Quem usa esse software?
Ferramentas perfeitas são oferecidas para comunidades de clientes, marketing, pesquisa e comunidades de inovação. Ajuda-se os gerentes de comunidade que acabaram de começar, bem como os profissionais experientes.
Avaliações médias
29 avaliações- Geral 4.6 / 5
- Praticidade 4.3 / 5
- Atendimento ao cliente 4.8 / 5
- Recursos 4.4 / 5
- Relação qualidade/preço 4.5 / 5
Detalhes do produto
- Versão gratuita Não
- Teste Grátis Sim
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Implantação
Nuvem, SaaS, web
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Formação
Pessoalmente
Ao vivo online
Webinars
Documentos
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Assistência
24 horas por dia (representante ao vivo)
Horário comercial
Online
Dados sobre o fornecedor
- CMNTY
- https://cmnty.com
- Fundada em 2007
Sobre o CMNTY Platform
O CMNTY é uma poderosa plataforma online usada pelas mais inovadoras marcas e agências de pesquisa de marketing da atualidade para criar comunidades de informações de clientes. Através do diálogo contínuo com os clientes em plataformas online dedicadas, as marcas desenvolvem uma compreensão mais profunda das motivações e desejos das pessoas que servem.
Recursos do CMNTY Platform
- Análise de dados
- Bate-papo ao vivo
- Coleta de comentários
- Conteúdo de vídeo
- Gamificação
- Gestão da comunicação
- Gestão da comunidade
- Gestão de rotatividade
- Sindicação de conteúdo
- Análise estatística
- Benchmarking
- E-mail/Online
- Em papel
- Face a face
- Gestão de amostras
- Gestão de dados
- Gestão de indenizações
- Gestão de painel
- Gestão de questionários
- Por telefone
- Análise de dados
- Análise de dados preditiva
- Análise de sentimentos
- Análise de texto
- Coleta de dados de multicanal
- Gerenciamento de comentários
- Gestão de pesquisas/intenção de votos
- Gestão do conhecimento
- Painel
- Segmentação de clientes
- Administração de website
- Diretório de associados
- Discussões/Fóruns
- Gerenciamento das redes sociais
- Gestão de associação
- Gestão de conteúdo
- Gestão de eventos
- Gestão de grupos
- Ideação e crowdsourcing
- Moderação de conteúdo
As avaliações mais úteis do CMNTY Platform
We adopted the platform as our "new Intranet with extranet capabilities" and it works well for that!
Avaliado em 15/05/2017
Douwe B.
Comentários: communication in the team without central persons having to catalyze is great, it connects our virtual team. and it provides us with a logical (cloud based and allways access-able) platform for all our information, questions and idea sharing needs.
Vantagens: Easy to learn. Like LEGO. Slick but not overdone layout & design capabilities. Great functionality for nice price. Though the platform was not primarily designed for the use we do and see growing, it fulfills most of our needs. We also see @ feel great adoption bij CMNTY company and support. So we trust we find our grow path together.
Desvantagens: We are up to use it with quite a lot of fora & blogs. The directory structure could be more flexible (harmonica functionality). Also a bit more design functionality per blog/forum would be nice. From the information sharing point of view we'ld like to bring more variety in visualisation (like magazines do). Also we are in need of a better/extendable/lay-outable member profile page/stamp per member.
Resposta dos fornecedores
por CMNTY em 25/05/2017
Hi Douwe!
Thank you for making the comparison with LEGO. That's a huge compliment to us!
You'll also be happy to hear that improvements to the discussion structure you mentioned are to be expected soon. We'll let you know when that is released.
Thank you so much for taking the time to review our software, and we hope your community keeps adding the value you are already getting from it!
Easy and professional
Avaliado em 27/01/2018
Nicolas S.
Vantagens: It is easy to use and to publish directly relevant content. The cmnty has a proffesional look and feel and a lot of features. The service is direct and personal.
Desvantagens:
The passwords requirements of 10 items and the pricing model above 250 users is expensive.
the webshop tooling I would like an automated forward systems that gives you a signal when somebody is purchasing a product
CMNTY Platform is a perfect platform that has allowed our small trainer really interact!
Avaliado em 02/11/2017
Edson M.
Comentários: All in one place - communicating, sharing, and receiving requests from our users.
Vantagens: CMNTY Platform is easy to set up and very friendly/intuitive to use platform. No need to special training to admins or users. Perfect!
Desvantagens: It took me some time to understand how the set up menus are organized. It is a different approach for the set up areas. But, once we get it, it is easy to set it up.
AMAZING community platform for those looking for ease and high functionality!
Avaliado em 01/01/2018
Avaliador Verificado
Vantagens: It's intuitive to use, modern in style, and has everything one could want in a community platform. I looked for MONTHS trying to find an online platform to host my monthly membership community and nothing ever came close to CMNTY.
Desvantagens: The price is a bit high. But is SO worth it for everything you get and the time you save. Spent so many hours just trying to figure out how to set things up on other platforms, but got the hang of CMNTY right away.
Certainly the most user friendly platform I have experience. I highly recommend it.
Avaliado em 19/07/2017
Nick R.
Comentários: It allowed our organisation to quickly and easily create a reliable central communication hub.
Vantagens: Intuitive and simple. It is also great value for money. The level of one to one support is exceptional.
Desvantagens: Not the software itself, but the set up guidance notes were not easily found. However, that has now changed.
