15 anos ajudando empresas brasileiras
a escolherem o melhor software
Conheça Jolt
O Jolt é um software baseado em aplicativo usado para gerenciar as operações diárias de marcas como Chick-fil-A, LEGOLAND e Regal Cinemas. Um dos líderes globais em gestão de tarefas, o Jolt fornece comentários em tempo real de cada local para gerentes e proprietários. A suíte completa inclui uma biblioteca de treinamento, assistente de agendamento com recurso de arrastar e soltar, notificações por e-mail e mensagem de texto, relógio de ponto com detecção facial e muito mais.
Quem usa Jolt?
O Jolt foi desenvolvido para ajudar empresas que empregam funcionários sem postos de trabalho fixos. Isso inclui funcionários de restaurantes, parques temáticos, zoológicos e aquários, lava-jatos, consultórios odontológicos e médicos, entre outros.
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Avaliações do Jolt
Boost your business performance with Jolt!
Comentários: Jolt is a great and makes works simpler, easier and faster
Vantagens:
I find the option of using Jolt as a centralized platform for communicating and collaborating with employees, reducing the need for phone calls, emails, or in-person meetings very beneficial
Desvantagens:
I found the learning curve a quite steep in the initial stages and the initial cost of investment is a bit on the higher side
Resposta do Jolt
há 8 meses
Hi Agnes, thank you for your honest review of Jolt. We appreciate your feedback and understand your concerns about the initial learning curve and cost of investment. We strive to provide exceptional customer service and offer various resources to help make the transition to Jolt as smooth as possible. Our team is always available to assist with any questions or concerns you may have. We're thrilled to hear that you find Jolt beneficial for your business and hope you continue to enjoy its features. Thank you for choosing Jolt as your centralized platform for communication and collaboration with employees.
Supercharged Performance with Jolt
Comentários: Overall, I'm very pleased with my experience with Jolt. It has greatly improved my workflow and I wouldn't hesitate to recommend it to others.
Vantagens:
Jolt has been a great addition to my workflow. It's incredibly fast, reliable, and easy to use. The intuitive user interface helps me get things done quickly and efficiently. The customer service is also top-notch, and they're always quick to respond to my questions or concerns.
Desvantagens:
The only downside I've found with Jolt is that the pricing can be a bit steep for some users. There are also some features that I wish were included but are not.
Resposta do Jolt
há 10 meses
Thank you for your review, Angelo. We're so glad to hear that Jolt has been a great addition to your workflow. We appreciate your feedback, and we'll be sure to take that into consideration for future updates. We're happy to hear that you appreciate our fast, reliable performance and customer service. We'll continue to strive to provide the best products and services possible to our customers.
Jolt is AMAZING
Vantagens:
Jolt is super customizable and easy to use! I use it for our hourly inspections, daily and weekly cleaning tasks, damage claims, repair requests, preventative maintenance, recurring team surveys, and for tracking lost and found items. If you are managing a team in a task heavy environment, Jolt is a must have! If you have suspicions that a certain task is getting pencil whipped, you can change the task type to a photo or to scan a QR code so the employee has to show proof they actually did it - amazing! They are also constantly working to add new features and improve current ones.
Desvantagens:
Because it is so customizable, there is a significant amount of setup required. They do have a great support staff who works closely with you to teach you what you need to know and get your most important lists built out. We've been working with Jared and he is amazing! Even months after purchasing, I can schedule time on his calendar and he will answer any questions and help me find a solution!
Resposta do Jolt
há 2 meses
Hi Dan, thank you for your review. We're thrilled to hear that you find Jolt amazing and that it has been instrumental in managing your team and their tasks. It's great to know that your team is finding Jolt valuable for a such a wide range tasks. We designed Jolt to be highly customizable and user-friendly, so it's fantastic to hear that it meets your needs in a task-heavy environment. We're glad to hear that our Customer Success team has been working closely with you to guide you through the setup process and teach you everything you need to know. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure you have the best experience with Jolt. We truly appreciate your feedback and are constantly working to add new features and improve the existing ones. Your satisfaction is our top priority, and we want to continue providing you with an exceptional experience. Thank you for choosing Jolt!
Ineffective product and poor business practices
Comentários: Overall incredibly dissatisfied with the product, service, and especially business practices. We realized after several months of trying to get our staff to adopt the software that it wasn't going to happen so we inquired about terminating the agreement and monthly payments. We had not been using the software for some time and hoped that Jolt would let us out as a professional gesture. I acknowledge that it was in their contract that we were committed for another 9 months but I have never been in a situation where a company locked me into an agreement when I was completely dissatisfied, was not using the product and couldn't resolve the issues. It just was not a good fit for us. Jolt refused to terminate the agreement and proceeded to bill us our monthly fee for almost an entire year of us not using the product at all. I would never do that to a dissatisfied customer but Jolt has no problem so be careful when signing and either try to go month to month or be darn sure it is the solution for you. There is no way out.
Vantagens:
The promises sounded good. Results did not materialize.
Desvantagens:
Poor adoption from staff, little to no assistance from jolt on that. Thermometers never worked correctly resulting in bad or no readings. When we tried to send back we were outside the warranty period of only a few months so were stuck with them. Ended up as trash. Always difficult to get in touch with customer service.
Resposta do Jolt
há 9 meses
We apologize for the inconvenience that you have experienced with Jolt. We strive to ensure that our customers are happy with our products and services and we would like to make this right. We are sorry to hear that you have had difficulties getting your staff to adopt the software. We encourage you to continue reaching out to our Customer Success team and let us know how we can improve this situation. We value your business and we would love the opportunity to serve you better.
[sensitive content hidden] from Jolt deserves praise!!!
Vantagens:
Jolt overall is a great product. The labelling system is easy to setup and quick to use. The information library is clever, it downloads files locally, so users can access them quickly and conveniently without needing to wait. The list functions are great as well. But the highlight has to be their onboarding team. Mainly [sensitive content hidden], who is our customer success contact. He answers EXTREMELY quickly, is patient, knowledgeable, and very efficient. Anytime we hit a wall or need help, he is quickly available, very meticulous and to be honest without him, we might have given up on Jolt.
Desvantagens:
The overall initial lift that Jolt requires before reaching the usable state is high. There are some UI features that don't yet exist within Jolt that they are working on that would make the experience simpler. Although these are small things that will eventually be solved for. They have a great feedback function that alerts the DEV team to what things can be improved.
Resposta do Jolt
há 3 meses
Hi Johnny, thank you for your review. We greatly appreciate your feedback and are thrilled to hear that you find Jolt to be a great product overall. We're especially glad that you find our labelling system easy to setup and use, and that the information library is convenient for accessing files quickly without any waiting time. Our list functions are designed to enhance your experience, and we're glad you find them great as well. We're also delighted to hear that our onboarding team have been extremely helpful and efficient in assisting you. We pride ourselves on providing excellent customer support. We value your business and would like to assure you that we are committed to providing you with the best experience possible. We truly appreciate your support and loyalty to Jolt. Should you have any further questions or need any assistance, please do not hesitate to reach out to us. We look forward to continuing to serve you and meeting all your needs.
