Quem usa Zoho Campaigns?

Países compatíveis: Austrália, Canadá, China, Índia e países da América Latina, Ásia e Europa

O que é Zoho Campaigns?

Zoho Campaigns is an email marketing software for small to midsized business to automate entire marketing process - from managing your email campaigns to maintaining your mailing lists. Thanks to the integration with Zoho CRM you will have the right info when you need it. Engage with your customers anywhere with social campaigns on Facebook, Twitter and LinkedIn.

Zoho Campaigns - Informação

Zoho

https://www.zoho.com/

Fundada em 1996

Zoho Campaigns - Preços

Zoho Campaigns a partir de US$ 5,00/mês. Zoho Campaigns possui uma versão gratuita e oferece versão de teste grátis. Veja mais informações sobre preços do Zoho Campaigns abaixo.

Preço inicial

US$ 5,00/mês
Veja detalhes de preços

Versão gratuita

Sim

Implantação

Nuvem, SaaS, web

Celular - iOS nativo

Celular - Android nativo

Formação

Pessoalmente

Ao vivo online

Webinars

Documentos

Assistência

24 horas por dia (representante ao vivo)

Horário comercial

Online

Recursos do Zoho Campaigns

Ferramentas de Email Marketing
Biblioteca de imagens
Campanhas gota a gota
Conformidade com CAN SPAM
Conteúdo dinâmico
E-mail otimizados para celulares
E-mails acionados por eventos
Editor de e-mail de WYSIWYG
Gerenciamento de mala direta
Gestão de assinantes
Gestão de modelos
Pesquisas do cliente
Páginas de início/formulários web
Relatórios e análise de dados
Respondedores automáticos
Testes A/B
Arquivo morto e retenção
Bloqueador de spams
Caixas de entrada compartilhadas
Gestão de assinaturas
Gestão de filas
Gestão de respostas
Lista negra/branca
Monitoramento de e-mail
Recuperação de dados
Respostas predeterminadas
Roteamento
Ações ativadas por eventos
Banco de dados de contatos
Gestão de canais
Gestão de leads
Marketing por e-mail
Múltiplas campanhas

Zoho Campaigns - Avaliações

Exibindo 5 de 170 avaliações

Geral
4.2/5
Praticidade
4/5
Atendimento ao cliente
4.2/5
Recursos
4/5
Relação qualidade/preço
4.3/5

ZOHO Campaigns manages 8,000 person newsletter

Avaliado em 05/03/2019
Michael K.
Principal
Publicidade e marketing, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: The team at ZOHO Campaigns have been very responsive to any questions. I also like that once you build up a list you can manage the list in Campaigns. Overall been very easy software to use on a daily basis.

Vantagens: I use ZOHO Campaigns to send out a daily 8,000 person newsletter. I have used ZOHO Campaigns for nearly 10 years for my newsletter. What I like is the ability to cut and paste HTML content into a template and create the newsletter in a couple of minutes.

Desvantagens: I would like there to be more subscriber reports in ZOHO Campaigns. Perhaps could be a way we could customize the subscriber reports a little better.

Powerful email marketing campaign management

Avaliado em 20/09/2018
Colin M.
Consultant
Serviços e tecnologia da informação, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
3/5
Praticidade
4/5
Recursos e funcionalidades
4/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Zoho Campaigns is a powerful email marketing manager that tends not to get the same kind of exposure as the better-known autoresponders and martech products, but it should definitely be on the radar of any SME planning to run their own email marketing in-house. Zoho Campaigns will need a lot of configuration initially (as would any similar product) to get your branding, workflows and compliance details set up, but once configured it would be possible to delegate a lot of the day to day running to non-technical staff. Zoho has done a lot of work on GDPR compliance, can handle consent campaigns and self-serve subscription preferences well. Zoho Campaigns can be used as a stand-alone product, but is also included in their Zoho One suite offering which is fantastic value for micro businesses if you want to take a different route from the Microsoft Office 365/G Suite mainstream. The integration with If you are just sending out the odd newsletter to a small list, you probably don't want something that has the sophisticated options that Zoho Campaigns offers. However, if you are a business looking to manage, test and optimise your email marketing or if you are planning to take your email marketing in-house from an agency - and you have the knowledge and experience to be able to configure it - Zoho Campaigns could be a good solution.

Vantagens: - integration with G Suite and Zoho CRM
- nice analytics dashboard
- A/B Testing
- Personalised content
- Includes features normally only found in much more expensive martech products
- Good solution for handling GDPR compliance
- Easy to configure sign-up forms on web pages, e.g. in Wordpress

Desvantagens: - Lots of options to configure; expect to spend quite a bit of time getting this setup initially
- Some newsletter templates not brilliant, so expect to spend some time getting the look and feel you want
- Interface not always as intuitive as it could be

Good except for a major error in setup design

Avaliado em 21/05/2019
Avaliador Verificado
Pres
Saúde, bem-estar e condicionamento físico, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
3/5
Praticidade
3/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
3/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We are a small business and thought we were using a system that took care of the problems instead of creating one. Maybe if you hire a zoho expert they would know the ins and outs, I am not sure. We unfortunately were ill informed at a great cost to our business.

Vantagens: Zoho CRM is supposed to integrate automatically with campaigns. It is synced together so that you never have to manually sync changes in records

Desvantagens: we have been a user for 2+ years. We found out today that many of our records had not been synced. For 2 years. So new prospects were not synced - unless they came from one user. When we called set up sync initially with tech support, we asked if all our records were now permanently synced. They said yes. , they never said - any users other than me who used zoho had to set up sync separately, even though they are already users of zoho crm. No messages or instructions were given by zoho. We also wonder what else we don't know? for 2 years, no new records for my 2 main zoho managers were mailed - and we were not notified and informed of such a need.

Email Marketing Software

Avaliado em 24/11/2019
Avaliador Verificado
Digital Marketer
Serviços e tecnologia da informação, 13-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
4/5
Geral
4/5
Praticidade
5/5
Recursos e funcionalidades
3/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: The delivery of the campaigns was good, in fact, we have received an average open rate for our e-blasts.

Vantagens: It provides the best pricing plans and in that pricing structure, you can also use other services of ZOHO .as well.

Desvantagens: The customer service, though it has all the products under one roof it takes a bit of time to understand at first that ho you are gonna use a particular service.

Does NOT sync well with its own CRM product!

Avaliado em 02/08/2018
Kristen C.
Director of Marketing
13-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
Fonte: SoftwareAdvice
2/5
Geral
3/5
Praticidade
3/5
Recursos e funcionalidades
1/5
Atendimento ao cliente
2/5
Relação qualidade/preço

Comentários: For the price, its stated complement of features is good. The fact that it does not FUNCTION as stated and it's almost impossible to get in touch with someone who is able or willing to help makes it, in my opinion, basically worthless.

Vantagens: In theory, having a CRM and Campaign product from the same company would seem to be ideal, right? Seamless integration, real-time syncing, etc. Or at least that's what we had hoped to experience.

Desvantagens: The CRM and Campaign modules DO NOT sync in a timely or accurate fashion. We have had multiple campaigns put on hold, have had a hard time reaching anyone in customer service, cannot get anyone on the phone or to answer an email in under a week, people have opted out and yet continue to receive emails, and on and on. Reporting is buggy, syncing is laggy, the fields don't match between CRM and Campaign, etc. We have heard "hmmm, that's weird" from customer service when describing the problems we've encountered. We've been given business cards from Zoho employees we met IN PERSON with phone numbers that go to unattended mailboxes and we can reach no one. It's by far the least satisfactory software and customer service experience I have been party to in my life...and I have worked for a software development firm as well as in technical support for a peripherals manufacturer.