---
description: Tudo sobre Updox: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Updox - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Monitoramento Remoto de Pacientes](/directory/31935/remote-patient-monitoring/software) > [Updox](/software/147554/updox)

# Updox

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> Mensagens de texto compatíveis com a HIPAA, lembretes, fax, mensagens e bate-papo por vídeo com pacientes e outros provedores por meio de um aplicativo baseado na internet.
> 
> Conclusão: 117 usuários atribuíram a nota **4.1/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Updox?

Prestadores de serviços externos, médicos, terapeutas, instalações para cuidados de longo prazo/cuidados pós-agudos (LTPAC na sigla em inglês), farmácias comunitárias, farmácias independentes e sistemas hospitalares.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.1/5** | 117 Avaliações |
| Praticidade | 4.2/5 | Com base em avaliações gerais |
| Suporte ao cliente | 3.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.9/5 | Com base em avaliações gerais |
| Recursos | 4.0/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Updox
- **Localização**: Dublin, EUA
- **Fundada**: 2009

## Contexto comercial

- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos, Fiji, Guam, Ilha Norfolk, Ilhas Cook, Ilhas Marianas do Norte, Ilhas Marshall, Ilhas Salomão, Micronésia, Nauru, Nova Caledônia, Palau, Papua-Nova Guiné, Polinésia Francesa, Quiribati, Samoa, Samoa Americana, Tonga, Tuvalu, Vanuatu e mais 1

## Recursos

- Acesso para Celular
- Admissão de pacientes
- Agendamento de compromissos
- Clínica de vários profissionais
- Comunicações com pacientes
- Confirmations/Reminders
- Conformidade com HIPAA
- Envolvimento do paciente
- Formulários online
- Gestão de compromissos
- Lembretes
- Pagamentos eletrônicos
- Para fins médicos
- Portal do cliente
- Questionários para pacientes
- Remote Treatment Planning
- Third-Party Integrations
- Videoconferência

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Monitoramento Remoto de Pacientes](https://www.capterra.com.br/directory/31935/remote-patient-monitoring/software)

## Categorias relacionadas

- [Software de Monitoramento Remoto de Pacientes](https://www.capterra.com.br/directory/31935/remote-patient-monitoring/software)
- [Software de Gestão de Pacientes](https://www.capterra.com.br/directory/30780/patient-management/software)
- [Software de Agendamento de Consultas](https://www.capterra.com.br/directory/30027/medical-scheduling/software)
- [Software para Agendamento de Pacientes](https://www.capterra.com.br/directory/33315/patient-scheduling/software)
- [Software de Interação de Pacientes](https://www.capterra.com.br/directory/31085/patient-engagement/software)

## Alternativas

1. [RXNT](https://www.capterra.com.br/software/110018/rxnt) — 4.3/5 (496 reviews)
2. [NextGen Office](https://www.capterra.com.br/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews)
3. [Mend](https://www.capterra.com.br/software/165634/mend-app) — 4.6/5 (920 reviews)
4. [ModMed](https://www.capterra.com.br/software/124590/ema) — 4.4/5 (364 reviews)
5. [CharmHealth](https://www.capterra.com.br/software/120340/charm-ehr) — 4.2/5 (151 reviews)

## Avaliações

### "A great solution to outdated fax machines" — 4.0/5

> **Alexis** | *10 de dezembro de 2019* | Hospitais e Saúde | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: Updox is great to use for any office with multiple locations or any office wanting to be more environmentally  friendly. I love that Updox lets me convert documents straight from my computer to a fax and makes it a breeze to send these to other businesses or even clients. It's a great solution to so many simple office problems.
> 
> **Desvantagens**: There is a learning curve in using Updox that requires time to know how to use it properly. Once this is overcome though, it's simple to continue use and makes faxing efficient.
> 
> Overall, Updox is a great tool for any office. It allows you to kick old fax machines to the curb and simplify the faxing process overall. It's simple and efficient and has many features that allow you to customize faxes to your specific needs.

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### "Great software option for telemed, secure and easy to use\!" — 5.0/5

> **Sheila** | *12 de maio de 2020* | Consultório médico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The software is easy to use from both the provider and patient side. There is no app to download, and I find my older patients really appreciate that. Video quality is good. It is secure, which is important in a medical practice.
> 
> **Desvantagens**: I would like to see better functionality with charting and using video chat simultaneously. Right now I have to either write notes and transcribe later, or use two computer screens. It would be nice if I could make the chat small and put it in the corner so I could see both at the same time.
> 
> Updox Video Chat has made a real difference in my ability to care for my patients. The quick roll out to address the need for telehealth in the midst of the pandemic helped me to continue to serve my patients when they needed it most.

-----

### "Not worth the money" — 3.0/5

> **Rachana** | *26 de junho de 2024* | Hospitais e Saúde | Taxa de recomendação: 1.0/10
> 
> **Vantagens**: I like the Forms features of this product but you can get similar value other places for much cheaper price
> 
> **Desvantagens**: Customer service is not so good. I tried to cancel the subscription and they wouldn't cancel it unless notified more than 60 days
> 
> Not a good experience and don't recommend to anyone

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### "Great Product, easy to use" — 5.0/5

> **Teresa** | *26 de maio de 2020* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I like the ease of using Updox. I can tag people with faxes for their department, I can edit documents before sending. We were using the old school fax system and having trouble getting faxes or partial faxes . With Updox, we haven't missed anything. And the option to keep the faxes in archive is awesome. Very happy with our purchase.
> 
> **Desvantagens**: The only thing I would change is showing the user name who sent the fax in case it doesn't go thru.
> 
> Had just a  few problems with the initial startup with my computer illiterate co-workers, lol.

-----

### "Excellent product... expensive though" — 5.0/5

> **Daniel** | *15 de março de 2021* | Consultório médico | Taxa de recomendação: 3.0/10
> 
> **Vantagens**: Ease of integration with the EMR.  This software worked seamlessly with Practice Fusion EHR.
> 
> **Desvantagens**: The price, they are much more expensive than their competitors.  And the fact that just about every communication from them was an attempt to upsell me to purchase another product from their service line.
> 
> They offer a great product that streamlines receiving and sending faxes. I didn't use any of their other offered services.  Overall, it's a good product, but ultimately I decided to go with a cheaper alternative.

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