17 anos ajudando empresas
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vFairs
Conheça vFairs
O vFairs é uma plataforma de eventos virtuais que permite que organizações de todos os tamanhos organizem eventos online. O vFairs se especializou na execução de eventos como feiras virtuais de carreira, feiras de emprego, feiras comerciais online e feiras de integração. Ele permite que organizações e representantes de estande se envolvam com o público por meio de ferramentas interativas, como bate-papo por texto/vídeo/áudio e webinars incorporados. O vFairs também oferece atendimento ao cliente de alto nível e um gerente de eventos dedicado para ajudá-lo a cada passo.
Quem usa vFairs?
Atende a empregadores, universidades, governos e empresas que desejam organizar seu próximo evento online.
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Avaliações do vFairs
A great virtual platform
Comentários: It has been good
Vantagens:
The UX is very good Most features are very plug and play.
Desvantagens:
There really isn't any. They have made many improvements
Resposta do vFairs
há 2 anos
Thank you Nausheen for providing us with your valuable feedback. We are honored that you chose us after hosting your event on another platform. And glad that we were able to provide you with all the ingredients that helped you in hosting a successful event. Looking forward to working with you again soon!
Senior Talent Acquisition Specialist
Comentários: Participating in a virtual job fair through VFairs was an absolute success for our company. The platform's user-friendly interface allowed us to seamlessly set up our virtual booth, showcasing our company culture, values, and job opportunities with engaging multimedia content. The live chat feature facilitated real-time interactions with candidates, enabling us to answer their questions, assess their skills, and gauge their enthusiasm for our roles. The analytics provided by VFairs gave us valuable insights into attendee engagement, helping us fine-tune our recruitment strategies. Overall, VFairs provided a convenient and effective platform for connecting with top talent remotely, and we look forward to participating in future virtual job fairs with them.
Vantagens:
Their products are some of the best I have researched in determining a company to partner up with for our virtual job fairs. All the team member I have worked with for our past events are exceptional in customer service.
Desvantagens:
I do not have anything negative to comment on my experience with VFairs and their representatives.
Avoid vFairs
Comentários: After spending weeks preparing for a live 8 AM launch, the platform was not ready on the day of the event. Presenters couldn't get into booths, attendees couldn't get into sessions, the majority of our attendees left. As things were breaking at 8 AM, our dedicated support person left us, leaving us to re-explain our situation mutiple times. Nobody ever explained what went wrong with the event, leaving our event team with no answers for the attendees. 3 weeks later, still no explanation. We signed up and paid for multiple functionalities that never got set up, including chat rooms accessible from the booths, a leaderboard. There's no process to ensure that you get what you paid for. The lesson I learned from this experience: Expect to be abandoned on the day of the event. We would have been better off with a platform that worked. vFairs is still overwhelmed and struggles to deliver on what it promises.
Vantagens:
The sales and service promises made before the event sounded very convincing. The team acted as if they knew how to support a live event. The parts of the platform that we could access ourselves worked, but only a small portion of the platform was available to us.
Desvantagens:
It took 6 weeks to sign a contract with vFairs. Every part of the platform out of our direct control broke on the day of the event. Sessions did not start on time, wrong versions of session videos were played, users were unable to access chat rooms, exhibitor booths weren't working. We had complaints about the day-of-event help desk support from attendees in email, on social media, and within the event chat itself. Project management was poor: multiple contracted features were only set up after the end of the live event or not at all. Training is poor; the vendor used other events currently in production to show us functionality and did not have materials that we could share with exhibitors and attendees. Response time is poor: we've spent almost two weeks waiting for a response to our current issues with no answers to missing features and functions.
Resposta do vFairs
há 4 anos
We are extremely sorry to hear about your poor experience. We set very high standards for ourselves when it comes to customer support and we will investigate this matter with high priority. Our Senior Management team would like to get in touch with you to see where things went wrong and how we can better serve you in future.
Great service, helpful, excellent event
Comentários: Really positive, they were a helpful, innovative team to work with who listened to what we had to say and carried out changes and the creation of the event how we wanted, with [sensitive content hidden] being a standout person in managing it all.
Vantagens:
Ease of use, the customisation of the platform, the support we received, [sensitive content hidden] went above and beyond with her project management skills in making the process as smooth as possible, no technical issues either.
Desvantagens:
Maybe a bit too complicated for what we wanted, lots of features we didn't need and could have got more discount for not using them I guess, also a lot of button clicks to get to what we wanted.
Alternativas consideradas anteriormente:
Excellent service and customer support!
Comentários: Our experience with vFairs so far has been great! We are very glad we chose vFairs for our event.
Vantagens:
We are working mostly with [sensitive content hidden] and she has been of great assistance to us. She is always professional and helpful and has responded quickly to all of our questions and requests.
Desvantagens:
We have not had any negative issues - we are very happy with [sensitive content hidden] and the entire vFairs team.
Resposta do vFairs
há 11 meses
Thank you for sharing a great review! We hope your event was a successful one. vFairs has updated a lot of its features that you can also make use of. We hope to work with you again soon!
