--- description: Tudo sobre Mews: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mews - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão Hoteleira](/directory/20031/hospitality-property-management/software) > [Mews](/software/145487/mews-commander) # Mews Canonical: https://www.capterra.com.br/software/145487/mews-commander Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/145487/mews-commander?page=2) > Uma plataforma na nuvem de vanguarda para hotéis que querem inovar as experiências dos hóspedes e automatizar os procedimentos de back-office. > > Conclusão: 59 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Mews? A flexibilidade da plataforma permite que o Mews atenda a propriedades de todos os tamanhos, que vão desde hotéis boutique, apart-hotéis e acomodações com café da manhã até grupos hoteleiros globais e redes de albergues. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 59 Avaliações | | Praticidade | 4.7/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Mews - **Fundada**: 2012 ## Contexto comercial - **Preço inicial**: US$ 100,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, espanhol, francês, holandês, inglês - **Países disponíveis**: Alemanha, Austrália, Bélgica, Canadá, Dinamarca, Eslováquia, Espanha, Estados Unidos, Finlândia, França, Grécia, Guernsey, Hong Kong, RAE da China, Hungria, Irlanda, Itália, Japão, Letônia, Luxemburgo, Malta e mais 13 ## Recursos - Automação de marketing - CRM - Gestão da experiência do hóspede - Gestão da manutenção - Gestão de calendários - Gestão de funcionários - Gestão de reservas - Integração de GDS/OTA - Ponto de vendas (PDV) - Processamento de pagamentos - Relatórios e análise de dados - Reservas online - Suporte do cliente ## Integrações (59 no total) - 4SUITES - Adyen - Akia - Amadeus - Asksuite - Atomize - Book4Time - Bookboost - Booking - Cendyn CRM - Customer Alliance - D-EDGE - Dailypoint - Duve - EasyWay ... e mais 44 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software) ## Categorias relacionadas - [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software) - [Sistemas de Reservas](https://www.capterra.com.br/directory/20032/reservations/software) ## Alternativas 1. [Guesty](https://www.capterra.com.br/software/159377/guesty) — 4.4/5 (466 reviews) 2. [Hostaway](https://www.capterra.com.br/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [eZee Absolute](https://www.capterra.com.br/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 4. [Breezeway](https://www.capterra.com.br/software/186514/breezeway) — 4.6/5 (195 reviews) 5. [Lodgify](https://www.capterra.com.br/software/131924/lodgify) — 4.5/5 (1283 reviews) ## Avaliações ### "Great PMS for large Hotel/Hostel" — 5.0/5 > **Stephen** | *28 de fevereiro de 2024* | Hotelaria | Taxa de recomendação: 9.0/10 > > **Vantagens**: - Flexibility of product - Large number of integrations - Continuous development to improve the product. > > **Desvantagens**: - Support emails aren't clearly handled, they need a dedicated support portal to follow tickets. Right now following up on old tickets means searching old emails as each response from Mews creates a new email chain without any context. > > Great PMS in general, always advise Mews as a top product (though it comes with the price tag). For large hostels, chains or large hotels, I believe this is the most future proof PMS for the time being. ----- ### "Mews, a modern and intuitive PMS" — 5.0/5 > **Craig** | *23 de abril de 2025* | Hotelaria | Taxa de recomendação: 9.0/10 > > **Vantagens**: Intuitive interface, web based, feature rich > > **Desvantagens**: Lack of finance system integration, subscription payment should not be set aside revenue collected. ----- ### "Nice for Holiday-Hotels, Non-Working for Business-Hotels" — 2.0/5 > **Harald** | *15 de janeiro de 2025* | Hotelaria | Taxa de recomendação: 5.0/10 > > **Vantagens**: Patent solution is working fine, if you have no Business guests or Companies or Cost assumption declaration. For holiday-Hotels MEWS maybe work fine, for business hotels it's a nightmare. > > **Desvantagens**: No payment solutions für Business-partners, workflow extremely bad for business-partners. They are not able to enter their business addresses together with the booking. For this reason all Business-invoices has to be cancelled and manually new written. Sorry, that's only ugly. Nobody helps if you have problems. When starting with MEWS there isn't anybody you can ask. Workflow is very special and needs time to understand, very much time and faults happens in this time. > > MEWS is modern, has big goals, but they are far away from the reality. Mostly we have guest for business-reasons and from companies. Invoicing makes double work. Business guests can't pay with credit card, the check-in-terminal works great for private guests, for business-guests it's unusable ----- ### "A game changer" — 5.0/5 > **Jesper** | *4 de julho de 2024* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: Working mostly in the backend of the system it has been revolutionary for me, and the hotel, when we switched to Mews about 5 years ago, the number of integrations and how easily they connect is nothing like I've seen before. So do yourself a favor and switch from that legacy system of yours to Mews and the revenue streams will open. > > **Desvantagens**: Not much really but do mind now if you switch from a legacy system that you pay every 1-2 years to do an upgrade to get some new functions. With Mews you need to keep yourself and the staff alert on new functions and constantly evolve with the system to get the most out of it. In Mews updates come every week, some big some small. With great functionality comes great responsibility to use it. > > Mews constantly helps us to streamline our operations and get smarter about the way we work and find new revenue streams. We have since covid (we turned to Mews in sep 2019) been breaking new revenue records almost every month, this would not have been possible without Mews and all the integrations that comes along\! ----- ### "Hotel software" — 4.0/5 > **vicky** | *6 de junho de 2023* | Hotelaria | Taxa de recomendação: 6.0/10 > > **Vantagens**: if you want software to manage rooms and booking engine this is for you. we are a wedding venue so its not been quite as adaptable as we wanted it to be. > > **Desvantagens**: onboarding was very complicated and set up was all on the venue, we had a lot of pre paid deposits to move over from old system and this was manual > > very limited touch reservations - before we had to take payment for all of them manually. the guest communication emails are helpful ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/145487/mews-commander?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/145487/mews-commander) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dados estruturados