Tai TMS

An Intuitive TMS Software

Vantagens:

Coming from a non-logistics background and having been in the Marketing function, I thought it would be difficult for me to understand TMS. Thanks to TAI TMS, I didn't have to struggle at all. The interface is so intuitive that even a novice can get the hang of the whole system within minutes! What makes it even easier to familiarize oneself with the system are the overview and demo videos available on Teknowlogi's official YouTube channel. Direct links to the Carriers' Tracking system and Product Catalog are two of my favorite features.

Desvantagens:

As a Marketer, I wouldn't be the right person to comment on the technical drawbacks, if any. But having used a variety of Cloud based CRM systems, I feel that the Dashboard could have been made visually catchier.

Amazing experience that has streamlined our operations

Comentários: Lovely experience and the knowledge base, the training assistance the Chat Support and support is wonderful.

Vantagens:

The integrations with Trucker Tools, EDI smoothness, and in General the platform itself is very knowledgeable.

Desvantagens:

Some of the fields are not reportable like ACH field, or some fields cannot run reports with those fields in carrier or shipment ID or customer profiles.

Tai TMS for niche brokerage

Comentários: Positive...the chat feature in the platform is very helpful. Would like to see more overt & advance communication on updates they roll out

Vantagens:

Simple UI, easy to use functionality and we are just scraping the surface of the features

Desvantagens:

Onboarding was a bit difficult...not sure if the onboarding team was in the states or not...their internet was out frequently

Spoof Reviews

Comentários: Unsatisfactory

Vantagens:

The main feature we needed was creating and sending rate confirmations to our truckers. There were too many moves and clicks to attempt to make a rate con. It slowed us down and our in-house method for this turned out to be much more effective than their TMS.

Desvantagens:

SPOOF REVIEWS. Out of 102 GOOGLE reviews - 81 were all uploaded - 7 mos. ago. Beware of fake reviews. TAI TMS will string you along and even if it's determined that their TMS will not work for your company - they will still charge you for months. The training is subpar and outsourced overseas. We were in for about $6K, and after months of trying to make it work, we couldn't even make a rate con in a timely manner. We asked upper management if we could just move on - and they never responded but have charged us over $2K this month and plan on charging us another $2K for June. So we are out over $10K and got absolutely nothing out of their TMS. It doesn't work for our freight brokerage, but they have their "contract" in place to drain your bank account.

TAI Integration Is Hard To MAtch

Comentários: Integration is nice with all of the other platforms. TS, MCP, Macropoint, Trucker Tools. I love the ability to duplicate shipments after we establish a template for a shipping lane. As well as the easy search tools for lane history. Overall extremely happy. We usually have any issues resolved within a few hours or have an answer explaining things.

Vantagens:

Integration is nice with all of the other platforms. TS, MCP, Macropoint, Trucker Tools. I love the ability to duplicate shipments after we establish a template for a shipping lane. As well as the easy search tools for lane history.

Desvantagens:

I wish the updates were explained a little more clearly maybe by a patch note email. We find ourselves figuring out new tweaks to the system just kind of on the fly as we work.