6Storage

6Storage's customer service - impeccable - always available and willing to assist our needs.

Vantagens:

Automation - invoices sent prior to billing date. Many beneficial features - 6Storage is constantly improving features which make our staff's job easier to keep accurate accounting and effective communication with our tenants. Communication - 6Storage is always available 24/7 and they collaborate with their entire versatile staff to solve our issues within a very reasonable time period and with grace. They are always courteous and patient and they never give up in solving our needs. Alen heads up the sales & tech support team and has been very helpful in educating us on the use of the program including one on one personal tutorials in real time. He cares, understands our needs and proves it by following through with every request and in a timely manner.

Desvantagens:

Program runs a little slow but I partially blame that on we American's being impatient. Also, some features take several steps to get the job done - but the job does get done so I can't complain.

Pros and Cons

Comentários: I am very please with the S/W and I am looking forward to version 2 once merging is complete.

Vantagens:

It's ease of navigating around the program. It covers almost all the features needed to run the business. it was easy for a temp worker to pick it up and use while I was gone. I love the email report. It has come in very very handy. Also, the price in good.

Desvantagens:

I would like the discounts to be easier to use. There needs to be allot more reports. Reports are essential. All this data going in and no way of seeing it. One that comes to mind is marketing. It would be useful to see how customers found us. It would be nice to be able to create more reminders like to remind me (not the customer) when a discount is going to end. I should be able to tell it, like other reminders, how many days to report to me. I wish transfers would only transfer the tenant from one stall to another and not recalculate anything especially if the rate did not change. It should simply move it.

Dawson Road Mini Storage

Comentários: So far, so good

Vantagens:

Ease to use, payments process is simple and fast

Desvantagens:

So far there is nothing that I use that I do not like

Great Software. Makes running my business easier.

Comentários: Overall great experience. Really love of the software makes our jobs simpler and ultimately allows us to time growing the business vs. spending time on the day to day.

Vantagens:

The biggest advantages of this software are automation, website integration, and easy if use.

Desvantagens:

Customer management is something I think needs improving. I talk to leads on the phone and I want to be able to record notes about the call. I would also like the ability to have people update information. We have a lot of people that fill out the request forms but don't fill out all the information.

First choice for self storage management

Comentários: Our overall experience is a positive one and we can highly recommend this product for anyone setting up a self storage business.

Vantagens:

Excellent support 24/7 takes the stress out of storage management. The programme is easy to use.

Desvantagens:

The ¨leads¨ section doesn't work for me.

Perfect solution for our needs

Comentários: 6Storage has an incredible customer service - available 24/7 by chat. They keep improving their software with new updates/new functions quite often. They have even implemented a few functions for us that we asked them to include - at no cost. We are looking forward to using 6storage for many years to come.

Vantagens:

Great customer service, easy to use software.

Desvantagens:

No support for mobile (at least so far).

Good

Comentários: I have always received good service. I have always been answered when I need help.

Vantagens:

Contract management. I would like a little improvement on this. Good if we could make a change to the saved dates, for example. Sometimes there was a problem when the invoice dates did not match. For example, February is 28 days or 29 days.

Desvantagens:

Inelasticity of the bill to the country-specific need.

Consistent 6Storage User - Highly recommend program

Comentários: It has been a great overall experience. Working with the technicians/IT personnel on the program has been easy to work with, with quick feedback times. I have not regret my decision in using this software. High recommend it to new first time storage facility owners

Vantagens:

What I like the most about the software is the simplicity in doing task on the software in the sense that I am able to create and send invoices at the touch of a button and within in a short period of time.

Desvantagens:

If the software had an app version for phones and iPads/tablets, that would be greatly appreciated

Great Product, Great Support, Great Value

Comentários: Great people to work with - always responsive!

Vantagens:

We were able to convert a process that was completely paper-based to the 6storage software very easily especially with the great support provided by the 6storage team. Our customers love the fact that they can now manage and pay their account online without having to make a trip to our office!

Desvantagens:

There are a lot of different ways to do what is essentially the same thing - it can be confusing at times, especially when the user is not computer savvy.

Good and getting even better.

Vantagens:

Stable software which includes everything you can possibly need for your self storage business. I am using it for more than 8 months and I am satisfied. The customer support is great and every inquiry I have is resolved within a few hours.

Desvantagens:

We are using Cyrillic alphabet and it was a little bit hard to adapt and translate everything. Still some features in the invoices are still in English.

Functional and affordable

Comentários: My goal is to automate more payments and tenant correspondence. I would like customers to setup automatic monthly payments, and for invoices and late notices to be automatically sent as needed. I would also like gate access to be integrated and revoked when I tenant is late. 6Storage has helped me reach some of these goals, and we are working together to accomplish them all.

Vantagens:

I love the price and the excellent customer service. The 6storage team is very responsive and thorough. The price is very competitive and the software seems to have much of the same functions as the competitors. The software is adaptable and the team seems happy to help with individual solutions for my specific needs. I still have not integrated with out gate system, but hope to soon.

Desvantagens:

I occasionally encounter bugs in the software. Usually minor issues that are resolved quickly, but they can be annoying when I don't have much time. I also found that some of the GUI is not as intuitive as I would have liked. There is more of a learning curve than I expected, but that is likely true for any software. I am only passively managing one facility and 6storage is quite sufficient for that. Some things were not as automated as I had hoped, but the team has helped me with that too.

62Bypass Mini/RV storage 6Storage rocks!

Comentários: I searched for several weeks for a usable mini storage option and tried several top rated programs. I came across 6STORAGE after almost picking a company I wasn't really happy with. 6Storage gave me a fully working test drive at no cost for 60 days! I didn't even have it two weeks and was ready to purchase. If you are reading this please give this software a try or visit our site and I will be happy to answer questions for you. This software has made my life so much easier! Way to go 6Storage and Thank you for all your help! I'll be a long time customer~! Customer support is the super helpful and has help me with any problems I have had. Thank you!

Vantagens:

The software is very easy to navigate and works great with my current setup. It is easy to add more units as your facility grows! The customer service is A+ there is always someone there to help you and no waiting on hold, just login and start a chat and if they can't answer the question you get a call back very quickly! The report section gives you detail reports about nearly every aspect of your business! Very affordable!

Desvantagens:

There are some TIMEZONE updates that need fixing, but rest assured they are being addressed! It would be nice to have an APP for your phone, but it still comes up, just a little hard to navigate.

6storage overall review

Vantagens:

The customer service. It is outstanding. Also it is easy for the tenants to rent a unit.

Desvantagens:

The retro look, i would like an updated look.

6storage hands down has the most superior support of any software that I have used!

Comentários: Tracking tenants, who is in what space... and collections who owes what... which also always consistent posting of monthly rents and late fees.. The support allows me to get answers immediately no matter what time of day or which day I happen to need them. All around we are so thankful that we choose 6storage to be our property management program!!

Vantagens:

The ease of use, and how helpful it is for me in my daily tasks. For our company it has allowed us to get complete organization with our tenants, via tracking, communications, deposits just 100% is truly a blessing to us!! Besides the wonderful user friendly software the support has been unbelievable. They held our hands during set up, and have to continued to graciously help us with ANY questions or concerned that we have. We can not say enough positive words in regards to 6storage.

Desvantagens:

The only thing that would work better for us is if a tenants email is originally set up with some type of mistake we do not get a notice of returned email allowing us to correct our mistake and resend until a tenant brings it to our attention. It would be nice if there was some type of failure notice.

Reliable and flexible Self Storage software

Comentários: Our overall experience is very good. The flexibility and focus on customer service stands out as a huge advantage in choosing 6Storage.

Vantagens:

The product is very easy to use and supports all the functionality we need. 6Storage helped us build an integration to an access control system enabling us to run sites unmanned which was a high priority for us.

Desvantagens:

At first some reports was missing for integration with our finance but 6Storage showed great flexibility and helped us customize the reports we needed.

6Storage Review

Comentários: Fantastic. We have a great relationship with everyone there. [SENSITIVE CONTENT]. Everyone that we encounter at 6Storage has been very personal, pleasant to work with, and most of all, dedicated to making the product work for their customers.

Vantagens:

Its ease of use. Additionally, the customer support is wonderful!!!!

Desvantagens:

I can't complain!!!!! There is no software that does everything that every customer wants. But 6Storage will always work with customers to AND take their feedback to help improve. It is wonderful to see this commitment to a service.

6Storage

Comentários: Very good

Vantagens:

Ease of use good range of features and customisation

Desvantagens:

Cannot merge invoices of customers that have multiple units

6 Storage

Comentários: My overall experience has been great with 6 Storage.

Vantagens:

the team is constantly adding features. Support is very responsive and can step you through how to do things when you are stuck. I have found that even the more difficult issues have been resolved within a business day. Support hours are fantastic. It seems there is always someone available in Chat. Fully automated invoicing and credit card charges are great. The system attempts to charge every day until payment is made.

Desvantagens:

Initially it lacked gate support - that is now resolved. Would prefer that email (invoices etc) references to 6 storage

Great support and scalability

Comentários: Solves all the problems we have around the management of our two facilities

Vantagens:

The cost-effectiveness and 24/7 support is great

Desvantagens:

Integration into EU accounting software is currently under development

Great software

Comentários: I am becoming more love into 6storage

Vantagens:

very useful and easy to manage. It is very visual and friendly graphics.

Desvantagens:

Missing to connect with AFIP Dpt. from Argentina to make the invoice with QR made by AFIP.

6storage

Comentários: satisfactory

Vantagens:

6storage software overall functionality is perfect

Desvantagens:

6storage should try and include sitemap in the client booking page

6storage

Comentários: I only used for six months, but is so easy to learn and support was there for me any for any question, they were really professional and so kind when I called them more than one with the same problem, they make a job really easy since I was new on the storage business.

Vantagens:

Easy access and very user friendly, the comments to communicate with other team members, and the fact that I was able to load documents is great.

Desvantagens:

Go back keys some times did not work in the way that they supposed to work. ( minimum impact on my day to day tasks)

6storage review

Vantagens:

The support team is extremely helpful. It is easy to use after a learning how to use it and once you understand the programming. Online tutorials are there to walk you through any steps that might challenge you. If you make a mistake, the support team can help you fix it.

Desvantagens:

Only downside is it takes a little longer than I would like when it loads from one page to the next, but this really isn't a huge negative.

For the price this is the best software you can buy to manage storage units. Very impressive.

Comentários: It simplifies the management of our hundreds of storage units.

Vantagens:

Simplicity of being able to manage our storage units with one software package. The customer support is also second to none.

Desvantagens:

I have no complaints at this time as each time I have contact the company about issues with the software they have corrected the issues.

Excellent, and an incredible value. A seamless transition from PayPal that will save us thousands.

Vantagens:

-The software is easy to use, and will be very significant in helping our business grow. some of the most helpful people I have ever encountered. The value really seems too good to be true. The support in creating the website and getting the software setup was second-to-none, and transitioning our payments from paypal (saving us at least 1% on all transactions) was seamless.