Club OS

Club OS

da Club OS

Quem usa Club OS?

Over 3,000 health clubs and studios around the world use Club OS. From your CEO to the front desk team, Club OS taps into every part of your business, making your life easier.

O que é Club OS?

Club OS provides sales and marketing solutions for the fitness industry. Gyms and studios use Club OS to streamline and automate sales operations while also strengthening client relationships. Features include automated prospect/member follow-ups, in-house email marketing, texting, reporting, and more. Club OS integrates with the biggest names in the fitness industry making it easy to add the software to your existing process. Used by over 3,000 health clubs.

Club OS - Informação

Club OS

http://www.club-os.com

Fundada em 2011

Club OS - Preços

Club OS não possui uma versão gratuita nem versão de teste grátis. Veja mais informações sobre preços do Club OS abaixo.

Versão gratuita

Não

Teste Grátis

Não

Implantação

Nuvem, SaaS, web

Formação

Ao vivo online

Webinars

Documentos

Assistência

Horário comercial

Online

Recursos do Club OS

Software de Fitness
Check-in e check-out pessoal
Cobrança e faturamento
Controle de comparecimento
Gestão de associação
Gestão de aulas e horários
Gestão de contratos
Gestão de estoques
Gestão de eventos
Gestão de funcionários
Gestão de marketing
Processamento de pagamentos
Reservas online
Administração de website
Base de dados dos associados
Diretório de associados
Gerenciamento de aplicativos
Gestão de comitês
Gestão de dívidas
Gestão de eventos
Marketing por e-mail
Portal do associado
Processamento de pagamentos
Renovação de inscrições
Tipos de associados

Club OS - Avaliações

Exibindo 5 de 191 avaliações

Geral
4.2/5
Praticidade
4.1/5
Atendimento ao cliente
4.2/5
Recursos
4/5
Relação qualidade/preço
4.1/5
Tony V.
Health And Wellness Coach
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Mais de um ano
  • Overall Rating
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Likelihood to Recommend
    10/10
  • Fonte da avaliação 
  • Avaliado em 13/08/2018

"Manage your training schedule with ease! "

Comentários: Recommend for any fitness company looking to keep their PT sessions in check.

Vantagens: It has alerts to remind you when an item is coming up or is due. Another great thing is that the billing portion comes in handy when you're not sure how many PT sessions the client has.

Desvantagens: That the web version worked better than the app version.

  • Fonte da avaliação 
  • Avaliado em 13/08/2018
Ben C.
Fitness Manager
Saúde, bem-estar e condicionamento físico, 13-50 funcionários
Usou o software para: Mais de dois anos
  • Overall Rating
    4/5
  • Praticidade
    2/5
  • Recursos e funcionalidades
    2/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    4/5
  • Likelihood to Recommend
    8/10
  • Fonte da avaliação 
  • Avaliado em 17/08/2017

"I enjoy ClubOs but there are a few small issues."

Comentários: Being able to track results of appointments/calls/email is a nice feature.

Vantagens: I enjoy the ease of selecting events/scheduling events, skipping around to separate accounts. The over all layout is very nice but it would be helpful to be able to personalize some of the settings. Maybe be able to adjust the dashboard to the stats that are helpful to you.

Desvantagens: There seems to be little introduction on how to fully use Club-os. I've discovered many different reports/ways to adjust frequency of events just by trial and error but an instructional video would have been nice to have in the beginning.
Doing a small video series for each level of use would be helpful. A manager would need a more in depth training on how to run reports, hop around various schedules, adjust stats etc...
A base user would need instruction on viewing their won dashboard/stats but also adding and removing events accurately so their stats are not thrown off.
Also, Being able to move/cancel/adjust results of an appointment AFTER it has started would be helpful. Usually when an appointment has been missed, we ahve to keep that time there, plus reschedule a second appointment. Which in the end, shows up as more appointments than you have actually taken.

  • Fonte da avaliação 
  • Avaliado em 17/08/2017
Zachary B.
Personal Trainer
Saúde, bem-estar e condicionamento físico, 2-10 funcionários
Usou o software para: 6 a 12 meses
  • Overall Rating
    4/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    3/5
  • Relação qualidade/preço
    3/5
  • Likelihood to Recommend
    8/10
  • Fonte da avaliação 
  • Avaliado em 17/08/2017

"Using it for personal training booking, generally reliable and intuitive"

Comentários: Club OS helps me keep all of my clients organized and has helped me jumpstart my career as a personal trainer through its ease of use and intuitive structure.

Vantagens: The desktop site is clean, intuitive, and always functional. I had never used any kind of online booking or client management software until my current job and I was almost instantly able to utilize both the appointment booking functions and the client tracking functions. The wide array of data that can be connected to a client or prospect as well as the ability to share that data with all staff members is the best aspect of Club OS.

Desvantagens: The Mobile site does not share the same booking features with the desktop and only allows me to view sales information and a list of my clients. The desktop site has been running well recently but I would prefer something optimized for mobile that allows the creation and management of appointments.

  • Fonte da avaliação 
  • Avaliado em 17/08/2017
Luke J.
Fitness Specialist
Saúde, bem-estar e condicionamento físico, 13-50 funcionários
Usou o software para: Mais de um ano
  • Overall Rating
    4/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    Unrated
  • Relação qualidade/preço
    4/5
  • Likelihood to Recommend
    8/10
  • Fonte da avaliação 
  • Avaliado em 03/12/2019

"Club OS is a solid fitness center software"

Comentários: There is other fitness center software out there that is very comparable, but Club OS is a good choice, especially when you are doing any sort of scheduling.

Vantagens: Club OS is easy to use but also very straightforward. It is used more to increase overall revenue of your fitness center rather than a day to day functional software.

Desvantagens: Club OS is great but is primarily better for scheduling with clients, not using as a general fitness center software.

  • Fonte da avaliação 
  • Avaliado em 03/12/2019
Tim L.
Assistant Fitness Manager/Trainer
Formação profissional e coaching, 501-1.000 funcionários
Usou o software para: Mais de dois anos
  • Overall Rating
    3/5
  • Praticidade
    2/5
  • Recursos e funcionalidades
    2/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    3/5
  • Likelihood to Recommend
    7/10
  • Fonte da avaliação 
  • Avaliado em 19/08/2017

"This app is very useful but has some quirks that keep it from being great."

Comentários: Live scheduling without having to call into my club and get a receptionist involved. Easy reminders about times and events scheduled.

Vantagens: The way scheduling is set up with reminders for both the event owner as well as attendees added is excellent. Also having so much customization on repeat occurrences is also great to have. The UI for scheduling is simple and relatively painless to use on a mobile device. Overall this is good software and definitely better than paper scheduling.

Desvantagens: The app itself is basically useless. There is no access to scheduling which is what trainers will use club OS for 99% of the time. So everytime you use it on your mobile device you have to go through the extra steps of "view full site" and then after login going to "scheduling" > "calendar" which becomes tedious very quickly. I have also noticed a bug on android where when selecting a time to book a client in, the popup box does not appear and you have to turn your phone to change the orientation to make it appear (it is not just out of view, the window is just non existent while the screen greys out). A suggestion would be to include scheduling on the mobile app as this would increase its use hugely. As well, when setting up users you already have to choose a job title (ie. trainer, consultant, etc) so if the app and website were customized to have a different landing page for each (ie. trainer landing page is always their weekly schedule by default so they can immediately proceed with booking/moving clients, etc) that would be also well received. I would say this is the #1 complaint for any trainers using the software.

  • Fonte da avaliação 
  • Avaliado em 19/08/2017