--- description: Tudo sobre Elation: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elation - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Prontuários Eletrônicos](/directory/20028/electronic-medical-records/software) > [Elation](/software/147889/elationhealth) # Elation Canonical: https://www.capterra.com.br/software/147889/elationhealth Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/147889/elationhealth?page=2) > Desenvolvido em 2010, o Elation traz as informações corretas no momento certo para o verdadeiro agente de mudança na prestação de cuidados: o médico. > > Conclusão: 81 usuários atribuíram a nota **3.8/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Elation? O produto atende, eficazmente, clínicas gerais independentes que precisam de uma solução de prontuário eletrônico (EHR, na sigla em inglês) CERHT, de uso significativo e baseada na nuvem. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **3.8/5** | 81 Avaliações | | Praticidade | 4.2/5 | Com base em avaliações gerais | | Suporte ao cliente | 3.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.5/5 | Com base em avaliações gerais | | Recursos | 3.8/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Elation Health - **Localização**: San Francisco, EUA - **Fundada**: 2010 ## Contexto comercial - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Acesso de histórias clínicas - Agendamento de compromissos - Ajuda de programação - Clínica de vários profissionais - Cobrança de consultas médicas - Cobrança e faturamento - Confirmations/Reminders - Conformidade com HIPAA - Criação de diagramas - Formulários online - Gerenciamento de documentos - Gestão de calendários - Gestão de compromissos - Gestão de fichas dos pacientes - Gestão de pedidos de laboratório - Gestão de reclamações - Imunização e Rastreamento de Alergias - Interoperabilidade clínica - Lembretes - Mensagens instantâneas seguras - Monitoramento de pacientes - Para fins médicos - Portal de autoatendimento - Portal do cliente - Portal do cliente - Prescription Renewal - Processamento de pagamentos - Receitas médicas eletrônicas - Relatórios e estatística - Remote Treatment Planning - Resultados de laboratórios - Suporte para tomar decisões - Telemedicina - Third-Party Integrations - Videoconferência - Várias localizações ## Integrações (18 no total) - AdvancedMD for Mental Health - Candid Health - DeepScribe - FlexScanMD - Fullscript - IntakeQ - PhraseExpander - PracticeSuite - RingRx - Spruce - Suki - Tebra - TextExpander - Updox - VaxCare ... e mais 3 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software) ## Categorias relacionadas - [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software) - [Plataforma de Telemedicina](https://www.capterra.com.br/directory/30949/telemedicine/software) - [Software de Gestão de Pacientes](https://www.capterra.com.br/directory/30780/patient-management/software) - [Software de Prontuário Eletrônico para Atendimento Primário](https://www.capterra.com.br/directory/32665/primary-care-ehr/software) - [Software de Agendamento de Consultas](https://www.capterra.com.br/directory/30027/medical-scheduling/software) ## Alternativas 1. [Praxis EMR](https://www.capterra.com.br/software/29328/praxis-emr) — 5.0/5 (215 reviews) 2. [athenaOne](https://www.capterra.com.br/software/98735/athenaone) — 3.8/5 (911 reviews) 3. [eClinicalWorks](https://www.capterra.com.br/software/120360/eclinicalworks) — 3.3/5 (396 reviews) 4. [CharmHealth](https://www.capterra.com.br/software/120340/charm-ehr) — 4.2/5 (151 reviews) 5. [Practice EHR](https://www.capterra.com.br/software/159036/practice-ehr) — 4.3/5 (80 reviews) ## Avaliações ### "Great software, poor customer service" — 5.0/5 > **Ashley** | *18 de dezembro de 2018* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 9.0/10 > > **Vantagens**: Ease of use, easily accessible Pt info on one screen, few bugs/glitches, user friendly- very good compared to multiple other EHR I’ve used > > **Desvantagens**: Have to pay for billing software in addition to elation fee, ZERO discount for mid level prescribing practitioners, Absolutely no way to co tact them except via email re: issues which is very frustrating and have maybe 1 times out of 10 actually gotten back to me within their designated timeframe to rectify an issue/problem. When signed up 4/2017 salesman told me would be rolling out online booking for established patients over the summer. 12/17 still haven’t heard anything about offering that option > > It’s a great software, initially had issues and were not very responsive but since then has been quite smooth and overall satisfied- and I’m hard to please. Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up. Overall cost justifies the ease of use and time saved for physician. ----- ### "Med Review" — 5.0/5 > **Michelle** | *30 de abril de 2025* | Software | Taxa de recomendação: 10.0/10 > > **Vantagens**: Solid performance; great overture method fot the Health Scientist Field of Expertise. > > **Desvantagens**: I couldn't even think of one abstraction to deflect against. Because of it being ao vetaatile within its nature . > > My overall experience with Elation was getting to see it for all of Dignity and worth to make sure everything is completed as projected. ----- ### "Poor support, terrible customer Service" — 1.0/5 > **Neeraj** | *28 de janeiro de 2026* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 0.0/10 > > **Vantagens**: Ease of use-but that only helps when it works\! It is very sluggish once your practice grows. Sometimes taking 20-30 seconds to load a pt chart > > **Desvantagens**: TERRIBLE customer service, no follow-up, no response to support emails. It appears they are very understaffed based on response timed and I am very concerned they are going out of business. So i would be very cautious about starting with them at this juncture > > POOR support. No follow-up, no response to support emails I sent 17 days ago. I still have not even received an acknowledgement or response. It appears they are very understaffed based on response times ----- ### "Elation EMR for our small physician practice was a bad experience" — 1.0/5 > **Audrey** | *10 de outubro de 2024* | Hospitais e Saúde | Taxa de recomendação: 1.0/10 > > **Vantagens**: It is a decent basic medical chart with note storage and prescribing. > > **Desvantagens**: The layout is not very user friendly - you often cannot find key information at a glance and cannot flag important patient data points to be visible when you open the chart. > > I agree with the other reviewers that customer service leaves much to be desired. Mine is a very small physician practice and I chose this as my first EMR because I thought it would be a good fit for small practices. This company is not interested in working with small businesses or trying to improve their product or pricing to fit the small practice experience. They actually seem to enjoy flexing their muscles to force you to do what works better for them. It was a very disheartening experience to say the least and I hope others can learn from my experience. There are plenty of good / better products elsewhere. ----- ### "Terrible Customer Service" — 1.0/5 > **Sylvia** | *30 de agosto de 2024* | Consultório médico | Taxa de recomendação: 2.0/10 > > **Vantagens**: The platform itself is intuitive and user friendly. Certainly there are some kinks and room for improvement in the interface itself, but overall good quality product. > > **Desvantagens**: Customer service and support is abysmal -- this is the primary reason for the 1 star review. Why is customer service experience is so poor in a product that has been out for so many years? > > EHR itself seems good, however without adequate customer support (beyond the onboarding period) I cannot recommend it. ----- Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/147889/elationhealth?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/147889/elationhealth) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Dados estruturados