15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça ConnectWise ScreenConnect

O ConnectWise Control (anteriormente, ScreenConnect) é uma solução rápida, confiável e segura de reunião, acesso e suporte remoto. As reuniões online permitem que os usuários colaborem, realizem sessões de treinamento, forneçam atualizações do projeto, conversem ou qualquer outro assunto relacionado. Colabore com outro técnico para que ambos trabalhem em uma única sessão simultaneamente. Vários técnicos podem colaborar coletivamente em uma sessão de suporte utilizando as respectivas habilidades para ajudar os clientes com mais eficiência.

Quem usa ConnectWise ScreenConnect?

Profissionais de TI

ConnectWise ScreenConnect Software - 1
ConnectWise ScreenConnect Software - 2
ConnectWise ScreenConnect Software - 3
ConnectWise ScreenConnect Software - 4
ConnectWise ScreenConnect Software - 5

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ConnectWise ScreenConnect

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do ConnectWise ScreenConnect

Pontuação média

Geral
4,7
Praticidade
4,6
Atendimento ao cliente
4,4
Recursos
4,5
Relação qualidade/preço
4,6

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
73%
4
22%
3
3%
2
0%
1
0%
Gerry
Gerry
Manager of Project Services
Usuário do LinkedIn Verificado
Segurança de rede e informática, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great product

5,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Yunus Emre
Yunus Emre
Human Resources Intern, Polônia
Usuário do LinkedIn Verificado
Logística e cadeia de fornecimento, 10.000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Easy Way To Connect

5,0 mês passado Novo

Vantagens:

Easy of use and fast interface Support different operating system such Windows and OS

Desvantagens:

There were so many updates. So, it needed to be updated frequently by IT.

Clayton
IT Manager, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Remote Management

5,0 há 2 meses Novo

Vantagens:

I love the responsiveness and options we get when using ScreenConnect. The Backstage has come a long way and the ability to send commands to all clients at once is a huge bonus.

Desvantagens:

Sometimes you have to restart the service after an outage before it gets you back in.

Adam
IT, Austrália
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

The price is right, it has enough features that were not that easy to integrate, its reputation has

3,0 há 5 anos

Comentários: see above
you could have had the market targeting alot of users and devices all around the world with your good fair pricing but everything else is not so good as it was -- with webex, teamview, logmein, ultravnc free,
dameware, Zendesk, anydesk, realvnc just to name a few
we as IT professional cant afford to look stupid with virus threats coming up with screenconnect
and telling people all these instructions to get control your one step installer plugin never worked !!
but good pricing kind of scary that others offer like sysaid and others not offering anything for the small guys like you did --- by the way i was talked into the AUTOMATE product --- worst product ever!
i spent a bit over a half a day cleaning it off and restoring all systems. It would not do what it was suppose to do at all --- slowest connection and unusable at all it was connected but would wind up my systems on some process i had to shut them down and clean the drives of any traces of AUTOMATE -- no software has done worse and your sale and support did not believe me i showed them proof they laughed and said they have never used it professionally
thanks any more information happy to help
maybe you could be the next big thing all the ideas are there but it all fell apart and you need to do almost a 180'

Vantagens:

THE price compared to TEAMVIEWER AND LOG|ME in i was not a large operation so the licensing suited i loved the idea that i could make it a subdomain of my site or just have a link and it was White labelled affordable once i was remotely connected it was fine It has many integrations and partnered up with a lot of companies

Desvantagens:

Its a pity you have not a better business relationship with antivirus companies in most occasions and it was happening more and more that it would be picked up as a virus --- not good and worrying it has many integrations and features ---- these features were hard to install and because there was many versions - most the time hard to get the right compatibility -- these integrations should be one click or a signup here and there --- i wouldnt have minded paying good money if these would at least work It was not very intiutive some tasks -- like the whole process i would go through with clients download the exe or file then double click on it --- if you miss it , it will be in your downloads then click run follow prompts then allow and no at this point i would sometimes get a prompt to update the software not good, not good at all your sales and support staff could not give a dam because i was a small 1-15 users account it was not very easy and intuitive initially to do file transfer - have you used team viewer? most respectable organisations wont allow 8041 port through there firewall it has lost its good reputation that support users at the large universities have originally given it being considered unsafe and treated as a threat - i know that i could make it an exemption in the AV software but it came up as threat after the fact as if it later was damaged as professional tool with all the quality secure easy products on the market these days | cisco webex|

Lance
Operations Manager, EUA
Segurança de rede e informática, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Screenconnect - vital remote support tool

5,0 há 3 meses

Comentários: We've been using this product for several years and it's the best remote support tool I've used to date. The ability to share multiple monitors, transfer files and use the backstage environment are all critical to my teams daily success in providing remote support.

Vantagens:

My team and I use Connectwise ScreenConnect daily to provide remote support, diagnostics, patching, virus remediation, etc.. It's fast, very flexible, provides a shell environment called backstage that allows us to tweak computers without impacting the end user.

Desvantagens:

There's nothing currently that I dislike about the product.

Jeev
Jeev
IT Lead, Canadá
Usuário do LinkedIn Verificado
Indústria farmacêutica, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

If you value your time and energy, use this software

5,0 há 5 anos

Comentários: I use this software on a daily basis to keep IT operations within my organization running like a well-oiled machine. Our pharmacies are very remote and the ease of deployment makes it a breeze to troubleshoot any machine located anywhere from anywhere.

Vantagens:

ConnectWise Control was incredibly easy to implement, and is very powerful. It comes with so many tools and features that are invaluable and solve complex problems very simply.

Desvantagens:

No cons really. Any features and updates or nice-to-have's are added by their development team in subsequent updates, and they really do listen to their user base.