17 anos ajudando empresas
a escolher o melhor software

Conheça eHopper

O eHopper é um sistema POS móvel gratuito para Windows PCs, Android e Poynt. eHopper é adequado para pequenas empresas, tais como restaurantes de serviço rápido, lojas de varejo, padarias, cafés, bares, lojas de bebidas, food trucks e outros negócios de varejo à procura de uma solução consolidada para simplificar as operações de negócios e o atendimento ao cliente.

Os principais recursos incluem:
Gestão de pedidos
Rastreamento de pedidos
Gestão de clientes
Pagamentos
Pagamentos divididos
Recibos
Estoque
Gestão de funcionários

Quem usa eHopper?

Pequenas e médias empresas como restaurantes de serviço rápido, lanchonetes, padarias, cafés, bares, lojas de bebidas, food trucks, sorveterias, lojas de cigarros eletrônicos, lojas de varejo ou quiosques temporários.

eHopper Software - 1
eHopper Software - 2
eHopper Software - 3
eHopper Software - 4

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do eHopper

Pontuação média

Geral
4,2
Praticidade
4,3
Atendimento ao cliente
4,1
Recursos
4,0
Relação qualidade/preço
4,2

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
56%
4
23%
3
15%
2
2%
1
5%
Tim
Tim
Controller, EUA
Usuário do LinkedIn Verificado
Mobiliário, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

eHopper Point of Sale system, webstore support and product management software

5,0 há 10 meses

Comentários: I highly recommend eHopper as a solution to your business ecommerce needs. I know there are many out there, but the people alone make it worth it to me.

Vantagens:

The staff and owner are incredibly helpful, friendly and patient. They will give you as much help as you need and/or want. The software is fairly easy to understand, even for someone as old and stuck in his ways as I am. If it can be done, they will help you to do it.

Desvantagens:

The main issue we had was my lack of understanding about how POS systems work. My background is in governmental accounting and analytics, so I sometimes asked questions that were somewhat irrelevant, not exactly what I needed, integration issues with other products, that kind of thing. But once I got up to speed, things went well. Most of my issues related to my lack of where I needed to go to make it best for us to operate.

John
Owner, EUA
Software, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

eHopper: Your Search for a POS is Over

5,0 há 4 meses

Comentários: I have setup eHopper in several of my locations now, once its up, its up. The feedback has been positive all around i rarely call in to support unless I or the workers mess something up.

Vantagens:

Consistent up time, ease of use, and overall great support to help with understanding the wide variety of features offered.

Desvantagens:

One or two features require a bit of understanding to get it setup right.

Murphy
Marketing and Tech Support, EUA
Hotelaria, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Overall Great Service & Great Pricing

5,0 há 2 meses Novo

Comentários: Great overall experience so far and no complaints as of right now!

Vantagens:

Support is amazing and the interface is very easy to use. Anna & Valerie have helped us tremendously.

Desvantagens:

They could update more training videos. Some are outdated but support always has the answer anyways.

Iryna
Owner, Canadá
Alimentação e bebidas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Used be a good one; however, now it is horrible

2,0 há 5 anos

Comentários: Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Vantagens:

Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.

Desvantagens:

Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her. If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company. On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person. That the real face of the technical support right now in 2020.

Agnes
President, Canadá
Alimentação e bebidas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Solution focused

5,0 mês passado Novo

Comentários: Professional, customer oriented and experience left with the knowledge that any contact with e-hooper will be positive and solution focused.

Vantagens:

Immediate help in dealing with my issue and resolved in a fast efficient and professional manner.

Desvantagens:

In my current interaction there's nothing that I can say I was unhappy with and would need to rate.

Liz
Owner, EUA
Varejistas, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great customer service for a great program

5,0 há 5 meses

Comentários: Not only is the customer service excellent, but the program is easy to use. It's very intuitive.

Vantagens:

Great customer service! No long wait times on hold and quick resolution to my problems.

Desvantagens:

At this point I haven't experienced any negative aspects of eHopper

Duane
Owner, Canadá
Entretenimento, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Our Implementation

3,0 há 5 anos

Comentários: Extreme lack of support and or communication, constant login and licensing issues, overall as a POS it would be fine but you get what you pay for as they say. We ended up blowing it up, losing data, and ultimately going to VEND.

Vantagens:

Ease of use, price point. During the free trail it seemed that this product would work as we are still small and new but you must consider future growth as well.

Desvantagens:

Lack of reporting, lack of customization IE receipts, entries required that don't make sense, IE departments that don't display anyways, constant time outs on back end and needing to constantly log in, lack of integration with Moneris - an ongoing problem since the latest apple update.

Resposta do eHopper

há 5 anos

Thank you for you valuable feedback! We are very to sorry to hear that you did not enjoy your experience. We are always working to improve our functionality and support. In terms of customer support, we have added additional resources with 24/7 support. Thanks again!

Jerry
OWNER, EUA
Varejistas, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Best System

5,0 há 3 anos

Vantagens:

I love everything that ehopper does and has to offer.

Desvantagens:

I don't have anything to say about the least because I love it!!

Jay
Owner, EUA
Artigos esportivos, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

e-Motion Review

5,0 há 9 meses

Comentários: Good, fairly happy but it's not perfect.

Vantagens:

Availability on poynt platform, inventory management, reporting

Desvantagens:

Inability to offer a refund without card present. Inability to do partial refunds. Sometimes transactions are missing, they show up in poynt but not in ehopper. Definitely still some bugs. No phone app. Lack of built in and included in plan customer data collection

Jessica
Market Manager, EUA
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Ehopper is Amazing

5,0 há 9 meses

Comentários: ABSOLUTELY AMAZING. 10 OUT OF 10! HIGHLY RECOMMEND!

Vantagens:

The customer service provided by [sensitive content hidden] was exceptional. Despite facing multiple challenges and hurdles, she navigated them with grace and ease, consistently answering my numerous calls. [sensitive content hidden] not only efficiently handled the complexities but also secured an incredible bundle deal for me, setting up my startup for less than $200.00. Her efforts made the entire experience seamless, and I highly recommend their service.

Desvantagens:

The so-called "con" is not really a downside. The only advice I can give is to be prepared for receiving top-notch equipment. You're getting a high-quality product along with an excellent program that includes unlimited training. Adjusting to everything new may take a bit of time since they offer a lot, so my suggestion is to start by uploading the necessary apps, learn those first, and gradually incorporate the fantastic additional features as you become more comfortable.

Roger
Owner, Trinidad e Tobago
Restaurantes, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Ehopper Review

4,0 há 4 meses

Comentários: Great, I always recommend this to businesses.

Vantagens:

Accessibility, User Friendliness, and Stability

Desvantagens:

It sticks at times with the all in one POS

Tangi
Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great POS for small business

4,0 há 12 meses

Vantagens:

I was able to try it for free 1years with all the function I desired before to pay something for it, second store opened.

Desvantagens:

the way of the refund work for a small business sometime it isn't convenient for our customer but we always figure it out for them at the end.

Sandra
Retail Store Manager, EUA
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Very Pleased

5,0 ano passado

Comentários: I chose ehopper because they look quite easy to get started with and to incorporate with our retail store and to get up and going very quickly. I also chose and a continue to be very pleased with ehopper; their support is unparalleled to any other support I have every exprienced.

Vantagens:

The absolutely best in Customer Support. They respond immediately when requesting assistance.

Desvantagens:

Limited reporting. Limited personalized customizing of our online store website.

Spencer
Barbershop, EUA
Serviços ao consumidor, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Ehopper Customer review

5,0 há 9 meses

Vantagens:

EHopper is very easy to use and have had a good experience

Desvantagens:

I haven’t had any big issues. I had an issue in the beginning but got resolved

Anthony
President, Austrália
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Revolutionised our POS

5,0 há 9 meses

Vantagens:

Ease of use Quick set up Customising is easy

Desvantagens:

We only use it for a few not for profit events each year and an annual fee reduces our contribution to the school

Avaliador Verificado
Usuário do LinkedIn Verificado
Varejistas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

eHopper customer experience

4,0 há 6 anos

Comentários: For the most part, the service fills our need at this time.

Vantagens:

We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Desvantagens:

There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Resposta do eHopper

há 6 anos

Hi, We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

Avaliador Verificado
Usuário do LinkedIn Verificado
Roupa e moda, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great Service, Limited Functionality

4,0 há 6 anos

Comentários: Overall, it was a positive experience and I would continue to follow their software and hopefully see new and advanced features in the future.

Vantagens:

The software was affordable, the team was very responsive to troubleshoot any issues we had.

Desvantagens:

The software was not advanced enough to support all the reporting needs we had in order to analyze our retail performance. There were also a lot of integration and syncing issues with QBO.

Resposta do eHopper

há 6 anos

Thank you for taking the time to submit a response! We pride ourselves on response time to troubleshoot, or any other customer service issues. If you ever have any further trouble with QBO, or any other syncs, please don't hesitate to reach out directly to [email protected].

oliver
dir, África do Sul
Esportes, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Bad support

3,0 há 5 anos

Comentários: Their support team does not help if you have an Epson Printer....

Vantagens:

Not sure what to say here as mainly posting for the bad support

Desvantagens:

support is not consistent... we are located in South Africa...we have an issue with our printer. Epson printer.... we have to wait until 6pm for someone to help us eventually... and after 20 minutes the support says he can't fix issues with an Epson printer, not supported by their system.... sorry but that is a Joke...

Resposta do eHopper

há 5 anos

Thank you for the valuable feedback! We are very to sorry to hear that you did not enjoy your experience with eHopper POS We are always working to improve our functionality, and user feedback like this is incredibly valuable to our overall process.

Avaliador Verificado
Usuário do LinkedIn Verificado
Restaurantes, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Recommended

4,0 há 6 anos

Vantagens:

Easy of use, products display, currency options

Desvantagens:

Diagrams of restaurant tables, price of the product

Resposta do eHopper

há 6 anos

Thanks for the feedback! It's great to hear you're happy with your eHopper experience. Table management is on our road map, stay tuned for updates on this soon!

Jaime
Jaime
Point Of Sale Deployment Manager, EUA
Usuário do LinkedIn Verificado
Serviços financeiros, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great Company, Great Software, Awesome Service

5,0 há 6 anos

Comentários: Ehopper has awesome support, they listen and are very fast at resolving issues. They will train you as many times as needed to ensure you and your staff can utilize every bit of the software to enhance your user experience and make sure your business runs smoothly. They have competitive pricing and are always adding new features and functions to help businesses grow and thrive.

Vantagens:

This software is easy to use and has everything a business needs to stay organized and up to date with their software in todays day and age. They are constantly evolving and stay competitive in the POS industry as a leader in POS technology.

Desvantagens:

They are missing a few features for fullservice restuarants but plan on adding them in the future.

Lynn
Lynn
Manager of Sales, Austrália
Usuário do LinkedIn Verificado
Alimentação e bebidas, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Small business

4,0 há 6 anos

Comentários: been great printers work fine - and easy for staff which is very important

Vantagens:

Looks Great - easy for the staff - back office is what i have been looking for

Desvantagens:

stock take is not doing what i need Need a fast cash out to help staff when bar is busy need more metric measurements for australia

Resposta do eHopper

há 6 anos

Thanks Lynn, We really appreciate you taking the time to respond. Continued customer feedback is a crucial part of our entire process. I'm glad Back Office is what you're looking for. Please know that we are actively working to upgrade features and provide things like fast cash outs and improved localization options. If there's a specific upgrade for your business, know that you can always reach out to our Support line with any questions or concerns.

Wendy
Finance Coordinator, Canadá
Serviços de eventos, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great for large-scale events!

5,0 há 6 anos

Comentários: My overall experience was good, except for my credit card being charged for another month of full access to the software. I had made it abundantly clear I only needed the license for 1 month and nowhere did it say the license would auto-renewed/charge my credit card. Further to that when speaking to support (I did that a lot), I was told that access to the software would automatically cease after my month was up if I didn't make another payment before then -- this was exactly what I wanted and had no reason not to trust what eHopper told me. That has unfortunately left me a bit disappointed and not too keen on doing business with the company again if I fair resolution to the issue can't be accomplished.

Vantagens:

What I like most about this software is the user-friendly interface both for the back office and pos software on tablets. Also a big bonus is syncing in real-time as it allows me to share information with my team on the progress of our event. One of the biggest motivators to a team that received almost 15,000 guests is hearing how much of each product was sold because it's more than just a number. What has to be taken into consideration is the kitchen staff, our food line servers, and the prep work leading up to our event. . . all things that contributed to our numbers/sales.

Desvantagens:

I'd have to say the transaction warnings. I had paid for the full license but some of my cashiers (1 had 4), were locked out of the POS software. During a weeklong event that saw 15,000 patrons that was a nightmare. Thankfully, eHopper support (Monsur and his manager) came to the rescue and set up backup accounts for us and my trouble-shooting helped get us back up and running.

Keith
Keith
Senior Client Relationship Manager, EUA
Usuário do LinkedIn Verificado
Restaurantes, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

MY eHopper Experience

4,0 há 6 anos

Vantagens:

The eHopper POS Station is a great POS for the hospitality industry. The customer service was great, there is never a flawless reboot and they helped with every hurdle The POS is very cost effective as well

Desvantagens:

They do not add logo's to receipt They do not add logos's to the POS screen in sleep mode

Resposta do eHopper

há 6 anos

Thanks Keith. We really appreciate the response. You're right, while no project is without flaws, we prepare to tackle every hurdle as they arise. Custom logo displays are on our road map. Thanks for choosing eHopper.

clara
owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Thanks for the great service

5,0 há 5 anos

Comentários: Always prompt and helpful customer service. [SENSITIVE CONTENT HIDDEN] is a great associate there, happy to know we can count on a person we have a report with to help and not a random person every time we call.

Vantagens:

Its organized and easy to use, it tracks information well and accessibly

Desvantagens:

It stalls out sometimes and doesn't remember credit cards, sometimes there is a delay in the response when typing. Setting up the back office menu is not very good. I want to have a home screen with the most accessed products, but when you ad them to the menu they all automatically shift and its frustrating. The dual screen would be cooler if it were touch screen so customers can sign for credit cards on the opposing screen instead of having to turn the whole ehopper unit to get a signature.

Avaliador Verificado
Usuário do LinkedIn Verificado
Varejistas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Ehopper review

5,0 há 6 anos

Comentários: Pos is easy to use. Back office works with Excel which I like.

Vantagens:

Easy to use pos. Anyone can use checkout.

Desvantagens:

Difficult connecting to Quickbooks. Although I have just recently tried.

Resposta do eHopper

há 6 anos

Thank you! If you are still having trouble syncing your point of sale with Quickbooks, please, don't hesitate to reach out directly to [email protected] and we'll be sure to get you set up.