BigChange
da BigChange
Quem usa o BigChange?
O BigChange é usado em mais de 60 setores, incluindo trabalho de campo, AVAC, encanamento, transporte e logística, construção, lixo, setor público e aluguel de equipamentos. Peça um estudo de caso em seu setor.
Conheça o BigChange
**Administre uma empresa de serviços mais produtiva, eficiente e rentável com o BigChange** Ele é um sistema móvel de gestão de força de trabalho e tarefas 5 em 1. Ele conecta seu back-office, os funcionários móveis e clientes. Ele substitui o planejamento manual e a papelada e permite que sua equipe preste serviços excepcionais do começo ao fim. Crie cotações, agende e despache trabalhos, fature, aceite pagamentos e gerencie todas as etapas do fluxo de trabalho no aplicativo móvel. Acompanhe seus veículos e ativos.
Detalhes do BigChange
BigChange
http://www.bigchangeapps.com
Fundada em 2013
Preço do BigChange
O BigChange não possui versão gratuita nem versão de teste grátis. Versão paga do BigChange a partir de US$ 70,95/mês.
Preço inicial
US$ 70,95/mês
Versão gratuita
Não
Teste Grátis
Não
Implantação
Nuvem, SaaS, web
Celular - iOS nativo
Celular - Android nativo
Formação
Pessoalmente
Ao vivo online
Webinars
Documentos
Assistência
24 horas por dia (representante ao vivo)
Online
Recursos do BigChange
Alternative Products
Produtos mais populares
Avaliações do BigChange
Exibindo 5 de 75 avaliações
Jordan W.
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Classificação geral5/5
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Praticidade5/5
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Recursos e funcionalidades5/5
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Atendimento ao cliente5/5
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Relação qualidade/preço4/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 23/10/2019
"Big Change Revolutionised My Business "
Comentários: I have dealt with all levels withing the business and found 99% of the people amazing to deal with! They have guided, trained and been far more accommodating then any other mobile resource software provider out there.
Vantagens: The facility to invoice live and make cash flow through the business improve.
Desvantagens: The schedule does not have dynamic scheduling
Resposta dos fornecedores
por BigChange em 28/10/2019
Delighted to hear about your amazing experience with the BigChange system. We designed it to be 'Revolutionary' for everyone, for you the business owner, for your team for your customers and your cashflow. Nothing gives us more satisfaction than hearing great success stories like this.
Thank you once again for taking the time to leave a review.
All the best,
Team BigChange
- Fonte da avaliação
- Avaliado em 23/10/2019
Mike C.
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Classificação geral5/5
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Praticidade5/5
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Recursos e funcionalidades5/5
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Atendimento ao cliente5/5
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Relação qualidade/preço4/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 17/09/2019
"A complete solution "
Comentários: Big Change are a very customer focussed business, implementing Job Watch was extremely straight forward with ample amounts of training provided. The Job Watch product has brought together many of the elements of my company's field service activity ensuring a seamless and streamlined experience for clients , office staff and field engineers.
Vantagens: Job Watch is a very modular product and very straight forward to tailor to an individual business. Implementing this software had an immediate impact on the speed at which field service jobs were detailed and billed to the client. Cash flow was positively effected due to itemised billing, client sign off of work completed and job reports tied to invoices. Job watch manages all of the processes concerning my company's field service activity, from the tracking of engineers to the delivery of an accurate invoice with the added bonus of reducing time and costs associated with service administration.
Desvantagens: The contracts section of the software is difficult to tailor to our business and engineers on site do not have visibility of the contract levels that are set so they cannot see what works are covered by any agreement.
- Fonte da avaliação
- Avaliado em 17/09/2019
Paul A.
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Classificação geral3/5
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Praticidade1/5
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Recursos e funcionalidades1/5
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Atendimento ao cliente2/5
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Relação qualidade/preço1/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 20/06/2019
"Buyer beware"
Comentários: The training was poor to say the least - we were told four different ways to process jobs in four separate training sessions , the support has been average - if you're gong to purchase this system, you need to get used to being told that any problem that you are experiencing cannot be replicated at their end - that's the tech equivalent of eeee, I dunno! We aren't at all satisfied with the product and BigChange have lost interest in the issues that we are having so we are stuck with it for the 5 year contract.
Vantagens: We liked the promises that were made when we purchased JobWatch. It sounded perfect for us.
Desvantagens: It doesn't work in the way we were promised. Recurring the jobs doesn't work for anything not done on a set day, the invoicing only seems to work if you have a price list, which we don't. The worksheets that govern which RAMS the operatives will see when starting the job keep disappearing and, despite repeatedly reporting this issue, the problem persists. This was supposed to replace our manual system of CRM but we are having to use our old manual system to check that JobWatch is as it should be. Purchasing this product has meant that we are spending nearly twice as long processing jobs and invoices.
Resposta dos fornecedores
por BigChange em 21/06/2019
Paul, we are sorry to hear that you are dissatisfied with these functions of JobWatch and the service we have provided. We will be in touch today to arrange to come see you, listen to your concerns, ensure we have an accurate understanding of your business scenarios and seek ways in which we can help. We are committed to finding a suitable way forward.
- Fonte da avaliação
- Avaliado em 20/06/2019
Muhammad R.
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Classificação geral5/5
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Praticidade5/5
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Recursos e funcionalidades5/5
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Atendimento ao cliente5/5
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Relação qualidade/preço5/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 19/02/2020
"The best thing we have done this year!"
Comentários:
[SENSITIVE CONTENT HIDDEN] was amazing when he has done the demo at our office.
[SENSITIVE CONTENT HIDDEN] were great and the implementation.
Honestly, this was the best strategic decision we have taken last year.
Vantagens:
Fast, reliable and full package solution in one place.
Implementation team are amazing!
Top level service overall.
Desvantagens: Can't fault it and the R&D team at BigChange are working everyday to help us to improve and implement new features.
- Fonte da avaliação
- Avaliado em 19/02/2020
Michael C.
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Classificação geral5/5
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Praticidade4/5
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Recursos e funcionalidades5/5
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Atendimento ao cliente5/5
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Relação qualidade/preço5/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 03/10/2019
"Drive Bigchange to Drive your company forward"
Comentários: Its not often your expectations are exceeded by a company, BigChange have exceeded our expectations and some...We are delighted to have partnered with such a forward thinking organisation.
Vantagens: The ability to tailor a bespoke software system that works for your team and your customers. A we continue to systemise our business, Big Change are at the heart of this. Automation, photographic job reports, workflows which drive consistency and track your engineer function.
Desvantagens: The system sometimes doesn't flow very easily at times, many clicks to get from A to B at times.
Resposta dos fornecedores
por BigChange em 17/10/2019
Delighted to hear we have 'exceeded your expectations' and about your great experience with the BigChange system. We designed it to be a 'win' for everyone for you the business owner, for your team and for your customers.
Nothing gives us greater satisfaction than hearing great success stories like these.
Thank you once again and for taking the time to leave a review.
Kind regards,
The BigChange Team
- Fonte da avaliação
- Avaliado em 03/10/2019
