Klenty

I think the integrations have a lot of room for improvement. If I add a prospect to Klenty, it should be automatically added to my CRM! Despite that, if you have the time to check if your "new prospect" is not on the CRM, it's a really powerful tool.

Klenty's platform is not very user intuitive. Anytime I want to add a new cadence, which is something I do every 4-6 months, I need to read the support articles to relearn how to set it up correctly. I would have thought I could have gotten a grasp of things by now. This is not a huge deal, but it does give off the feeling of Klenty lacking completeness. Another minor con is how you contact support. Once you are logged in to the app, the only way to contact support is to open a new window where you can access klenty.com's main webpage, and communicate with support via their sales chat plugin. Strangely, this plugin does not show up once logged in. I believe this is an easy fix, but I have not brought this up to them, so I'm not surprised it has not been fixed.

Support not great. Didn't do much to get me onboarded and settled on the platform.

I think prospect filtering could be improved upon, but is quite functional in its current state. I also wish it was simpler to integrate accounts for a team together.

To continue contact once the response is received, for the moment I prefer my email manager. In my case, it is easier and more dynamic for me to have a traditional email inbox.