--- description: Tudo sobre ServiceTitan: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTitan - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de HVAC](/directory/30107/hvac/software) > [ServiceTitan](/software/150053/servicetitan) # ServiceTitan Canonical: https://www.capterra.com.br/software/150053/servicetitan Página: 1 / 14\ Próximo: [Próxima página](https://www.capterra.com.br/software/150053/servicetitan?page=2) > O ServiceTitan é um software empresarial que está mudando o modo de operar das oficinas de trabalho de campo residencial e comercial. > > Conclusão: 325 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o ServiceTitan? Empresas de sistema de aquecimento, ventilação e ar condicionado (AVAC), hidráulica, elétrica, portões, limpeza de chaminé e tratamento de água que buscam aumentar a receita, otimizar os negócios, incrementar a equipe e encantar os clientes. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.3/5** | 325 Avaliações | | Praticidade | 4.1/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.0/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.9/5 | Com base em avaliações gerais | | Recursos | 4.2/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ServiceTitan - **Localização**: Glendale, EUA - **Fundada**: 2012 ## Contexto comercial - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Austrália, Canadá, Estados Unidos ## Recursos - Agendamento - Agendamento de manutenção - Agendamento em tempo real - Aplicativo móvel - Armazenamento de documentos - Assinatura eletrônica - Banco de dados de contatos - Banco de dados de custos - Budget Tracking - CRM - Captura de fotos - Cobrança de projetos - Compromissos recorrentes - Controle de horas - Estimativa de custos - Estimativa de materiais - For Carpet Cleaners - GPS - Gerenciamento de documentos - Gerenciamento de faturas - Gestão da disponibilidade - Gestão de calendários - Gestão de clientes - Gestão de conformidade - Gestão de estoques - Gestão de incidentes - Gestão de inspeções - Gestão de projetos - Gestão de tarefas - Gestão do pipeline de vendas - Gestão do risco - Gestão preventiva - Gestão técnica - Histórico de atendimento - Histórico do cliente - Mensagens de SMS - Orçamentos/Previsões - Orçamentos/estimativas - Pagamentos eletrônicos - Para instaladores comerciais e/ou industriais - Rastreamento de clientes - Rastreamento de trabalho - Real-Time Updates - Relatórios do andamento - Relatórios e análise de dados - Relatórios e estatística - Relógio de ponto online - Reservas online - Sistema de calendário ou lembretes - Third-Party Integrations ... e mais 34 recursos ## Integrações (15 no total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas de HVAC](https://www.capterra.com.br/directory/30107/hvac/software) ## Categorias relacionadas - [Sistemas de HVAC](https://www.capterra.com.br/directory/30107/hvac/software) - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software) - [Sistemas de Agendamento](https://www.capterra.com.br/directory/30087/scheduling/software) - [Sistemas de Canalização](https://www.capterra.com.br/directory/30673/plumbing/software) - [Software de Empresas de Instalações Elétricas](https://www.capterra.com.br/directory/31006/electrical-contractor/software) ## Alternativas 1. [FieldPulse](https://www.capterra.com.br/software/153475/fieldpulse) — 4.6/5 (417 reviews) 2. [Jobber](https://www.capterra.com.br/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [Service Fusion](https://www.capterra.com.br/software/135788/service-fusion) — 4.3/5 (304 reviews) 4. [Housecall Pro](https://www.capterra.com.br/software/140363/housecall-pro) — 4.7/5 (2738 reviews) 5. [Limble](https://www.capterra.com.br/software/162600/limble-cmms) — 4.8/5 (743 reviews) ## Avaliações ### "The all in 1 Software for the trades" — 5.0/5 > **Madison** | *27 de outubro de 2023* | Serviços ao consumidor | Taxa de recomendação: 10.0/10 > > **Vantagens**: I love the all in one software that ServiceTitan is. It combines so many features into one convenient location. I have always felt this way since the beginning. > > **Desvantagens**: ServiceTitan is a wonderful software. And I don't have anything to say that could be a con at this time. Maybe that I wish more people were using the community feature\! > > Overall ServiceTitan is the best. I am a huge advocate for the ServiceTitan software. I only want to see it grow even more than it already has. They are constantly improving the software\! ----- ### "Great Service\!" — 5.0/5 > **Mark** | *2 de março de 2026* | Construção | Taxa de recomendação: 9.0/10 > > **Vantagens**: Our CSM Kima has been outstanding. Her knowledge of the system is excellent and she has assisted me numerous times\! > > **Desvantagens**: The focus seems heavily skewed towards Pro products. Would like a little more attention to core product. Automated CC fees would be great. > > Very Good in general. A powerful product when properly applied. Takes some commitment but the return is well worth it. ----- ### "Pick another software" — 1.0/5 > **Connie** | *5 de fevereiro de 2026* | Serviços ao consumidor | Taxa de recomendação: 0.0/10 > > **Vantagens**: Dispatch only. This question requires 100 minimum strokes to answer. Service Titan does not have enough things I loke most so here are two sentences to answer this question. > > **Desvantagens**: Administrative nightmare. Does not work well with Quickbooks, takes ten times longer to process checks and invoices. Tech support is a joke and waste of time. Program is extremely expensive. On integration, vendors did not import and tax exempt did not import. Had a slight price increase in labor and the old price kept posting. Request for support was always "I'm not sure so I will escalate this ticket" and then silence. Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter\! I would use Quickbooks to create the invoice and receive the payment. I can't imagine if your company is using Service Titan for financials. I have had batched invoices ready to export to Quickbooks drop off the page. Credit on accounts have locked up and I had to get tech support to fix it. Worst software I have ever used\! > > I now only email support with issues. My job requires 10 times the hours to complete normal administrative task. ----- ### "Amazing Software and People\!" — 5.0/5 > **Dominic** | *3 de março de 2026* | Construção | Taxa de recomendação: 8.0/10 > > **Vantagens**: I’ve been extremely impressed with how ServiceTitan workflows integrate with their tag system. When used intentionally, the tags become more than just labels—they become drivers of clarity and accountability across the entire operation. We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive. The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and reduce things slipping through the cracks. For a company focused on structure and performance, the tagging and workflow capabilities have been a powerful combination. > > **Desvantagens**: I’m not a fan of the escalated growth plan that requires a minimum number of managed technicians for billing. From my perspective, growth should be driven by operational readiness and real demand—not by hitting a headcount threshold to justify software costs. Tying pricing to a minimum tech count can feel restrictive, especially for companies that are scaling intentionally or optimizing efficiency before adding people. I believe billing structures should support disciplined growth, not pressure it. Flexibility in pricing would better align with how service businesses actually expand—strategically and based on performance, not arbitrary minimums. > > Overall, my experience with ServiceTitan has been excellent. The platform brings structure, visibility, and control to day-to-day operations in a way that truly supports growth. From dispatch to reporting, it creates clarity for the team and accountability at every level. The system is robust, the tools are powerful, and when implemented with intention, it becomes a strong operational backbone for a service company. While no platform is perfect, the overall experience has been positive and impactful for our business. ----- ### "Service Titan Customer Success with \[sensitive content hidden\] and Service Titan" — 5.0/5 > **Joe** | *2 de março de 2026* | Construção | Taxa de recomendação: 6.0/10 > > **Vantagens**: \[sensitive content hidden\] has always been very responsive to questions and concerns that my arise. \[sensitive content hidden\] is very approachable, intelligent and quick to assess the situation. I wish I would have had a \[sensitive content hidden\] when I was at Acree Air Conditioning, LLC. > > **Desvantagens**: I find I have better results with questions in using Service Titan, by googling AI then I do the help topics within Service Titan. > > I think Service Titan can be difficult at times to work with. I do understand there are stop gaps created in Service Titan to not allow actions that mess with the integrity of the data ----- Página: 1 / 14\ Próximo: [Próxima página](https://www.capterra.com.br/software/150053/servicetitan?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/150053/servicetitan) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados