EZ Texting

Quem usa o EZ Texting?

Pequenas e médias empresas e franquias locais.

Conheça o EZ Texting

Desde 2004, a EZ Texting atende a mais de 160 mil clientes, estabelecendo o padrão de mensagens de texto de negócios nos EUA e no Canadá. Essa plataforma baseada na nuvem inclui mensagens de texto em massa, serviço de mensagem multimídia, relatórios de entrega, campanhas de lembretes, pesquisas de texto, palavras-chave, números para os quais pode-se enviar texto e texto para telefone fixo.

As soluções de mensagem da EZ Texting ajudam a fornecer um bom atendimento ao cliente, simplificar a comunicação, aumentar e cultivar leads e aprimorar os esforços de divulgação. Envie mensagens de forma mais inteligente com o EZ Texting.

EZ Texting - Informação

EZ Texting

https://www.eztexting.com

Fundada em 2004

EZ Texting - Preços

O EZ Texting possui uma versão gratuita e oferece versão de teste grátis. Versão paga do EZ Texting a partir de US$ 49,00/mês.

Preço inicial

US$ 49,00/mês

Versão gratuita

Sim

Teste Grátis

Sim

Implantação

Nuvem, SaaS, web

Formação

Ao vivo online

Webinars

Documentos

Assistência

Horário comercial

Online

Recursos do EZ Texting

Sistemas de SMS em Massa
Concurso por SMS
Cupons móveis
Códigos curtos
Enquetes/votações
Gerenciamento de contatos
MMS
Mensagens de texto em massa
Mensagens em dois sentidos
Mensagens programadas
Palavras-chave móveis
Personalização de mensagens
Relatórios e análise de dados
Atribuição de canais
Concurso por SMS
Cupons
Marketing baseado na localização
Marketing por e-mail
Mensagens de texto
Monitoramento da participação
Notificações por push
Segmentação contextual
Comunicação de duas vias
Gerenciamento de contatos
Modelos
Notificações em massa
Planejamento de cenários
Segmentação geográfica

EZ Texting - Avaliações

Exibindo 5 de 87 avaliações

Geral
4,3/5
Praticidade
4,4/5
Atendimento ao cliente
4/5
Recursos
4,2/5
Relação qualidade/preço
4/5
Augusto P.
Librero
Usou o software por: 1 a 5 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 20/03/2018

"Message tool for improve your business"

Vantagens: This tool is amazing, I never thought that message tool nowadays it could be so useful, you can improve your business sending and be receiving text of a specific topic, you are able to reach more people because this technology is more friendly than use a social network, and you can save money with their plans, because you can send thousands of sms with only one pay.

Desvantagens: It is a little expensive because they do not have an annual subscription, you have to pay your plan monthly, and that can be a lot of money if you manage a small business.

Resposta dos fornecedores

por EZ Texting em 21/03/2018

Thank you for taking the time to review EZ Texting! We take these reviews very seriously and we appreciate the feedback. We are so happy to hear that you have found us useful for your small business! In response to your cons, we actually do offer annual plans and pricing. Please give us a call at 800-753-5732 and our team will help find the right annual plan for you!

  • Fonte da avaliação 
  • Avaliado em 20/03/2018
Julie M.
Program Support Clerk
Administração pública, 2-10 funcionários
Usou o software por: 1 a 5 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 13/12/2019

"So easy and useful"

Comentários: I use the service to send out surveys and it has really increased the response rate from when I was just sending the survey by e-mail.

Vantagens: I like that the set up was so fast and easy. I was able to use the service right away and with free credits to try it out before I had to purchase anything. It allowed me time to ensure the service was right for my needs and really see the benefits for the company before making a commitment to it.

Desvantagens: I think that the thing I like least is that when I send a text that is longer, it shows that it will be sent in two messages. I would like the message to be sent all in one especially when I am sending a link.

  • Fonte da avaliação 
  • Avaliado em 13/12/2019
Tiffany M.
Owner- Social Media Marketing
Gestão de organizações sem fins lucrativos, 13-50 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    3/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    2/5
  • Atendimento ao cliente
    3/5
  • Relação qualidade/preço
    2/5
  • Probabilidade de recomendação
    1/10
  • Fonte da avaliação 
  • Avaliado em 11/02/2019

"Beware: Your Unused Credits Expire!"

Comentários: Mass texting is a great business solution but I would be looking for another company to work with if it weren't basically impossible to do that without losing all of our following. Once you start with them, I don't see how you could ever switch to another company, so do your research. The other major con of EZ TEXT is that you can only run one company per account. So say for example, you own more than one restaurant and you need more than one account to sent out messages- you would have to have two separate accounts with this platform.

Vantagens: It's relatively easy to learn how to use and the customer service chat works very quickly.

Desvantagens: BEWARE: If you don't use your credits within 12 months they will expire (in other words: if you don't text the entire amount of times/numbers that you have paid for within 12 months you're outta luck-- or money rather). Our company only lost about $100 but I imagine it could be alot more, depending on how much you are planning to text. When I called to try and figure out where all of my missing credits were, they offered to add the equivalent of $25 back to my account. This is technology- there is no reason why they couldn't just give me back all that I paid for, that was unused, as a one time courtesy. I was on a default setting to keep adding credits to my account when I got to a certain number. Don't get me wrong, I should have read the fine print, but NOBODY wants to pay for something that they don't get to use. If I wanted to do that, I would join a gym.

Resposta dos fornecedores

por EZ Texting em 14/02/2019

Tiffany, sorry to hear about your credits expiring. We understand your frustration and invite you to reach out to our Account Management and Support Teams to discuss the specifics of our your account and help insure you're maximizing its most powerful tools too!

Also, we love having multiple businesses run from a single account. In fact, our most successful clients are small to medium size business owners that utilize a single account to communicate with their customers across multiple locations. We also offer a white label solution that allows our clients to create and assign as many accounts as needed.
Please know that we're here to help and available Monday through Friday, 9am to 8pm EST at (800)753-5732

  • Fonte da avaliação 
  • Avaliado em 11/02/2019
Allie T.
Director Of Employee Development
Automotivo, 51-200 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    Não avaliado
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 13/12/2019

"Easiest way to communicate with employees!"

Vantagens: Our employees like this texting system so much more than the traditional email communication! Makes announcements, events, surveys, etc so much easier.

Desvantagens: I do not have any complaints about this software!

  • Fonte da avaliação 
  • Avaliado em 13/12/2019
Karen M.
Administration
Gestão de organizações sem fins lucrativos, 13-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 19/12/2019

"The best we have found!"

Comentários: Overall, we like EZ Texting much better than other apps we have looked at recently and/or tried.

Vantagens: It’s great for most things we need for a texting application. We send out reminders for lunches and events and also invites for training classes we have. We add a key word and have it set up to auto reply back to texts we send out for training with links to being able to download the volunteer application ahead of training, etc. EZ Texting works great for these things and we use them often!!

Desvantagens: The thing I do not like is the difficulty to follow a conversation or to see when someone replies back to a text message for a training class. It can be done but it’s not very easy. Also, we have previously tried using another program for our departments since you can make (and see) small groups or teams. That program changed their structuring and we have been looking for something to replace it. EZ Texting does not have the same structure but we sure wish they did. We actually need a smaller package - we don’t use 1,000 texts a month so we overpay for what we actually need.

  • Fonte da avaliação 
  • Avaliado em 19/12/2019