--- description: Tudo sobre RepairDesk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RepairDesk - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Reparação de Computadores](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk) # RepairDesk Canonical: https://www.capterra.com.br/software/146659/repairdesk Página: 1 / 11\ Próximo: [Próxima página](https://www.capterra.com.br/software/146659/repairdesk?page=2) > Software tudo-em-um de gestão de lojas de conserto, com emissão de tíquete, estoque, CRM, faturamento, geração de relatórios, pagamentos e muito mais. > > Conclusão: 244 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o RepairDesk? Assistências técnicas de celulares Assistências técnicas de computadores Lojas de conserto de relógios e joias Assistências de aparelhos eletrônicos Lojas de conserto de instrumentos musicais Oficinas de veículos Oficinas de motores pequenos Oficinas de reparos gerais ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 244 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.8/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais | | Recursos | 4.7/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: RepairDesk - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: US$ 99,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, holandês, inglês, italiano, japonês, polonês, português, árabe - **Países disponíveis**: Alemanha, Angola, Argentina, Argélia, Austrália, Benin, Botsuana, Brasil, Burquina Faso, Burundi, Cabo Verde, Camarões, Canadá, Chade, Chile, China, Colômbia, Comores, Congo - Kinshasa, Coreia do Sul e mais 58 ## Recursos - Automação de marketing - Barcode/Ticket Scanning - CRM - Cobrança e faturamento - Controle de horas e despesas - Controle de reparações - Cálculos de impostos - Estimativas - Faturas personalizáveis - Gerenciamento de pedidos de compra - Gestão de códigos de barra/etiquetas - Gestão de descontos - Gestão de detentos - Gestão de estoques - Gestão de fornecedores - Gestão de funcionários - Gestão de preços - Gestão de trabalhos - Gestão de vales-presente - Lembretes - Pagamentos eletrônicos - Pagamentos móveis - Ponto de vendas (PDV) - Processamento de faturas - Processamento de pagamentos - Programa de fidelidade - Relatórios de vendas - Relatórios e estatística - Sales Order Management - Third-Party Integrations - Tíquetes de reparação - Várias localizações - Várias lojas ## Integrações (19 no total) - Clickatell - Google Calendar - M360 - Mailchimp - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro ... e mais 4 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Reparação de Computadores](https://www.capterra.com.br/directory/30903/computer-repair-shop/software) ## Categorias relacionadas - [Software de Reparação de Computadores](https://www.capterra.com.br/directory/30903/computer-repair-shop/software) - [Software de Faturação](https://www.capterra.com.br/directory/30015/billing-and-invoicing/software) - [Software de PDV para Varejo](https://www.capterra.com.br/directory/31656/retail-pos-system/software) - [Sistemas para Joalheria](https://www.capterra.com.br/directory/10061/jewelry-store-management/software) ## Alternativas 1. [Orderry](https://www.capterra.com.br/software/151174/orderry) — 4.7/5 (35 reviews) 2. [NetSuite](https://www.capterra.com.br/software/135757/netsuite) — 4.2/5 (2007 reviews) 3. [RepairShopr](https://www.capterra.com.br/software/133945/repairshopr) — 4.4/5 (127 reviews) 4. [Repair Spots](https://www.capterra.com.br/software/174055/repair-spots) — 5.0/5 (5 reviews) 5. [RO App](https://www.capterra.com.br/software/1046385/remonline) — 4.5/5 (11 reviews) ## Avaliações ### "Review from New Zealand" — 4.0/5 > **Nephi** | *7 de agosto de 2018* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: POS with a good booking in system for repairs. Flexible with ability to personalise many departments of the software. > > **Desvantagens**: Speed can be slow, not the best for busy periods. We have fibre. > > It was great, with personal communication from the owner. Help is fast when needed. Chose it over competitors due to features and developments taken from our suggestions. Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy\! Good facebook group for clients too. Sharing of useful and humorous information. ----- ### "Hands down, best Phone Repair Store software on earth." — 5.0/5 > **Jason** | *14 de novembro de 2024* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: One software for all things related to a Phone Repair store. Tickets, repairs, inventory, POS, customer communication, review requests...all in one easy to use application. > > **Desvantagens**: For a while, they were launching new features and updates that were not functioning well. They have since slowed down and focus more on improving existing features and only launch newer ones after being tested. > > Have been using Repair Desk for years now. Always new features coming out, improving older features. They are always relevant. Any issues are quickly investigated and usually resolved just as fast. Easy to get a hold of support or management, if needed. ----- ### "FiXCO Review" — 3.0/5 > **Mitch** | *17 de agosto de 2024* | Varejistas | Taxa de recomendação: 6.0/10 > > **Vantagens**: The customer service I have received from \[sensitive content hidden\] over the last couple years has been impeccable. I have a long history in other business' also dealing with vendors and customer service. \[sensitive content hidden\]'s customer service skills are a rare gem. RepairDesk is extremely lucky to have her. > > **Desvantagens**: There's too much confusion with RepairDesk. There are so many things going on with RepairDesk it can be overwhelming. I would like to see RepairDesk simplifed and streamlined. I don't know what that looks like though. The MobileSentrix integration changes over the last year or so have been very frustrating. Photos no longer load etc. I understand the integration changed, but I miss the old way. > > I like it, but I don't love it. I would like to love it. As they say, love it or maybe leave it. ----- ### "My overall experience with repair desk." — 5.0/5 > **Tiekel** | *14 de novembro de 2024* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: RepairDesk offers an intuitive interface and a comprehensive set of features, such as repair ticketing, invoicing, reporting, and CRM, to meet diverse business needs. It has multiple In-House Integrations along with other amazing integrations like QuickBooks, Xero, Square, and Zapier, that enables businesses to customize workflows seamlessly. Additionally, the platform has a great Customer Support/Success Teams that are highly responsive and dedicated towards assisting users with setup and daily operations. > > **Desvantagens**: There’s not much to dislike, but if I had to mention something, it would be that each item I click opens a new window, which can sometimes be annoying. > > The overall experience with RepairDesk has been exceptional. From the initial software implementation, we were supported by a dedicated Success Manager who ensured a smooth transition from RepairQ to RepairDesk. We also received data migration assistance and went live within just a few days. Post-launch, our Account Manager regularly checks in every 45 days to ensure everything is running smoothly. We are highly impressed with the robust features and appreciate the continuous updates that help repair store owners streamline operations and grow their businesses. ----- ### "Euro Mobiles and Laptops recommend repairdesk" — 5.0/5 > **aftab** | *2 de dezembro de 2024* | Eletrônicos | Taxa de recomendação: 10.0/10 > > **Vantagens**: Cannot find better software than this. Good thing there is a lot of integration and can be used on any device. > > **Desvantagens**: So far I do not see any cons. I am very happy with the software. > > \[sensitive content hidden\] Bhai and \[sensitive content hidden\] Bhai are very honest and hard working team at repairdesk and helped me alot in my first days set up and they are available even out of hours for me if I face any issue. I needed a few extra in the software and they made it available to us. They are like my family now. Thank you repairdesk. ----- Página: 1 / 11\ Próximo: [Próxima página](https://www.capterra.com.br/software/146659/repairdesk?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/146659/repairdesk) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados