17 anos ajudando empresas
a escolher o melhor software
easyTithe
Conheça easyTithe
O easyTithe oferece soluções de doações online e software de gestão de igrejas que pode fazer toda a diferença na maneira como a igreja se comunica, trabalha e retribui enquanto alcança a comunidade de maneira mais eficaz. O easyTithe ajuda a minimizar as taxas para que você possa maximizar o ministério!
Agora o easyTithe apresenta o MinistryOne como o mais novo complemento, oferecendo um aplicativo para igrejas totalmente personalizável e com recursos poderosos. O futuro do relacionamento com a igreja está aqui!
Quem usa easyTithe?
Mais de 15 mil igrejas confiam no easyTithe para as doações online e as necessidades de software de gestão de igrejas. O easyTithe mantém a simplicidade e ajuda as igrejas a crescer por meio de doações online e comunicações aprimoradas.
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Avaliações do easyTithe
Great uses for churches who have a lot of young people
Vantagens:
In this age everyone is mobile and do not write checks a lot. This is the right tool for your younger people who on text constantly. This is easy to set up a profile and add cc and it is very secure.
Desvantagens:
I do not see any issues with easy tithe, we had a small issue and the customer support even though the staff is VERY VERY NICE, the hold time takes forever. I think they was addressing the issue, but that is the only con.
easyTithe...brings "easy" to online giving!
Vantagens:
I really like how simple easyTithe is to use. Set up was a snap, and when I had a question, customer service provided the answer I needed in a fast and efficient manner. Our donors also really like using easyTithe for their online giving. From start to finish, they are up and running and very satisfied and confident in the safety and security of their donation.
Desvantagens:
We implemented easyTithe approximately 5 years ago, and through the years the only negative I can say is I wish we had implemented sooner. easyTithe has given us a channel of giving that we didn't have before.
Good until the last year
Vantagens:
Ease of use on church app online and text give and at one time the customer service
Desvantagens:
Their customer support is really, really, really bad over the past several of months it is the worst I have dealt with you open tickets and it takes over a month with no response and when they do respond they just close the ticket without completing the request. I have had major problem after major problem from deductions from wrong accounts, not depositing correct amounts, depositing donations to accounts that are not ours, not reflecting donors contributions and a list of other issue. I have spoken with customer reps they have passed me up to a manager they said would help to expedite. there was several occasions were I waited on hold for over 3 hours, finally I reached someone. We are currently shopping for over providers
Resposta do Ministry Brands
há 6 anos
Hi, Willis! Thank you so much for sharing this feedback. We're deeply sorry for your experience with easyTithe. You're absolutely right¿support wait times were completely unacceptable this last fall. We did experience some service interruptions that impacted many of our customers, including you. While we're saddened that you were impacted by the issues, those challenges helped us identify shortcomings in our service model we have since corrected. Some of these improvements included staffing plans to ensure there are more resources to support you during the busiest times of the year. We'd be grateful to hear more about your experience and will reach out directly!
Alternativas consideradas anteriormente:
What a huge blessing this is!
Comentários: The new generation wants to be able to give on line so that is now available to them at an affordable price for the church. The software is so user friendly and I like the ability to do my reports when needed. The apps are nice and the text giving is easy. The customer support has been absolutely fabulous to work with and have met all my needs.
Vantagens:
The ease and use of the software is great. Many options, great resources, great bundle for the price. The customer service was so easy and friendly. Our new generation prefers easy and on line which all of the software, apps and website are super easy.
Desvantagens:
While I love having the ability to create the forms the way I need them to be, I do not like to create them.
Quality Online Giving System for the Price
Comentários: Again, functionality and versatile features are excellent as well as user interface experience. But the back side of administrating the batch reports is a hit or miss. It would be home run if EasyTithe was able to partner with Aplos cloud accounting software so my monthly reconciliations would be better streamlined.
Vantagens:
multiple features for administrator accounting and reconciliation, ease of use, customer services (most of the time). read below.
Desvantagens:
Many of the issues I had prior to the system and user interface upgrade have been resolved. But one thing that has been a recurring issue has been the quality of batch deposit reports over the years. The changes in third-party provider has been frustrating in regards in reconciling donor contributions with the correct fund from the batch deposits posted on the bank side to the batch deposits recorded online. It has improves since, but I would not be surprise if this issue comes up again. I hope I am mistaken and that the quality is moving upward. Also, I am still waiting for EasyTithe to resolve my request to turn off the "Convenience Fee" break-out feature shown on the batch report detail which separates the actual donor amount given and the convenience payout on top of the true contribution. It has been over two weeks now and still waiting word to reverse this function do I can close out the month of July.
