--- description: Tudo sobre RepairDesk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RepairDesk - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Reparação de Computadores](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk) # RepairDesk Canonical: https://www.capterra.com.br/software/146659/repairdesk Página: 1 / 11\ Próximo: [Próxima página](https://www.capterra.com.br/software/146659/repairdesk?page=2) > Software tudo-em-um de gestão de lojas de conserto, com emissão de tíquete, estoque, CRM, faturamento, geração de relatórios, pagamentos e muito mais. > > Conclusão: 244 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o RepairDesk? Assistências técnicas de celulares Assistências técnicas de computadores Lojas de conserto de relógios e joias Assistências de aparelhos eletrônicos Lojas de conserto de instrumentos musicais Oficinas de veículos Oficinas de motores pequenos Oficinas de reparos gerais ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 244 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.8/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais | | Recursos | 4.7/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: RepairDesk - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: US$ 99,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, holandês, inglês, italiano, japonês, polonês, português, árabe - **Países disponíveis**: Alemanha, Angola, Argentina, Argélia, Austrália, Benin, Botsuana, Brasil, Burquina Faso, Burundi, Cabo Verde, Camarões, Canadá, Chade, Chile, China, Colômbia, Comores, Congo - Kinshasa, Coreia do Sul e mais 58 ## Recursos - Automação de marketing - Barcode/Ticket Scanning - CRM - Cobrança e faturamento - Controle de horas e despesas - Controle de reparações - Cálculos de impostos - Estimativas - Faturas personalizáveis - Gerenciamento de pedidos de compra - Gestão de códigos de barra/etiquetas - Gestão de descontos - Gestão de detentos - Gestão de estoques - Gestão de fornecedores - Gestão de funcionários - Gestão de preços - Gestão de trabalhos - Gestão de vales-presente - Lembretes - Múltiplas moedas - Pagamentos eletrônicos - Pagamentos móveis - Ponto de vendas (PDV) - Processamento de faturas - Processamento de pagamentos - Programa de fidelidade - Relatórios de vendas - Relatórios e estatística - Sales Order Management - Third-Party Integrations - Tíquetes de reparação - Várias localizações - Várias lojas ## Integrações (19 no total) - Clickatell - Google Calendar - M360 - Mailchimp - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro ... e mais 4 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Reparação de Computadores](https://www.capterra.com.br/directory/30903/computer-repair-shop/software) ## Categorias relacionadas - [Software de Reparação de Computadores](https://www.capterra.com.br/directory/30903/computer-repair-shop/software) - [Software de Faturação](https://www.capterra.com.br/directory/30015/billing-and-invoicing/software) - [Software de PDV para Varejo](https://www.capterra.com.br/directory/31656/retail-pos-system/software) - [Sistemas de Contabilidade](https://www.capterra.com.br/directory/1/accounting/software) - [Sistemas para Joalheria](https://www.capterra.com.br/directory/10061/jewelry-store-management/software) ## Alternativas 1. [RepairShopr](https://www.capterra.com.br/software/133945/repairshopr) — 4.4/5 (128 reviews) 2. [Repair Spots](https://www.capterra.com.br/software/174055/repair-spots) — 5.0/5 (5 reviews) 3. [CellStore](https://www.capterra.com.br/software/157041/cellstore-software) — 4.6/5 (31 reviews) 4. [Orderry](https://www.capterra.com.br/software/151174/orderry) — 4.7/5 (36 reviews) 5. [RO App](https://www.capterra.com.br/software/1046385/remonline) — 4.5/5 (11 reviews) ## Avaliações ### "Review from New Zealand" — 4.0/5 > **Nephi** | *7 de agosto de 2018* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: POS with a good booking in system for repairs. Flexible with ability to personalise many departments of the software. > > **Desvantagens**: Speed can be slow, not the best for busy periods. We have fibre. > > It was great, with personal communication from the owner. Help is fast when needed. Chose it over competitors due to features and developments taken from our suggestions. Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy\! Good facebook group for clients too. Sharing of useful and humorous information. ----- ### "RepairDesk - Great Software for Organizing and Tracking Your Repairs" — 5.0/5 > **Cathy** | *14 de novembro de 2024* | Petróleo e energia | Taxa de recomendação: 10.0/10 > > **Vantagens**: I was in search of software that would help to keep our repairs organized from the time that they arrived to our facility until the time that we shipped them out. RepairDesk has provided this through the many useful features that the program offers. I like being able to create unique ticket numbers to identify and track my repairs in a way that makes sense and flows with our business. The ticket labels are easy to print and contain all of the pertinent information needed to identify the repair at a quick glance. I like the fact that I can add my own custom fields that apply to our repairs and that these custom fields are searchable within RepairDesk for quick identification of the repair. I like being able to add the parts that we use in the repair process to an inventory database so that we can easily track how many units we have on hand and know when we need to order more. Creating POs for the purchase of these parts is also a useful feature. I like being able to upload pre and post repair photos. The photos are easy to upload and are of very high quality and make for great documentation. > > **Desvantagens**: I don't have anything that I'd like to highlight here. All of my concerns have been or are being addressed. I understand that each business is unique and has it own requests. RepairDesk has a great foundation and the team has been outstanding at accommodating my requests for features that are not yet present that would work well in our business. > > Fantastic\! I have worked with \[sensitive content hidden\] and all have been extremely professional and great to work with. I have had several requests that they have accommodated, such as adding the custom fields that they helped me to create to my ticket labels, adding the ability to enter a long description in my quotations, and adding net 75 payment terms to my invoices. They have taken all of my requests into consideration and have gone above and beyond to meet them. They are also accommodating with my schedule and coordinating meeting times that work well. They are quick to respond to email communication too. An all around great team to work with\! ----- ### "FiXCO Review" — 3.0/5 > **Mitch** | *17 de agosto de 2024* | Varejistas | Taxa de recomendação: 6.0/10 > > **Vantagens**: The customer service I have received from \[sensitive content hidden\] over the last couple years has been impeccable. I have a long history in other business' also dealing with vendors and customer service. \[sensitive content hidden\]'s customer service skills are a rare gem. RepairDesk is extremely lucky to have her. > > **Desvantagens**: There's too much confusion with RepairDesk. There are so many things going on with RepairDesk it can be overwhelming. I would like to see RepairDesk simplifed and streamlined. I don't know what that looks like though. The MobileSentrix integration changes over the last year or so have been very frustrating. Photos no longer load etc. I understand the integration changed, but I miss the old way. > > I like it, but I don't love it. I would like to love it. As they say, love it or maybe leave it. ----- ### "Teknikporten" — 5.0/5 > **alireza** | *8 de novembro de 2024* | Hardware | Taxa de recomendação: 10.0/10 > > **Vantagens**: RepairDesk truly stands out as a complete solution for our business\! It covers all our needs for daily operations and management, seamlessly supporting both our day-to-day tasks and long-term growth. The platform's comprehensive features make everything—from inventory management to customer tracking—remarkably smooth, saving us valuable time and effort. With RepairDesk, we feel empowered to focus more on growing our business while knowing our operations are in good hands. Highly recommended for anyone looking to streamline their repair business\! > > **Desvantagens**: While RepairDesk has been fantastic overall, one area for potential improvement is the check-in and ticket creation process. During particularly busy hours, this can sometimes create a slight bottleneck for walk-in or drop-in customers. That said, with good customer management skills, it’s usually manageable, and certainly not a dealbreaker. The platform’s many benefits far outweigh this minor inconvenience, and we’re confident that RepairDesk will continue to improve with future updates. Overall, we're very happy with it\! > > Overall, I had a great experience with onboarding—the process was smooth, thorough, and set us up for success right from the start. The support team has been outstanding as well; they’re always available, responsive, and ready to help whenever we have questions or need assistance. This level of customer care has made a real difference, and it’s clear that the RepairDesk team is dedicated to helping their clients succeed. Highly recommend for any repair business looking for a reliable and supportive partner\! ----- ### "Euro Mobiles and Laptops recommend repairdesk" — 5.0/5 > **aftab** | *2 de dezembro de 2024* | Eletrônicos | Taxa de recomendação: 10.0/10 > > **Vantagens**: Cannot find better software than this. Good thing there is a lot of integration and can be used on any device. > > **Desvantagens**: So far I do not see any cons. I am very happy with the software. > > \[sensitive content hidden\] Bhai and \[sensitive content hidden\] Bhai are very honest and hard working team at repairdesk and helped me alot in my first days set up and they are available even out of hours for me if I face any issue. I needed a few extra in the software and they made it available to us. They are like my family now. Thank you repairdesk. ----- Página: 1 / 11\ Próximo: [Próxima página](https://www.capterra.com.br/software/146659/repairdesk?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/146659/repairdesk) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados