Quem usa o Optsy?

Designed for small to midsize businesses in IT & telecommunication industries, it is workforce management application that helps on-field employees manage schedules, projects & reporting in real-time.

Conheça o Optsy

Optsy is the leading field service management software program on the market for small- to medium-size businesses.

Our Optsy software has been successfully implemented in a wide variety of service industries. Including companies in field service industries such as electrical, HVAC, plumbing, and roofing.

Offers field service solutions for managing routine service calls, service agreements, advanced project management and more.

Detalhes do Optsy

Optsy

http://www.optsy.com

Fundada em 2015

Preço do Optsy

O Optsy não possui versão gratuita nem versão de teste grátis.

Versão gratuita

Não

Teste Grátis

Não

Implantação

Computador - Windows

Celular - iOS nativo

Celular - Android nativo

Formação

Ao vivo online

Webinars

Documentos

Assistência

Horário comercial

Recursos do Optsy

Software de Gerenciamento de Serviços do Campo
Acesso para Celular
Agendamento
Assinatura eletrônica
Banco de dados de contatos
Cobrança e faturamento
Coleta de pagamento no campo
Gestão de contratos
Gestão de estoques
Gestão de expedição
Gestão de pedidos de trabalho
Orçamentos/estimativas
Rastreamento do histórico de atendimento
Relógio de ponto online
Roteamento

Avaliações do Optsy

Exibindo 5 de 13 avaliações

Geral
4/5
Praticidade
3,6/5
Atendimento ao cliente
3,8/5
Recursos
3,4/5
Relação qualidade/preço
3,5/5
Mark S.
Bookkeeper
Serviços a indivíduos e famílias, 13-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 05/02/2018

"We use this software to run a small home services business with around 15 employees and 2 users"

Comentários: It helps keep our business organized.

Vantagens: This software does everything we need it to - scheduling, invoicing, routing, keeping track of labor and parts - I rated the ease of use a little low since it did take a while to get up to speed. But once you learn it, there's nothing it can't do. I've seen a couple reviews complaining about search, but all screens have a 'data view' which allows it to be exported to Excel, and from there a search can be done.

Desvantagens: Not cloud based.

  • Fonte da avaliação 
  • Avaliado em 05/02/2018
Rick R.
VP
Construção, 13-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 14/05/2018

"over all pretty good"

Vantagens: I'lI like it for the options to be able to do thing. They are helpful 95% of the time.
Most of the time they respond quickly.
Their executives are always happy and always willing to help.

Desvantagens: The update use to be more often. We have an issue that they can't fix.
There is times on technical questions that we don't get a very quick responds.

  • Fonte da avaliação 
  • Avaliado em 14/05/2018
Amber M.
Accounting Admin
Serviços de Facilities, 51-200 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    3/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    2/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    5/10
  • Fonte da avaliação 
  • Avaliado em 13/02/2019

"Optsy Field Service Software - Functional and Never Flashy"

Comentários: Optsy has enabled my company to have a clear picture of our profit and loss by effectively scheduling, creating and billing work orders for our field technicians. It is a workhorse that provides a day to day software that is fairly easy to use and manipulate. While the finer points are lost on Optsy, it manages to provide the basic functions with ease. Small errors and too many windows can reduce productivity if not implemented correctly. Training of users is definitely necessary and it would be very difficult to just pick up and go with this product.

Vantagens: Optsy provides syncing ability to our accounting software (QuickBooks) with relative ease. It also provides every facet of field service management; scheduling, work order creation, billing, purchase orders, etc. It has a fairly simple interface that is user friendly, with no flashy, unnecessary accouterments. The Optsy Mobile App is great for our field service technicians and dispatching staff.

Desvantagens: Optsy's reporting function is difficult to use and the default report templates are generic and often unhelpful. We have often run into connection issues with this software for desktop and mobile users. There have been many little catches in the programming that throw off errors that are often difficult to diagnose and clear up without very technical knowledge or support that end up wasting time for the end user.

  • Fonte da avaliação 
  • Avaliado em 13/02/2019
Stacy L.
office manager
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    Não avaliado
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 10/05/2018

"Pretty easy for the most part, there are some functions that are hidden a little."

Comentários: Keeping records of what was done at each customer's job site.

Vantagens: ease of scheduling/ able to handle both computer and mobile. It's nice to be able to customize the schedule board.

Desvantagens: certain functions are hidden and have to really search for it such as when you have to right click for hidden drop down menus. A new user may not know about these functions.

  • Fonte da avaliação 
  • Avaliado em 10/05/2018
Kim R.
Purchasing
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 17/05/2018

"The support staff has always been super knowledgeable and helpful."

Vantagens: I love how user friendly this software is. It took me less than a day to be good at navigating around in the software.

Desvantagens: It takes several clicks to print some things. For example, when I create a PO, I have to approve the PO before I can print it. Sometimes I don't want it to ask me that question.

  • Fonte da avaliação 
  • Avaliado em 17/05/2018