18 anos ajudando empresas
a escolher o melhor software
RepairDesk
Conheça RepairDesk
O RepairDesk é um software de ponto de venda na nuvem, desenvolvido especificamente para lojas de conserto de pequeno e médio porte de computadores, celulares, relógios, joias, aparelhos eletrônicos, entre outros, que ajuda os técnicos a monitorar os trabalhos de reparo e a gerenciar o estoque e várias lojas.
Usando o RepairDesk, uma loja de consertos pode economizar mais de mil horas por ano em tarefas fundamentais e manter os negócios funcionando de maneira eficaz para obter retornos mais lucrativos.
Quem usa RepairDesk?
Assistências técnicas de celulares Assistências técnicas de computadores Lojas de conserto de relógios e joias Assistências de aparelhos eletrônicos Lojas de conserto de instrumentos musicais Oficinas de veículos Oficinas de motores pequenos Oficinas de reparos gerais
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Avaliações do RepairDesk
Review from New Zealand
Comentários: It was great, with personal communication from the owner. Help is fast when needed. Chose it over competitors due to features and developments taken from our suggestions. Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy! Good facebook group for clients too. Sharing of useful and humorous information.
Vantagens:
POS with a good booking in system for repairs. Flexible with ability to personalise many departments of the software.
Desvantagens:
Speed can be slow, not the best for busy periods. We have fibre.
Resposta do RepairDesk
há 7 anos
Thank you Nephi for being an awesome customer & for your valuable feedback. We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you. Our development and customer support team are working rigorously, and smooth operations on your end are our main priority. We hope to have a lasting relationship with you.
Alternativas consideradas anteriormente:
Excellent Repair Solution with Exceptional Customer Support
Comentários: We needed a solution that would support our mail-in repair service model and deliver self-service features to ecommerce customers. The RepairDesk solution enabled us to tailor a seamless customer experience from Request to Ticket through Invoice and Payment and support hundreds of repairs per week. The capabilities of the platform are extensive and there are many available integrations and connectors. RepairDesk provides both Store and Business KPI's which allows us to monitor performance and profitability dashboards on our repairs. It is so helpful to have not only a great technology solution but also a solution designed to support the operation of a repair business. RepairDesk is always eager to listen and adapt to improve their platform for all their customers.
Vantagens:
Everything needed to run a repair center is available. * Integrations available with popular payment and Sales Tax systems like Stripe and Avalara * Integration with ShipStation for Shipping * Integrations for Email and SMS communications * Highly configurable for Ticket Statuses for business controls and workflow * Automation for personalized notifications to customers via Email or SMS * Online Lead intake from customers as well as POS for walk-in business * Reporting and Dashboards provided with support for data exporting * Role based permissions for user security * Very attentive and knowledgeable support team
Desvantagens:
The solution is very flexible, so take proper time to setup your business and workflows. Minor feature and UI inconsistencies between managing Leads, Tickets or Invoices, but these continue to improve.
Best POS System
Comentários: It is a great experience and great support from [sensitive content hidden]
Vantagens:
Everything is so easy and perfect and [sensitive content hidden] is good at his work
Desvantagens:
nothing, everything is perfect and smooth
Alternativas consideradas anteriormente:
Company to avoid at any cost
Comentários: Very bad and frustrating. I had more than 50 meetings with their team repeating the same thing over and over without any result
Vantagens:
Nothing the platform is archaic, the project management is not existing, sales representative promise you thing that the dev team cannot deliver
Desvantagens:
We started a project with Repairdesk there is one year ago and the project is still not live...All the features and specifications promised are still not there one year after. Very poor project management by postponing every week the live date of our project, reading my emails during our weekly meeting, lying to us...Company to avoid at any cost
Euro Mobiles and Laptops recommend repairdesk
Comentários: [sensitive content hidden] Bhai and [sensitive content hidden] Bhai are very honest and hard working team at repairdesk and helped me alot in my first days set up and they are available even out of hours for me if I face any issue. I needed a few extra in the software and they made it available to us. They are like my family now. Thank you repairdesk.
Vantagens:
Cannot find better software than this. Good thing there is a lot of integration and can be used on any device.
Desvantagens:
So far I do not see any cons. I am very happy with the software.
