--- description: Tudo sobre Smart Service: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smart Service - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Programas de Controle de Pragas](/directory/30592/pest-control/software) > [Smart Service](/software/149343/smart-service) # Smart Service Canonical: https://www.capterra.com.br/software/149343/smart-service Página: 1 / 12\ Próximo: [Próxima página](https://www.capterra.com.br/software/149343/smart-service?page=2) > Adicione agendamento, distribuição, gestão de clientes e muito mais ao QuickBooks com o Smart Service, um dos melhores softwares para trabalho de campo. > > Conclusão: 269 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Smart Service? O Smart Service é uma solução de software para qualquer empresa de trabalho de campo, independentemente do tamanho. Das vendas ao serviço, esse programa se une ao QuickBooks para facilitar o agendamento e o faturamento. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.3/5** | 269 Avaliações | | Praticidade | 4.2/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.1/5 | Com base em avaliações gerais | | Recursos | 4.1/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: My Service Depot - **Localização**: Lewis Center, EUA - **Fundada**: 1992 ## Contexto comercial - **Preço inicial**: US$ 1,00 - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: espanhol, francês, inglês - **Países disponíveis**: Antígua e Barbuda, Bahamas, Barbados, Canadá, Estados Unidos, Jamaica, Santa Lúcia, São Cristóvão e Névis, São Vicente e Granadinas, Trinidad e Tobago ## Recursos - Acesso para Celular - Agendamento - Agendamento de manutenção - Agendamento de trabalhos - Agendamento em tempo real - Alertas/notificações - Aplicativo móvel - Armazenamento de documentos - Assinatura eletrônica - Banco de dados de contatos - Banco de dados do cliente - CRM - Cobrança e faturamento - Coleta de pagamento no campo - Controle de horas - Custos do trabalho - GPS - Gerenciamento de documentos - Gerenciamento de faturas - Gestão de calendários - Gestão de clientes - Gestão de contratos e licenças - Gestão de equipamentos - Gestão de estoques - Gestão de expedição - Gestão de frotas - Gestão de pedidos de trabalho - Gestão de reservas - Gestão de trabalhos - Gestão preventiva - Gestão técnica - Histórico de atendimento - Histórico do cliente - Integração de QuickBooks - Lembretes - Monitoramento de pragas - Orçamentos/estimativas - Pagamentos eletrônicos - Para instaladores comerciais e/ou industriais - Portal de autoatendimento - Processamento de pagamentos - Rastreamento de equipamentos - Rastreamento de trabalho - Real-Time Updates - Relatórios e estatística - Relógio de ponto online - Reservas online - Roteamento - Sincronização de calendários - Third-Party Integrations ## Integrações (7 no total) - ChatGPT - Dropbox Business - Google Calendar - QuickBooks Enterprise - QuickBooks Online - QuickBooks Online Advanced - Twilio ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Programas de Controle de Pragas](https://www.capterra.com.br/directory/30592/pest-control/software) ## Categorias relacionadas - [Programas de Controle de Pragas](https://www.capterra.com.br/directory/30592/pest-control/software) - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software) - [Software de Expedição de Serviço](https://www.capterra.com.br/directory/30059/service-dispatch/software) - [Sistemas de HVAC](https://www.capterra.com.br/directory/30107/hvac/software) - [Sistemas de Canalização](https://www.capterra.com.br/directory/30673/plumbing/software) ## Alternativas 1. [Connecteam](https://www.capterra.com.br/software/153140/connecteam) — 4.6/5 (5060 reviews) 2. [Jobber](https://www.capterra.com.br/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.capterra.com.br/software/153475/fieldpulse) — 4.6/5 (412 reviews) 4. [ServiceTitan](https://www.capterra.com.br/software/150053/servicetitan) — 4.3/5 (325 reviews) 5. [Housecall Pro](https://www.capterra.com.br/software/140363/housecall-pro) — 4.7/5 (2737 reviews) ## Avaliações ### "I really like Smart Service" — 5.0/5 > **Kendall** | *20 de dezembro de 2017* | Serviços ao consumidor | Taxa de recomendação: 9.0/10 > > **Vantagens**: We switched to Smart Service and the iFleet app a little over a year ago. It has revolutionized our time tracking, job costing, and billing processes. > > **Desvantagens**: The software has a learning curve due to the massive functionality that is built in. It took a bit to figure it all out. > > Our time tracking and billing processes were streamlined immensely over our previous methods. Also having the ability to provide job documentation to field workers through the app is very nice. ----- ### "Smart Service" — 4.0/5 > **Avaliador Verificado** | *12 de dezembro de 2019* | Construção | Taxa de recomendação: 7.0/10 > > **Vantagens**: It is fairly user friendly. I do like the posting and dispatch screens. Easy to read, easy to post. The ease of changing information is good and bad. From an accounting perspective, it is a bit soft on that aspect. > > **Desvantagens**: It took me longer to get the hang of this software than most softwares I have used. The reporting is not the best. Reporting is difficult to get what we want. It either has too much information or too little. I would like to see the ease of changing accouting information alot harder. It is too easy for the field techs to change. > > It has been a good experience. It handles well with Quickbooks. We are switching to a better software after being on this for 5 years. ----- ### "Scheduling Guru" — 3.0/5 > **Deb** | *21 de setembro de 2016* | Serviços ao consumidor | Taxa de recomendação: 2.0/10 > > **Vantagens**: Being able to schedule the field guys is fantastic. I can look at the screen and immediately know if I have a worker available or not. If a person takes the time to learn it the scheduler can be your new best friend. Some of the men really LOVE that they can take photos of the job site, the work, parts that need to be replaced and it stays with that job forever. I love that too. It is very handy. > > **Desvantagens**: Since Smart Service makes a new, unique job in Quick Books every single time you make a job, it makes more sense to have QB in single user mode all the time so a job can be deleted if necessary but my employer uses QB in his office to do his bids and the invoicing so it can be a pain in the neck. There is no way to tell Smart Service to print ONE work order if the jobs are assigned to the department and to the person (indicates who is doing the job) it automatically spits out one for the office that I don't need, one for the job, and one for the human. Once a person's name is entered as a customer there is no way to change it. It is wrong forever. Once it is used in QB it can only be made inactive not deleted. It might be a Quick Books interface problem which is not really Smart Service's problem but if Quick Books runs into a problem and has to close (but they always apologize for the inconvenience ;) ) then I have to close Smart Service, re open QB, start Smart Service, wait for it to go through it's acrobatics (gathering data) before I can use it. > > My employer was quite hopeful that Smart Service would be the answer to our scheduling \& invoicing headaches as he invested a great deal of money into the software, the iPads, man hours, time away from our regular business days to learn the system, etc. The idea of the system is really good. The implementation in daily business is not so good as it takes real dedication and compliance on everyone's part. He had to rework the inventory on Quick Books so items would be easier for the field guys to find, invent ways to charge mileage as we live in a rural area and Wyoming is huge, rework the labor hours so the men knew how to charge a customer in the field. With all the work we both put into it, the extra training I requested from My Service Depot, you would think that it would run smoothly. Smart Service is only as good as the people's efforts entering the data from a job. If they forget something it can cost the company a lot of money. Since we started Smart Service we have returned to paper as it can be tracked. Having a paper trail is very useful. My employer has returned to invoicing duties as he will know if the men forgot something on the invoice and won't have to eat the cost any more. ----- ### "takes time to get used to but very functional" — 4.0/5 > **Avaliador Verificado** | *12 de março de 2018* | Taxa de recomendação: 10.0/10 > > **Vantagens**: That it integrates with quick books; is a good reoccurring database of our client with reoccurring work on semi and annual basis. no need for a separate data base anymore. When use with iFleet all work orders come back to the office electronically along with any photos taken, and can be processed immediately if desired; although some customers complained the guy was still in the parking lot when they got the invoice; LOL the tech also has the ability to make estimates and email to the client right on the spot with our custom made form. Has reduced our paper consumption by 80% in the first year. > > **Desvantagens**: Sometimes there is a long lapse between windows; generally it is several seconds but at time it can be 15 to 20 seconds. Having to update the customer list almost everyday; it tedious and with over 10K clients can take a long time. > > Save time and aggravation of telling and waiting for tech's to turn in paper work; it does not get lost anymore :) ----- ### "Workforce management made that easy\!" — 5.0/5 > **Avaliador Verificado** | *5 de abril de 2019* | Segurança e investigações | Taxa de recomendação: 10.0/10 > > **Vantagens**: What I like about the software is that aside from the fact that this is a scheduler, employees are being notified of the schedule/task update real time. Useful to us that is starting to expand our company that majority of our employees are in the field and no time to get back to the office for schedule check. Another awesome feature of this software is that after the schedule or task is complete management is notified back for the job well done. > > **Desvantagens**: In my experience I can't see any problem, probably the interface make it a little bit alive. > > Overall, software is awesome I have wonderful experience and the software helped our company a lot of effective workforce management. ----- Página: 1 / 12\ Próximo: [Próxima página](https://www.capterra.com.br/software/149343/smart-service?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/149343/smart-service) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados