--- description: Tudo sobre Primo Dialler: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Primo Dialler - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [Primo Dialler](/software/148791/primodialler) # Primo Dialler Canonical: https://www.capterra.com.br/software/148791/primodialler Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/148791/primodialler?page=2) > Equipe britânica: plataforma VOIP Dialler tudo-em-um de centro de contrato na nuvem. > > Conclusão: 108 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Primo Dialler? O PrimoDialler oferece todos os recursos e benefícios de um sistema VOIP Dialler, com mais flexibilidade e investimento mínimo. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.8/5** | 108 Avaliações | | Praticidade | 4.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.9/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.8/5 | Com base em avaliações gerais | | Recursos | 4.7/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Primo Dialler - **Localização**: Manchester, Reino Unido - **Fundada**: 2015 ## Contexto comercial - **Preço inicial**: US$ 35,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (celular) - **Idiomas**: inglês - **Países disponíveis**: Bangladesh, Estados Unidos, Paquistão, Reino Unido, África do Sul, Índia ## Recursos - CRM - Discador preditivo - Distribuição automática de chamadas - Gerenciamento de contatos - Gerenciamento de listas - Gestão de campanhas - Gestão de filas - Gravação de chamadas - IVR - Monitoração de chamadas - Registro de chamadas - Relatórios e análise de dados - Roteirização de chamadas - Transferência de chamadas ## Opções de suporte - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Call Center](https://www.capterra.com.br/directory/30007/call-center/software) ## Categorias relacionadas - [Sistemas de Call Center](https://www.capterra.com.br/directory/30007/call-center/software) - [Software de Discagem Preditiva](https://www.capterra.com.br/directory/30597/predictive-dialer/software) - [Software de Chamadas Automáticas](https://www.capterra.com.br/directory/30999/auto-dialer/software) ## Alternativas 1. [DialedIn CCaaS](https://www.capterra.com.br/software/29589/callcenternow) — 4.8/5 (315 reviews) 2. [CallTools](https://www.capterra.com.br/software/149510/call-center-software) — 4.8/5 (155 reviews) 3. [Convoso](https://www.capterra.com.br/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 4. [Dialpad](https://www.capterra.com.br/software/190976/dialpad-sell) — 4.2/5 (562 reviews) 5. [Aircall](https://www.capterra.com.br/software/144486/aircall) — 4.2/5 (458 reviews) ## Avaliações ### "Quality of product" — 5.0/5 > **Ausaf** | *16 de setembro de 2020* | Telecomunicações | Taxa de recomendação: 10.0/10 > > **Vantagens**: I am user to this product for over more than a year and I found it easy in customization and the quality of calls far more better than other providers in UK. The best thing of this product is it's customer portal u can easily make recharges with online payment facility and can also check the latest call records. Overall it user friendly, I would highly recommend people if they looking UK based provider must go for this product. > > **Desvantagens**: Till now there is nothing I didn't liked about this product because they had team with quick response and action if there are any link failures. ----- ### "Great Value for Money" — 5.0/5 > **Bronwen** | *21 de outubro de 2020* | Serviços financeiros | Taxa de recomendação: 10.0/10 > > **Vantagens**: Very easy to use, quick to learn. It's a low resource product that delivers high value. Flexible to use anywhere. It's just fantastic\! > > **Desvantagens**: The out of the box reporting is a bit limited. I get frequent requests for specific types of reports and comparing it to another dialler that we use, the other one has at least 3 times more reports that came out of the box. so that means a bit of custom report writing which is a feature available. so just a bit of work :) > > It has been awesome. it feels like I have my own support team at my finger tips. We have campaigns running 24 hours a day and it's good to know I can have a good night's sleep without being called up to assist with nitty gritty stuff. The dialler performs like a world class dialler and the support is just fantastic\! ----- ### "Setup is nearly impossible and support is slow" — 1.0/5 > **Evan** | *25 de agosto de 2022* | Imobiliárias | Taxa de recomendação: 0.0/10 > > **Vantagens**: It seems to do just about anything you can think of in a dialer. The support team will help you get it set up for long term use even if it does take time. It probably has more functionality than most competitors. > > **Desvantagens**: Do not expect to see a positive ROI with this product quickly. It is a money pit. We have had it for a few months and still have only got it 20% set up. Today they decided to raise our price by 10% for no reason, despite us complaining about the product. When you are setting up the product, there are dozens, maybe hundreds fields and options that are often ambiguous acronyms with no explanation. So many so that you will have no idea what you're doing. The documentation is laughable, probably the worst I've seen in any saas product, and if you ask support, they will tell you that if you select the wrong option, the whole thing could break. So setting up the system on the admin side is a minefield. Sometimes it takes support multiple days to get back to us with a simple question. So if your dialler breaks and no one can make calls, you're out of luck. I have asked them to provide more documentation and they essentially said they don't see the value in it, because users should reach out to their support with questions. Which again, significantly prolongs the setup period. Even if you are technically sophisticated uploading a simple list to call manually can easily take hours of your time. Overall the experience is dismal. > > The worst overall experience I have had with any saas product. They immediately get defensive if you suggest areas of improvement. They will refuse to admit there is a problem even when there are glaring weaknesses in their system (and there are plenty). ----- ### "Excellent dialling system" — 5.0/5 > **Kalay** | *21 de outubro de 2020* | Seguros | Taxa de recomendação: 10.0/10 > > **Vantagens**: This software has an excellent interface which is user friendly and I was able to implement this system into my business very easily. > > **Desvantagens**: Not much however maybe an option to add a built in Quality scorecards with recordings feature. > > Excellent experience overall and excellent support as well ----- ### "Primo Dialler is a great value and a great experience." — 5.0/5 > **Kate** | *14 de setembro de 2020* | Emprego e contratação | Taxa de recomendação: 10.0/10 > > **Vantagens**: We have found that this dialer services all of our needs as an organization. And we appreciate the Skype Feed Support group which provides alot of training and transparency to those in the feed to learn the dialer. > > **Desvantagens**: During COVID we did experience some problems as people were dialing from home, but the support feed really helped out and made it an overall good experience despite the unique challenges > > I work with Hawwah oftentimes and she has been able to smooth the way for us to get the things we need. Also we like \[SENSITIVE CONTENT HIDDEN\] and some of the other guys in the Support Group are APlus Plus. ----- Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/148791/primodialler?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/148791/primodialler) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados