Quem usa esse software?

Small-to-medium businesses and local franchises.

Avaliações médias

87 avaliações
  • Geral 4.3/5
  • Praticidade 4.4/5
  • Atendimento ao cliente 4/5
  • Recursos 4.2/5
  • Relação qualidade/preço 4/5

Detalhes do produto

  • Preço inicial US$ 49,00/mês
  • Detalhes dos preços 1,000 Messages 1 Keyword MMS enabled
  • Versão gratuita Sim
  • Teste Grátis Sim
  • Implantação Nuvem, SaaS, web
  • Formação Ao vivo online
    Webinars
    Documentos
  • Assistência Horário comercial
    Online

Dados sobre o fornecedor

  • EZ Texting
  • https://www.eztexting.com
  • Fundada em 2004

Sobre o EZ Texting

Since 2004, EZ Texting has served over 160K customers, setting the standard for business texting in the U.S. and Canada. Our top-rated cloud-based platform includes bulk texting, MMS, delivery reports, reminder campaigns, text polls, keywords, textable numbers, and text-to-landline capability.

EZ Textings messaging solutions help you provide better customer service, streamline communications, grow and nurture your leads, and improve your outreach efforts. Send smarter with EZ Texting.

Recursos do EZ Texting

  • Concurso por SMS
  • Cupons móveis
  • Códigos curtos
  • Enquetes/votações
  • Gerenciamento de contatos
  • MMS
  • Mensagens de texto em massa
  • Mensagens em dois sentidos
  • Mensagens programadas
  • Palavras-chave móveis
  • Personalização de mensagens
  • Relatórios e análise de dados
  • Atribuição de canais
  • Concurso por SMS
  • Cupons
  • Marketing baseado na localização
  • Marketing por e-mail
  • Mensagens de texto
  • Monitoramento da participação
  • Notificações por push
  • Segmentação contextual

As avaliações mais úteis do EZ Texting

Message tool for improve your business

Avaliado em 20/03/2018
Augusto P.
Librero
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
4/5
Atendimento ao cliente
4/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: This tool is amazing, I never thought that message tool nowadays it could be so useful, you can improve your business sending and be receiving text of a specific topic, you are able to reach more people because this technology is more friendly than use a social network, and you can save money with their plans, because you can send thousands of sms with only one pay.

Desvantagens: It is a little expensive because they do not have an annual subscription, you have to pay your plan monthly, and that can be a lot of money if you manage a small business.

Resposta dos fornecedores

por EZ Texting em 21/03/2018

Thank you for taking the time to review EZ Texting! We take these reviews very seriously and we appreciate the feedback. We are so happy to hear that you have found us useful for your small business! In response to your cons, we actually do offer annual plans and pricing. Please give us a call at 800-753-5732 and our team will help find the right annual plan for you!

The best we have found!

Avaliado em 19/12/2019
Karen M.
Administration
Gestão de organizações sem fins lucrativos, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4/5
Praticidade
4/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
4/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Overall, we like EZ Texting much better than other apps we have looked at recently and/or tried.

Vantagens: It’s great for most things we need for a texting application. We send out reminders for lunches and events and also invites for training classes we have. We add a key word and have it set up to auto reply back to texts we send out for training with links to being able to download the volunteer application ahead of training, etc. EZ Texting works great for these things and we use them often!!

Desvantagens: The thing I do not like is the difficulty to follow a conversation or to see when someone replies back to a text message for a training class. It can be done but it’s not very easy. Also, we have previously tried using another program for our departments since you can make (and see) small groups or teams. That program changed their structuring and we have been looking for something to replace it. EZ Texting does not have the same structure but we sure wish they did. We actually need a smaller package - we don’t use 1,000 texts a month so we overpay for what we actually need.

The Easiest Way to Communicate

Avaliado em 13/12/2019
Suanna W.
Marketing Communication Manager
Bens de consumo, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4/5
Praticidade
5/5
Recursos e funcionalidades
Atendimento ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: I have used this software before at my previous job, and when the opportunity came up at my current employer to use a text service for our marketing efforts EZTexting was my first choice. This software is extremely intuitive; you are able to communicate with thousands of people as personally and as you would one to one with your closest friends on your cell phone.

Desvantagens: I honestly don't have anything negative to say about EZTexting - I love the service!

Beware: Your Unused Credits Expire!

Avaliado em 11/02/2019
Tiffany M.
Owner- Social Media Marketing
Gestão de organizações sem fins lucrativos, 13-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
3/5
Geral
3/5
Praticidade
2/5
Recursos e funcionalidades
3/5
Atendimento ao cliente
2/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Mass texting is a great business solution but I would be looking for another company to work with if it weren't basically impossible to do that without losing all of our following. Once you start with them, I don't see how you could ever switch to another company, so do your research. The other major con of EZ TEXT is that you can only run one company per account. So say for example, you own more than one restaurant and you need more than one account to sent out messages- you would have to have two separate accounts with this platform.

Vantagens: It's relatively easy to learn how to use and the customer service chat works very quickly.

Desvantagens: BEWARE: If you don't use your credits within 12 months they will expire (in other words: if you don't text the entire amount of times/numbers that you have paid for within 12 months you're outta luck-- or money rather). Our company only lost about $100 but I imagine it could be alot more, depending on how much you are planning to text. When I called to try and figure out where all of my missing credits were, they offered to add the equivalent of $25 back to my account. This is technology- there is no reason why they couldn't just give me back all that I paid for, that was unused, as a one time courtesy. I was on a default setting to keep adding credits to my account when I got to a certain number. Don't get me wrong, I should have read the fine print, but NOBODY wants to pay for something that they don't get to use. If I wanted to do that, I would join a gym.

Resposta dos fornecedores

por EZ Texting em 14/02/2019

Tiffany, sorry to hear about your credits expiring. We understand your frustration and invite you to reach out to our Account Management and Support Teams to discuss the specifics of our your account and help insure you're maximizing its most powerful tools too!

Also, we love having multiple businesses run from a single account. In fact, our most successful clients are small to medium size business owners that utilize a single account to communicate with their customers across multiple locations. We also offer a white label solution that allows our clients to create and assign as many accounts as needed.
Please know that we're here to help and available Monday through Friday, 9am to 8pm EST at (800)753-5732

A solid texting platform

Avaliado em 18/12/2019
Vijay S.
Student
Software, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We were a group of students conducting a field study, and needed to reach out to our study participants on a daily basis through texts. We tried another leading platform that did not work. EZ Texting worked flawlessly from the start, and honestly saved our project.

Vantagens: The most important thing is that it works. We were a group of students conducting a field study, and needed to reach out to our study participants on a daily basis through texts. We tried another leading platform that did not work. EZ Texting worked flawlessly from the start, and honestly saved our project.

Desvantagens: Some options took a little while to figure out.

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