Who Uses This Software?

Private Duty and Medicaid Providers

Average Ratings

24 reviews
  • Overall 4 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • AlayaCare
  • http://www.alayacare.com
  • Founded 2014

About AlayaCare

AlayaCare is an end-to-end, outcome-focused home healthcare platform for medium to enterprise-level home care agencies and providers. Features include clinical documentation, back office functionality, remote patient monitoring, client and family portals, and mobile care worker functionality. The solution supports non-medical, therapy, nursing, and personal aide for companies in Canada, United States and worldwide.

AlayaCare Features

  • Billing & Invoicing
  • Care Plan Management
  • Caregiver Management
  • Client Management
  • Field Communication
  • Insurance Management
  • Payroll Management
  • Scheduling
  • Visit Verification
  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Employee Tracking
  • Medication Database
  • Patient Intake
  • Scheduling
  • Time / Task Reporting

AlayaCare Most Helpful Reviews

Responsive and Rapidly Improving

Translate with Google Reviewed on 9/14/2018
Jennifer S.
Organizational Development Manager
Hospital & Health Care, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: asdf
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: There are great opportunities to streamline and maximize efficiencies in our workflow; I'm seeing a bright future with developing opportunities to support quality, human resources and risk management through the AlayaCare platform.

Pros: We onboarded in a hurry, without dedicated staff while AlayaCare team was in an earlier growth phase. What I like now-today, is that many of the gaps have been identified and are being filled; It's becoming more user friendly for organizations without in-house tech/data support staff; Team is passionate about what they do, and there are specialists to address gaps and provide development on the fly, so to speak.

Cons: Because we onboarded fast, when AlayaCare Team was considerably smaller and newer than it is now, it was not easy to connect with the people who could specifically address our challenges; We've had particular difficulty with the accounting function; Generally, because data can be filtered and sorted so specifically, it's hard to know what's missing or wrong, and it can take some time to recognize and then track down discrepancies.

Amazing software!

Translate with Google Reviewed on 11/27/2018
Angela B.
CEO
Hospital & Health Care, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: AlayaCare helped us streamline our scheduling, introduce time and attendance, access medical records in real time and saved us money in both peoplepower and paper costs.

Pros: AlayaCare is miles ahead of its competition with user-friendly software that includes learn-as-you-go tutorials. Access to schedules and medical records in real time is a game-changer for home care.

Cons: Nothing... this software is by far the best on the market for home care.

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