easyTithe

easyTithe

da easyTithe

Quem usa esse software?

More than 15,000 churches trust easyTithe with their online giving & church management software needs. easyTithe keeps it simple and helps churches grow through online giving & better communication.

Avaliações médias

166 avaliações
  • Geral 4/5
  • Praticidade 4.1/5
  • Atendimento ao cliente 3.9/5
  • Recursos 3.9/5
  • Relação qualidade/preço 4/5

Detalhes do produto

  • Preço inicial US$ 29,00/mês
  • Detalhes dos preços $0*, $29*, and $49*/Month Plans (processing & security fees apply)
  • Versão gratuita Sim
  • Teste Grátis Sim
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Webinars
    Documentos
  • Assistência Horário comercial
    Online

Dados sobre o fornecedor

  • easyTithe
  • http://www.easytithe.com/
  • Fundada em 2004

Sobre o easyTithe

easyTithe offers both online giving solutions and church management software that can make all the difference in how your church communicates, works together, and gives all while reaching the community more effectively. easyTithe helps minimize the fees, so you can maximize your ministry!

easyTithe now brings you MinistryOne as its newest add-on that equips you with a fully customizable church app boasting powerful features. The future of church engagement is here!

Recursos do easyTithe

  • Administração de pequenos grupos
  • Contabilidade incorporada
  • Controle de chegada de crianças
  • Controle de comparecimento
  • Diretório de associados
  • Doações online
  • Gestão de compromissos
  • Gestão de eventos
  • Gestão de voluntariado
  • Gestão de várias plantas
  • Integração da contabilidade
  • Portal do associado
  • Doações online
  • Doações por celular
  • Doações recorrentes
  • Gestão de campanhas
  • Gestão de compromissos
  • Gestão de doadores
  • Gestão de doações de funcionários
  • Gestão de eventos
  • Gestão de recibos
  • Processamento de pagamentos
  • Rastreamento de donações

As avaliações mais úteis do easyTithe

easyTithe...a GREAT product!

Avaliado em 21/08/2018
Alan M.
Office/Finance Manager
Instituições religiosas, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Our church members LOVE the convenience of online and text giving! Have never heard anything negative from them about the service. On a personal level...I love the product and the personalized customer service! Thank you for providing a GREAT product and an incredible customer service experience!!!

Vantagens: Love how easy it was to set up and implement. When we started, we began from scratch. The folks at easyTithe helped us establish a merchant account and walked us through the process from start to finish! After having used the service for several years, I can honestly say that easyTithe provides EXCELLENT customer service. From the initial setup, to assistance with questions on usage, to helping with specific transactions...easyTithe has always been top notch!

Desvantagens: Wish it was possible to designate to multiple funds thru text giving...in the same text message. Also, would be nice to allow ACH transactions via text giving.

Resposta dos fornecedores

por easyTithe em 26/09/2018

Hi Alan! Thank you for your feedback! The functionality on your wish list has been on ours as well, and we're very near completion in rolling out these exciting updates! Soon, you'll be able to give to multiple funds through text giving, as well as give through text by ACH. We're in process of putting the finishing touches on this functionality, and will be sharing more details with customers as they become available. If you have any questions in the meantime, you can reach out to our support team at [email protected] and we'll be happy to help!

Quality Online Giving System for the Price

Avaliado em 21/08/2019
Kirk V.
Administrator
Gestão de organizações sem fins lucrativos, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
4/5
Atendimento ao cliente
4/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Again, functionality and versatile features are excellent as well as user interface experience. But the back side of administrating the batch reports is a hit or miss. It would be home run if EasyTithe was able to partner with Aplos cloud accounting software so my monthly reconciliations would be better streamlined.

Vantagens: multiple features for administrator accounting and reconciliation, ease of use, customer services (most of the time). read below.

Desvantagens: Many of the issues I had prior to the system and user interface upgrade have been resolved.
But one thing that has been a recurring issue has been the quality of batch deposit reports over the years. The changes in third-party provider has been frustrating in regards in reconciling donor contributions with the correct fund from the batch deposits posted on the bank side to the batch deposits recorded online. It has improves since, but I would not be surprise if this issue comes up again. I hope I am mistaken and that the quality is moving upward.
Also, I am still waiting for EasyTithe to resolve my request to turn off the "Convenience Fee" break-out feature shown on the batch report detail which separates the actual donor amount given and the convenience payout on top of the true contribution. It has been over two weeks now and still waiting word to reverse this function do I can close out the month of July.

easyTithe...brings "easy" to online giving!

Avaliado em 25/07/2019
Alan M.
Office Manager
Instituições religiosas, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: I really like how simple easyTithe is to use. Set up was a snap, and when I had a question, customer service provided the answer I needed in a fast and efficient manner. Our donors also really like using easyTithe for their online giving. From start to finish, they are up and running and very satisfied and confident in the safety and security of their donation.

Desvantagens: We implemented easyTithe approximately 5 years ago, and through the years the only negative I can say is I wish we had implemented sooner. easyTithe has given us a channel of giving that we didn't have before.

Good until the last year

Avaliado em 06/04/2018
Willis G.
Senior Pastor
Usou o software para: Mais de dois anos
Fonte da avaliação 
1/5
Geral
2/5
Praticidade
1/5
Recursos e funcionalidades
1/5
Atendimento ao cliente
2/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: Ease of use on church app online and text give and at one time the customer service

Desvantagens: Their customer support is really, really, really bad over the past several of months it is the worst I have dealt with you open tickets and it takes over a month with no response and when they do respond they just close the ticket without completing the request. I have had major problem after major problem from deductions from wrong accounts, not depositing correct amounts, depositing donations to accounts that are not ours, not reflecting donors contributions and a list of other issue. I have spoken with customer reps they have passed me up to a manager they said would help to expedite. there was several occasions were I waited on hold for over 3 hours, finally I reached someone. We are currently shopping for over providers

Resposta dos fornecedores

por easyTithe em 14/05/2018

Hi, Willis! Thank you so much for sharing this feedback. We're deeply sorry for your experience with easyTithe. You're absolutely right¿support wait times were completely unacceptable this last fall. We did experience some service interruptions that impacted many of our customers, including you. While we're saddened that you were impacted by the issues, those challenges helped us identify shortcomings in our service model we have since corrected. Some of these improvements included staffing plans to ensure there are more resources to support you during the busiest times of the year. We'd be grateful to hear more about your experience and will reach out directly!

Some good, some bad!

Avaliado em 21/08/2019
Chris P.
Accounts Payable/Receivable
Instituições religiosas, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4/5
Praticidade
4/5
Recursos e funcionalidades
4/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Easy Tithe was so steady for years and then they started going through changes probably the past couple of years and it has been pretty rocky. I thought about leaving a few times. But they assured me that changes were coming that would improve the experience, and it did get a lot better I guess about a year ago or so. I feel that they need to be consistent though and just stay with it. Stop changing things like they are trying to reinvent the wheel. With that being said it is hard to find a better one. We do use another software as well and they are good too but Easy Tithe does allow me as admin. to get in there and really see what is going on when a donor needs help. I do like that a lot, and there support has greatly improved.

Vantagens: It is easy to use and I get my daily batches emailed to me.

Desvantagens: They keep changing the website. Sometimes I go to print a batch and when I click print then its not there.
The thing I really hate is that when I try to print a report from last month by person or do a date search by last name for the previous month, neither one prints up completely. There is usually a missing name or info going from one page to the other. Especially with the last name for the previous month search. I have let them know about this and it doesn't look like they have done anything about it. It's probably been going on for at least a few months but probably longer.

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