Fixd

Fixd


Who Uses This Software?

Any industry with assets under management & field service reports. This includes, among others, energy, healthcare (eg. hospitals), farming / agriculture, manufacturing, construction, and government.


Average Ratings

33 reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4 / 5
    Features
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
    $19/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training
    Live Online
    Webinars
    Documentation
  • Support
    24/7 (Live Rep)
    Online

Vendor Details

  • Fixd
  • http://www.fixd.io
  • Founded 2009

About This Software

Straightforward CMMS with features such as asset tracking, inventory, reporting and beautiful, industry-leading native mobile apps.
The leading disruptor in the CMMS software industry, Fixd is the software to turn to when old, legacy software just can't go with you into the future.


Fixd Features

  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Dispatch Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Planning Calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management

Fixd Most Helpful Reviews

Good for PC

  Translate with Google
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: We primarily use Fixd for a couple tasks. All of our hourly employees use Fixd to keep track of their hours and we use the "Documents" feature to host our safety documentation, procedures, and any other field doc that the technicians need to access while on the road.
As far as the time sheet feature, it can be a bit of a pain to do on a small mobile device, but you can get the job done.
Documents works as expected on a PC but severely struggles while on a mobile device, this is becoming an issue. We are primarily switching to a tablet type of workforce and having our documents inaccessible does not work. We are experimenting with other softwares for document management because of this.

Pros: Simple and easy to use. Timesheets work very well

Cons: Does not work well on mobile devices. There isn't even a mobile optimized view that would make using a mobile browser so much easier.
Also, the app is frustrating to say the least, it is very thin on features and crashes when I try to use it on my iPad.

Has potential however is yet to apply itself

  Translate with Google
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Comments: A good turbine specific system however inflexibility for tweaks and random updates/changes without notification causes frustration and increase mistrust. Customer service is usually of a high standard if contracted at the right time of the day. App needs development to include more functionality. It is good for raising single tasks on the road.

Pros: Turbine specific
Scheduled maintenance
Knowledge base search
Transfer of Control but could be much better if it could be tweaked
Materials, especially par and critical lists

Cons: Inflexible
Changes without notification
Time zone for customer support
Unable to attach a work location to a bulk task
Transfer of Control cannot be modified
Inflexible for administrators to manage users accounts
Materials can go into the negatives
App is purely for raising single tasks, would be good to have more functionality.

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