---
description: Tudo sobre dualmon: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: dualmon - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/30928/remote-support/software) > [dualmon](/software/145125/dualmon-remote-access)

# dualmon

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> Uma solução segura baseada na Internet para acesso e suporte remoto sob demanda. Conecte-se em qualquer lugar, usuários e implantações ilimitados.
> 
> Verdict: Rated **4.9/5** by 278 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa o dualmon?

Serviço de acesso remoto em nível empresarial para empresas de pequeno e médio porte. Sessões ilimitadas de assistência remota sob demanda para empresas de suporte técnico de qualquer tamanho. Planos de acesso autônomo também disponíveis.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.9/5** | 278 Avaliações |
| Praticidade | 4.8/5 | Based on overall reviews |
| Suporte ao cliente | 4.8/5 | Based on overall reviews |
| Relação qualidade/preço | 4.9/5 | Based on overall reviews |
| Recursos | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: dualmon
- **Localização**: San Diego, EUA
- **Founded**: 2011

## Commercial Context

- **Preço inicial**: US$ 19,00
- **Modelo de preços**:  (Teste grátis)
- **Target Audience**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Canadá, Estados Unidos, Reino Unido

## Recursos

- Acesso a múltiplos monitores
- Acesso para Celular
- Acesso sem supervisão
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Compartilhamento de arquivos
- Compartilhamento de tela
- Controle e acesso remoto
- Controles/permissões de acesso
- Ferramentas de colaboração
- Ferramentas de diagnóstico
- Gravação de sessão
- Gravação de tela
- Monitoramento remoto e gestão
- Relatórios e análise de dados
- Resolução de problemas
- Transferência de arquivos

## Integrations (2 total)

- Google Calendar
- Microsoft Outlook

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone

## Category

- [Programas de Assistência Remota](https://www.capterra.com.br/directory/30928/remote-support/software)

## Categorias relacionadas

- [Programas de Assistência Remota](https://www.capterra.com.br/directory/30928/remote-support/software)
- [Software de Desktop Remoto](https://www.capterra.com.br/directory/31955/remote-desktop/software)

## Alternativas

1. [Zoho Assist](https://www.capterra.com.br/software/181775/zoho-assist) — 4.7/5 (1350 reviews)
2. [Splashtop](https://www.capterra.com.br/software/162972/splashtop-business-access) — 4.7/5 (727 reviews)
3. [TeamViewer](https://www.capterra.com.br/software/122252/teamviewer) — 4.6/5 (11615 reviews)
4. [AnyDesk](https://www.capterra.com.br/software/149595/anydesk) — 4.6/5 (1774 reviews)
5. [RemotePC](https://www.capterra.com.br/software/173304/remotepc) — 4.7/5 (583 reviews)

## Avaliações

### "Robust and Reliable, pity it is so laggy" — 4.0/5

> **Michael** | *20 de dezembro de 2017* | Recommendation rating: 7.0/10
> 
> **Vantagens**: Affordability: Pricing model is excellent&#13;&#10;Simplicity: It doesn't try to do everything, but what functions it does have it does well&#13;&#10;reliability: I have never experienced an outage or unavailability issues
> 
> **Desvantagens**: Web-based creates significant lag. even 2 computers in the same room on a 100/50 Mbit connection is very laggy. They need to establish client-client connections after authentication to improve the experience.&#13;&#10;No Mobile support: im not supporting Mobile devices remotely yet, but all my customers have them..&#13;&#10;File Transfer speeds: Transfering files is quite slow, probably due to the non client-Client connections.
> 
> it got me started in my IT MSP business, with affordable and reliable services, providing the majority of functions I need keeping my prices down for my customers.

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### "ALL AROUND WINNER" — 5.0/5

> **Charles** | *27 de março de 2025* | Contabilidade | Recommendation rating: 10.0/10
> 
> **Vantagens**: I use this product to log into clients in my CPA practice. It is simple to use and not overly complicated with a ton of dashboard features that most people will never use like other software. It also allows a section to use by other staff so that we have dual access to the client.  On occasion, clients I normally don't remote into on a routine basis ask me to fix something on their computer. Walking them through simple installation through the install process is very easy.  Then I just delete their computer off my  dashboard of clients. Easy peasy the way it should be.  The cost is reasonable where I can easily absorb it onto my overhead as clients typically do not want to be charged for remote access.
> 
> **Desvantagens**: I have not run into any problems with this. At one point I was having some difficulty setting up dual remote status for me and the bookkeeper to access the client computer, but tech walked me through it and we were able to do future setup easily once we understood it. I think we may have been overcomplicating it.
> 
> I was using logmein.com prior to switching to Dualmon. Logmein went public and the cost skyrocketed enough where I could just not absorb the cost. Dualmon has been consistent in pricing and service. There is no reason to look elsewhere when it works and not at a heart stabbing cost.

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### "works great, very affordable" — 5.0/5

> **Michael** | *8 de janeiro de 2026* | Rede de computadores | Recommendation rating: 10.0/10
> 
> **Vantagens**: easy to use and very reliable  and much more affordable than most competitors. I cant recall ever having a problem with it,  just login and connect to your system. has just about every feature you would need, i highly recommend dualmon
> 
> **Desvantagens**: I really cant think of any negatives for the product as i already said it just works as expected, and i cant think af any downtime ever, so its also very reliable

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### "Recommended" — 3.0/5

> **Cristian** | *3 de agosto de 2020* | Engenharia civil | Recommendation rating: 4.0/10
> 
> **Vantagens**: It's easy to use and to implement, it has multiple users and it is very reasonably priced.
> 
> **Desvantagens**: It is slow compared to other similar software
> 
> Decent experience, should improve speed

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### "Strong Value for IT Teams" — 5.0/5

> **John** | *26 de dezembro de 2025* | Transporte rodoviário e ferroviário | Recommendation rating: 10.0/10
> 
> **Vantagens**: We’ve been using Dualmon for over a year now, and it has consistently impressed. The platform is noticeably easier to use than other remote‑access solutions we’ve worked with in the past, with a clean interface and straightforward setup that makes daily use effortless. On top of that, Dualmon is very competitive in pricing, offering strong value without sacrificing reliability or features. It’s been a solid, dependable tool for workflows, and we're glad we made the switch
> 
> **Desvantagens**: One area that could be improved is the clarity of the toggles at the top of the viewer. They work well once you understand them, but clearer labeling or more intuitive icons would make the interface even easier for new users.
> 
> I also really appreciated how easy it was to add members of my team for remote access. The process is straightforward and saves a lot of time compared to other tools I’ve used, making team collaboration much simpler.

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