Quem usa esse software?

The flexibility of the platform allows Mews to cater to properties of all sizes ranging from boutique hotels, serviced apartments and bed and breakfasts to global hotel groups and hostel chains.

Avaliações médias

30 avaliações
  • Geral 4.9 / 5
  • Praticidade 5 / 5
  • Atendimento ao cliente 5 / 5
  • Recursos 4.9 / 5
  • Relação qualidade/preço 5 / 5

Detalhes do produto

  • Versão gratuita Não
  • Teste Grátis Sim
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Pessoalmente
    Ao vivo online
    Webinars
    Documentos
  • Assistência 24 horas por dia (representante ao vivo)
    Horário comercial
    Online

Dados sobre o fornecedor

  • Mews
  • http://mewssystems.com/en/
  • Fundada em 2012

Sobre o Mews

The most innovative cloud-based property management solution for hotels and hostels. Bring automation to manual tasks, payments, booking management, upselling, online check-in, housekeeping and accounting, allowing you to focus on creating great guest experiences. It's modern, intuitive design allows new users to quickly find their way around, whilst gaining access to all the tools and reports you need from your PMS.

Recursos do Mews

  • Aluguel de férias
  • Automação de marketing
  • CRM
  • Contabilidade incorporada
  • Estadia prolongada
  • Gestão da manutenção
  • Gestão de funcionários
  • Integração de GDS/OTA
  • Múltiplas propriedades
  • Ponto de vendas (PDV)
  • Programa de fidelidade
  • Propriedade única
  • Reservas online
  • Serviço de buffer

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As avaliações mais úteis do Mews

Perfection at its bets

Avaliado em 18/11/2016
Helena V.
General Manager
Hotelaria, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We started using the system 3 years ago and I could not be happier. It gives me a lot more freedom to run my hotel from where ever I am. All reports that I need are at my finger tips and accessible with my mobile should I need to do so. Its easy to use, has number of great functions and everything is just logical. With more and more interfaces being build it gets even better. Their customer service is always there to help and assist and the FAQ are just the best as it is done in the way of short videos and not just texts. Costs of the system are much lower than any other, as you do not pay any large installation costs or fixed monthly fees. You only pay as much as you use the system and how much the system help you - which is a fair way of pricing.

Vantagens: As a general Manager, I like that its easily accessible and I can use it to its full effect from my phone. Its easy to use so training my staff does not take too long as its very intuitive. With interfaces with my channel, review, rate manager etc it just means that I do not miss out on any reservations, do not sell at wrong rate or get as many reviews as possible.

Desvantagens: I like everything so its impossible for me to answer this.

Great PMS made of the guys's passion, which is growing everyday basis, with great & humanly support!

Avaliado em 03/09/2016
U S.
Reception
Hotelaria, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: First of all it's pity that we can't to talk face to face to you interested in Mews;)
If you ask us "experience", the first thing which comes to our mind is "people", we mean the Mews staff. Their passion for this industry, confidence in their product, patience for customers questions are the first experience we had with them.
Yes the system is GREAT, or we should put -EST (if there ever is anything better, we'd love to see).
But what made us finally decide to use Mews is those guys;)

Vantagens: The most? It's so hard to tell since all the features are so good. You can feel the philosophy, and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and so convenient as we use further.
Well, what we like the most about this system is that we can feel the presence of Mews staff behind the system;)

Desvantagens: Well, we thought for a while, but there is nothing we don't like about Mews.
The thing is whenever we have some sort of requests or want some features to be changed into certain ways, these guys are very open to customers' opinions. So these things don't come up to our mind as "cons".

Best PMS ever! Happy to have joined the Revolution!

Avaliado em 29/09/2017
Marius I.
Revenue Manager
Hotelaria, 13-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We got faster check-in time, it reduced the overall work in the reception.

Vantagens: The design and the funcionality. It's easy to use, everything it's where it should be. It can be integrated with various softwares. The reports Mews generates are amazing and the Rate Management is every revenue manager's dream.

Desvantagens: Lets say that some implamentations take a long time to be developed. Sometimes the system is lagging, but on verry few ocasions. I´m a verry happy client in general.

Reduced to the max

Avaliado em 13/06/2017
Michael B.
General Manager
Hotelaria, 51-200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Easy training, saving on payroll, speed and easy process.

Vantagens: Mews has completely changed our way to work. We can focus again on the most important thing in our hotel, which is our clients. The system is simple and only gives us what we need. The web based system gives us the access to any time. Check in online, Check in the lobby, in the room everywhere. As it is cloud based we can integrate anything with API's. The great surprise was, how easy the housekeeping team changed to the commander app and used it for the controlling of the rooms.

The best PMS and excellent support team

Avaliado em 19/04/2018
Avaliador Verificado
Socio Director
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço

Vantagens: Great cloud based PMS that allow me to connect at any time and from anywhere, even smartphone. Nice and clear user interface. It is very intuitive and very easy to get used to the system. The payment gateway is perfect and the team do not waste time anymore entering charges in the CC device. Also errors has decreased. 100% recommended!

Desvantagens: You need to get used working differently because it is not like other classic PMS's but once you get used to it is much easier and probably will never move back to classic PMS with old fashion look. It is not the cheapest PMS but it is not the most expensive either but it is worth to pay. The card gateway has a commission slightly higher than probably commission straight from the bank but again it makes work much easier so worth again to pay for it.

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