--- description: Tudo sobre ScreenConnect: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ScreenConnect - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Colaboração](/directory/15/collaboration/software) > [ScreenConnect](/software/147830/ScreenConnect) # ScreenConnect Canonical: https://www.capterra.com.br/software/147830/ScreenConnect Página: 1 / 77\ Próximo: [Próxima página](https://www.capterra.com.br/software/147830/ScreenConnect?page=2) > O ConnectWise Control oferece a capacidade de exibir e controlar dispositivos de qualquer lugar em que haja conexão com a Internet. > > Conclusão: 1896 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o ScreenConnect? Profissionais de TI ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 1896 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais | | Recursos | 4.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ConnectWise - **Localização**: Tampa, EUA - **Fundada**: 1982 ## Contexto comercial - **Preço inicial**: US$ 30,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Bélgica, Canadá, Estados Unidos, Irlanda, Luxemburgo, Nova Zelândia, Países Baixos, Reino Unido ## Recursos - Acesso a múltiplos monitores - Acesso para Celular - Acesso sem supervisão - Agendamento - Alertas/notificações - Alerts/Escalation - Bate-papo ao vivo - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Chat com vídeo - Compartilhamento de arquivos - Compartilhamento de tela - Comunicação multicanal - Controle e acesso remoto - Controles/permissões de acesso - Discussions/Forums - Ferramentas de colaboração - Ferramentas de diagnóstico - Gerenciamento de reuniões - Gestão de acesso - Gestão de conformidade - Gestão de filas - Gestão de tarefas - Gravação - Gravação de sessão - Gravação de tela - Monitoramento remoto e gestão - Painel de atividades - Pesquisa e filtro - Portal de autoatendimento - Questionários e feedback - Relatórios e análise de dados - Relatórios e estatística - Resolução de problemas - Segurança de dados - Suporte remoto - Third-Party Integrations - Transferência de arquivos - Videoconferência ## Integrações (9 no total) - Acronis Cyber Backup - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Microsoft Outlook - Passportal - SmileBack - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software) ## Categorias relacionadas - [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software) - [Sistemas de Atendimento ao Cliente](https://www.capterra.com.br/directory/22/customer-service/software) - [Software para Reuniões](https://www.capterra.com.br/directory/30802/meeting/software) - [Programas de Assistência Remota](https://www.capterra.com.br/directory/30928/remote-support/software) - [Software de Comunicação de Equipe](https://www.capterra.com.br/directory/31033/team-communication/software) ## Alternativas 1. [Zoho Assist](https://www.capterra.com.br/software/181775/zoho-assist) — 4.7/5 (1406 reviews) 2. [TeamViewer ONE](https://www.capterra.com.br/software/122252/teamviewer) — 4.6/5 (11626 reviews) 3. [Slack](https://www.capterra.com.br/software/135003/slack) — 4.7/5 (24103 reviews) 4. [AnyDesk](https://www.capterra.com.br/software/149595/anydesk) — 4.6/5 (1786 reviews) 5. [Supremo Remote Desktop](https://www.capterra.com.br/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Avaliações ### "ConnectWISE - A WISE Choice\!" — 5.0/5 > **Jimmy Dean** | *21 de abril de 2025* | Materiais de construção | Taxa de recomendação: 10.0/10 > > **Vantagens**: I'm currently managing 30 endpoints with ConnectWise. It's very easy \& intuitive to use with a great interface \& plenty of details per device. > > **Desvantagens**: It was tricky at first to remotely navigate endpoints with multiple monitors, but once I got the hang of it, I had no issues with managing devices. > > Very positive experience with this software. It's very stable and only requires a thin agent to install, after that, it's easy to connect \& provide quick efficient remote support. ----- ### "Reliable Remote Support" — 4.0/5 > **Nelson** | *16 de março de 2026* | Serviços financeiros | Taxa de recomendação: 5.0/10 > > **Vantagens**: ScreenConnect provides quick and reliable remote connections that make user support seamless and efficient. The appearance is neat and user-friendly, and it is not complicated to arrange unattended access. Performance is always good, even on low-speed networks. Features such as fast transferring of files, executing commands, and displaying multiple screens are really worthwhile. > > **Desvantagens**: Certain settings hide behind layers or need several clicks to reach. Updates sometimes bring new screen layouts that take time to get used to. How do smaller groups really understand licensing and pricing levels? > > ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices. It cuts down on troubleshooting time and simplifies routine tasks. Some menus still feel confusing, but the software runs fast and works well in practice. Probably, the interface would improve if more users tested it thoroughly. This makes it a solid choice for day-to-day support operations. ----- ### "FRUSTRATING\!" — 2.0/5 > **Todd** | *30 de outubro de 2025* | Segurança e investigações | Taxa de recomendação: 0.0/10 > > **Vantagens**: Not much good to say about ScreenConnect any more. Used to be a phenomenal and DEPENDABLE product but not anymore\! > > **Desvantagens**: ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. Feel like I'm dealing with Microsoft anymore in respect to them changing things and not fully testing before deploying, then leaving us, THE PAYING CUSTOMER, to figure out how to continue to make this product work. Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines). Sometimes won't connect, sometimes will (this is from various locations and various machines) > > the updates over the past 6 - 8 months, are HORRENDOUS at best\! From moving away from the initial .exe download for obvious reasons and replacing that with ZIP files made it cumbersome for end users who are not in any way tech savvy, to going back to an .exe and now being detected in Windows 10 pro and Windows 11 Pro environments as a virus and won't allow download or if it does allow download, won't install. It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how to disable firewall or defender A/V\! HOW ABOUT SIGNING YOUR INSTALL PRODUCTS SO WE, THE PAYING CUSTOMER, DON'T HAVE TO DEAL WITH YOUR TECH TEAM'S INABILITY TO DEVELOP PRODUCT PROPERLY\!\!\!\!\! 🙄 ----- ### "Strongest Remote Access Tool in the Game" — 5.0/5 > **Lorenzo** | *17 de julho de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: Screenconnect is an incredibly mature product with an expanding set of features and customization that can sometimes surpass other products in the Connectswise stack. Between reliable connectivity to endpoints, support for PAM, and strong reporting, it is my team's favorite remote connection utility. > > **Desvantagens**: Support is occasionally poor, but I believe this is a Connectwise issue that has been longstanding. Features are sometimes changed without too much notice, leading to confusion from technical resources. > > Overall, my experience has been very positive. We use Screenconnect to connect to sessions from NinjaRMM and that integration is seamless. Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated prompts. Screenconnect blows it's counterparts out of the water, and there is no contest to what tool I would rather use. ----- ### "ScreenConnect can get the job done" — 4.0/5 > **Allen** | *17 de setembro de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 4.0/10 > > **Vantagens**: It was easy to use and provided the basics of what was needed to support our machines. It had enough structure to make it easy to onboard. > > **Desvantagens**: It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt lacking. > > ScreenConnect got the job done. That was the extent. It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future. ----- Página: 1 / 77\ Próximo: [Próxima página](https://www.capterra.com.br/software/147830/ScreenConnect?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/147830/ScreenConnect) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados