---
description: Tudo sobre Acquire: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Acquire - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [Acquire](/software/146821/acquire)

# Acquire

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> Software de comunicação com o cliente em tempo real, no aplicativo e na internet para suporte. Cobrowsing, chat ao vivo, chatbot, vídeo e voz.
> 
> Conclusão: 20 usuários atribuíram a nota **5.0/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Acquire?

Mundialmente: Américas, EMEA, APAC.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **5.0/5** | 20 Avaliações |
| Praticidade | 4.9/5 | Com base em avaliações gerais |
| Suporte ao cliente | 5.0/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 5.0/5 | Com base em avaliações gerais |
| Recursos | 5.0/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Acquire
- **Localização**: San Francisco, EUA
- **Fundada**: 2015

## Contexto comercial

- **Público-alvo**: 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Austrália, Canadá, Estados Unidos, Japão, Reino Unido

## Recursos

- AI Copilot
- Acesso para Celular
- Alertas/notificações
- Alerts/Escalation
- Análise de dados visual
- Autoresponders
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Chatbot
- Compartilhamento de arquivos
- Compartilhamento de tela
- Comunicação multicanal
- Controle e acesso remoto
- Controles/permissões de acesso
- Formulário offline
- Gerenciamento de comentários
- Gerenciamento de e-mails
- Gestão da base de conhecimento
- Gestão da comunicação
- Gestão de call centers
- Histórico de transcrições/chat
- Histórico do cliente
- Imagem de marca personalizável
- Incorporação
- Painel de atividades
- Participação do cliente
- Questionários e feedback
- Rastreamento de engajamento
- Relatórios e análise de dados
- Relatórios e estatística
- Suporte do cliente
- Third-Party Integrations
- Transferências/encaminhamento
- Vários idiomas

## Integrações (34 no total)

- Amazon Lex
- Calendly
- Chili Piper
- Dialogflow
- Docusign
- Freshdesk
- Gmail
- Google Analytics 360
- Google Meet
- Guru
- HubSpot CRM
- Instagram
- Jira
- Jotform
- Mailchimp

... e mais 19 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Chat ao Vivo](https://www.capterra.com.br/directory/30797/live-chat/software)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.capterra.com.br/directory/30797/live-chat/software)
- [Sistemas de Atendimento ao Cliente](https://www.capterra.com.br/directory/22/customer-service/software)
- [Software de Sucesso do Cliente](https://www.capterra.com.br/directory/30961/customer-success/software)
- [Programas de Assistência Remota](https://www.capterra.com.br/directory/30928/remote-support/software)
- [Ferramentas de Engajamento com Cliente](https://www.capterra.com.br/directory/30906/customer-engagement/software)

## Alternativas

1. [Zendesk Suite](https://www.capterra.com.br/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [LiveChat](https://www.capterra.com.br/software/62194/livechat) — 4.6/5 (1715 reviews)
4. [Tidio](https://www.capterra.com.br/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Bitrix24](https://www.capterra.com.br/software/113540/bitrix24) — 4.2/5 (984 reviews)

## Avaliações

### "One of the Best tool for Customer Management" — 5.0/5

> **Kishore** | *1 de outubro de 2020* | Gestão da educação | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Easy to access, Multiple Logins can be created.  The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario
> 
> **Desvantagens**: Cost of the product is bit high and charging platform fee is also high
> 
> Overall it was good

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### "The best video chat and co-browsing" — 5.0/5

> **Avaliador Verificado** | *16 de abril de 2018*
> 
> **Vantagens**: Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.
> 
> **Desvantagens**: Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

-----

### "Tagove A excellent collaborator" — 4.0/5

> **Gunjan** | *21 de fevereiro de 2017* | Publicidade e marketing | Taxa de recomendação: 8.0/10
> 
> Love this tool\! that really allows Smooth video chat on the browser.
Very simple to use and no installations required. 
Will be a perfect tool for customer service, along with their other features like co browsing. 
suggest everyone to try it out.

-----

### "Best Live Chat Software" — 5.0/5

> **Mayur** | *27 de abril de 2016*
> 
> **Vantagens**: Tagove supports instant chat.
I haven’t found any trouble in the installation and the support was also great.
I really recommend this extension to all.
> 
> **Desvantagens**: One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.
> 
> Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls.  Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

-----

### "very useful tool for business\!" — 5.0/5

> **Sophia** | *26 de maio de 2016* | Software
> 
> **Vantagens**: The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.
> 
> **Desvantagens**: I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.
> 
> Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use.

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