15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça ConnectWise ScreenConnect

O ConnectWise Control (anteriormente, ScreenConnect) é uma solução de suporte remoto totalmente funcional. O software oferece a capacidade de visualizar e controlar dispositivos remotamente de qualquer lugar em que haja uma conexão com a Internet. Como técnico, independentemente de dar suporte principalmente a computadores pessoais de clientes ou a uma enorme infraestrutura corporativa, a capacidade de resolver problemas de maneira eficaz e rápida permite economizar tempo e melhorar a satisfação do cliente.

Quem usa ConnectWise ScreenConnect?

Profissionais de TI

ConnectWise ScreenConnect Software - 1
ConnectWise ScreenConnect Software - 2
ConnectWise ScreenConnect Software - 3
ConnectWise ScreenConnect Software - 4
ConnectWise ScreenConnect Software - 5

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do ConnectWise ScreenConnect

Pontuação média

Geral
4,7
Praticidade
4,6
Atendimento ao cliente
4,4
Recursos
4,5
Relação qualidade/preço
4,6

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
73%
4
23%
3
3%
2
0%
1
0%
Gerry
Gerry
Manager of Project Services
Usuário do LinkedIn Verificado
Segurança de rede e informática, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great product

5,0 ano passado
Legendas em português disponíveis no player de vídeo
Jeev
Jeev
IT Lead, Canadá
Usuário do LinkedIn Verificado
Indústria farmacêutica, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

If you value your time and energy, use this software

5,0 há 5 anos

Comentários: I use this software on a daily basis to keep IT operations within my organization running like a well-oiled machine. Our pharmacies are very remote and the ease of deployment makes it a breeze to troubleshoot any machine located anywhere from anywhere.

Vantagens:

ConnectWise Control was incredibly easy to implement, and is very powerful. It comes with so many tools and features that are invaluable and solve complex problems very simply.

Desvantagens:

No cons really. Any features and updates or nice-to-have's are added by their development team in subsequent updates, and they really do listen to their user base.

Mark A.
Mark A.
Technical Account Manager, EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

There is no better solution

5,0 há 5 anos

Comentários: I can remote into my clients PC's for support or have unattended connections to servers for maintenance and monitoring. Saves time (not travelling to client location) allows me the freedom to work from anywhere

Vantagens:

-Works very well. -not resource heavy -multi platform

Desvantagens:

-Nothing I can really think of. -This is my go to application for rmm.

Danielle
EHR Clinical Consultant, EUA
Software, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

ConnectWise ScreenConnect Positives

5,0 mês passado Novo

Vantagens:

ScreenConnect with CW is our process when I need to see what a user is doing on their end to better understand their issue. Starting a session, have the user join the session and facilitate seeing their information is seamless. It is also very easy to disconnect so the user knows I am no longer in their computer seeing anything of concern as a notification is sent to the user I have disconnected.

Desvantagens:

Nothing at this time since using ConnectWise ScreenConnect is an easy process and meets my needs.

Adam
IT, Austrália
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

The price is right, it has enough features that were not that easy to integrate, its reputation has

3,0 há 5 anos

Comentários: see above
you could have had the market targeting alot of users and devices all around the world with your good fair pricing but everything else is not so good as it was -- with webex, teamview, logmein, ultravnc free,
dameware, Zendesk, anydesk, realvnc just to name a few
we as IT professional cant afford to look stupid with virus threats coming up with screenconnect
and telling people all these instructions to get control your one step installer plugin never worked !!
but good pricing kind of scary that others offer like sysaid and others not offering anything for the small guys like you did --- by the way i was talked into the AUTOMATE product --- worst product ever!
i spent a bit over a half a day cleaning it off and restoring all systems. It would not do what it was suppose to do at all --- slowest connection and unusable at all it was connected but would wind up my systems on some process i had to shut them down and clean the drives of any traces of AUTOMATE -- no software has done worse and your sale and support did not believe me i showed them proof they laughed and said they have never used it professionally
thanks any more information happy to help
maybe you could be the next big thing all the ideas are there but it all fell apart and you need to do almost a 180'

Vantagens:

THE price compared to TEAMVIEWER AND LOG|ME in i was not a large operation so the licensing suited i loved the idea that i could make it a subdomain of my site or just have a link and it was White labelled affordable once i was remotely connected it was fine It has many integrations and partnered up with a lot of companies

Desvantagens:

Its a pity you have not a better business relationship with antivirus companies in most occasions and it was happening more and more that it would be picked up as a virus --- not good and worrying it has many integrations and features ---- these features were hard to install and because there was many versions - most the time hard to get the right compatibility -- these integrations should be one click or a signup here and there --- i wouldnt have minded paying good money if these would at least work It was not very intiutive some tasks -- like the whole process i would go through with clients download the exe or file then double click on it --- if you miss it , it will be in your downloads then click run follow prompts then allow and no at this point i would sometimes get a prompt to update the software not good, not good at all your sales and support staff could not give a dam because i was a small 1-15 users account it was not very easy and intuitive initially to do file transfer - have you used team viewer? most respectable organisations wont allow 8041 port through there firewall it has lost its good reputation that support users at the large universities have originally given it being considered unsafe and treated as a threat - i know that i could make it an exemption in the AV software but it came up as threat after the fact as if it later was damaged as professional tool with all the quality secure easy products on the market these days | cisco webex|

Graham
Manager, Canadá
Administração pública, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

ConnectWise ScreenConnect in the Country!

5,0 há 4 meses

Comentários: Neutral! Product works, does what it says it does, we find Teams is replacing it for daily usage.

Vantagens:

It just works! Its not fancy looking, but its got all the bells and whistles!

Desvantagens:

Talking to sales is extremely difficult to get pricing/quotes, be prepared to chase them!