hire charts are also beneficial for the allocation of parking bays or items to up-sell.
Both our housekeeping and maintenance team have their own area within Newbook and can read instructions and new requests every day, to prioritise their work.

Vantagens: Emailing guests within the system.
Sending SMS to guests.
Printing of guest registration cards.
Automatic sending of emails to guests prior to arrival.
Automatic sending of emails to guests when in house.
Automatic sending of emails prior to guest departure.
Automatic sending of questionnaires.

Resposta dos fornecedores

por NewBook em 20/12/2017

Hi Lorraine,

Thanks so much for taking the time to give us such a lovely review! It¿s great to see you are using so many of our features and the impact they are having on your business. We have a great support team and we¿re happy to hear they are always around when you need them.

Best Regards,
The NewBook Team

  • Fonte da avaliação 
  • Avaliado em 23/11/2017