dotdigital Engagement Cloud

Quem usa o dotdigital Engagement Cloud?

Empresas de médio porte, B2B, B2C e comércio eletrônico com pelo menos 5 mil contatos.

Conheça o dotdigital Engagement Cloud

O dotdigital (anteriormente dotmailer) é uma plataforma de tecnologia e nuvem de relacionamento com o cliente, ideal para empresas em crescimento e marcas ambiciosas. Os recursos da plataforma capacitam mais de 80.000 profissionais de marketing em 150 países a adquirir, converter e reter clientes em escala. Os usuários podem conectar-se aos sistemas de gestão do relacionamento com o cliente e comércio eletrônico, exibir dados e automatizar mensagens inteligentes entre canais que são entendidas pelo público.

dotdigital Engagement Cloud - Informação

dotdigital

https://www.dotdigital.com

Fundada em 1999

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dotdigital Engagement Cloud - Visão geral de preços

O dotdigital Engagement Cloud não possui uma versão gratuita, mas oferece versão de teste grátis.


Versão gratuita

Não

Teste grátis

Sim

dotdigital Engagement Cloud: implantação e suporte

Assistência

  • 24 horas por dia (representante ao vivo)
  • Horário comercial
  • Online

Implantação

  • Nuvem, SaaS, web

Formação

  • Pessoalmente
  • Webinars
  • Documentos

Recursos do dotdigital Engagement Cloud

  • Análise de dados/Rastreamento do ROI
  • CTAs personalizáveis
  • Campanhas gota a gota
  • Conteúdo dinâmico
  • Inteligência de vendas
  • Lead Scoring
  • Marketing de pesquisa
  • Marketing social
  • Páginas de início/formulários web
  • Rastreamento de visitantes do site
  • Segmentação
  • Testes A/B

Ver lista completa de Ferramentas de Automação de Marketing

  • Biblioteca de imagens
  • Campanhas gota a gota
  • Conformidade com CAN SPAM
  • Conteúdo dinâmico
  • E-mail otimizados para celulares
  • E-mails acionados por eventos
  • Editor de e-mail de WYSIWYG
  • Gerenciamento de listas
  • Gestão de assinantes
  • Gestão de modelos
  • Pesquisas do cliente
  • Páginas de início/formulários web
  • Relatórios e análise de dados
  • Respondedores automáticos
  • Testes A/B

Ver lista completa de Ferramentas de Email Marketing

  • Ações ativadas por eventos
  • Banco de dados de contatos
  • Gestão de canais
  • Gestão de leads
  • Marketing por e-mail
  • Múltiplas campanhas

Ver lista completa de Software de Gestão de Campanhas

dotdigital Engagement Cloud - Alternativas

Mais alternativas ao dotdigital Engagement Cloud

dotdigital Engagement Cloud - Avaliações

Leia todas as avaliações

Classificação geral

4,3/5

Pontuação média

Praticidade 4,2
Atendimento ao cliente 4,2
Recursos 4,1
Relação qualidade/preço 4,1

Avaliar software

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Escreva uma avaliação!
Jennifer K.
Donor Messaging Strategist
Instituições religiosas, 1.001-5.000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 16/02/2018

"As a new user of the Dotmailer software, I quickly found that it is user-friendly and robust ."

Comentários: I was quickly able to build my skill in creation of emails, reach a wider audience, and push relevant content to the email list.

Vantagens: I enjoy the drag-and-drop campaign builder and segmentation that are offered, I find that our organization can go back regularly to templates and rebuild similarly styled emails. I also find that Dotmailer helps us reach our audience in the most sophisticated way through Programs that are uniquely tailored to the email subscriber.

Desvantagens: I would like for there to be a few tweaks to the address book and segment functionality. I feel in some ways the system requires you to choose one or the other, when I'd like to be able to use a segment vs. an address book. I also would like it to be easier to select campaigns in the segment builder-- i.e. pin selected campaigns at the top.

  • Fonte da avaliação 
  • Avaliado em 16/02/2018
Naomi T.
Marketer
Bancos, 1.001-5.000 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    4 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 21/05/2018

"Brilliant mailing platform."

Vantagens: I like the Dotmailer support team , they were very helpful while we first began using this solution and they have been helpful at every step during these past few months.As a sales and marketing specialist ; I was able to reference the Dotmailer support team approach to my team ,as an example of how to provide effective product support to users.
I have got very little knowledge of html and I have been able to use this solution to create newsletters still ,all thanks to their easy editor which removes the need to leverage on a programming background to get work done. I must admit though ,that for my marketing colleagues who have got a better programming knowledge ; they create better newsletter templates than I do.
It has an high email delivery ratio and we are able to monitor the number of recipients who opened our newsletter emails.

Desvantagens: Dotmailer pricing is on the high side when compared with substitute products.However , with the amount of quality support we have gotten so far ; it does not matter ,as far as it keeps getting the job done for us.

  • Fonte da avaliação 
  • Avaliado em 21/05/2018
Judson H.
CEO/Founder
Roupa e moda, 11-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    1 /5
  • Praticidade
    2 /5
  • Recursos e funcionalidades
    2 /5
  • Atendimento ao cliente
    1 /5
  • Relação qualidade/preço
    1 /5
  • Probabilidade de recomendação
    0/10
  • Fonte da avaliação 
  • Avaliado em 30/08/2017

"A great platform, if this was 2009 and not 2017"

Comentários: A lesson in vetting platforms that claim to be solutions more thoroughly before proceeding. Other than that, I cannot think of another benefit.

Vantagens: The analytics on each email campaign. It is nice to get a visual report following the performance of the email campaign.

Desvantagens: Other than the campaign reports, I have a problem with just about everything else with this platform, particularly the customer service but I suppose that that is not the question here. The platform itself is wildly outdated, seemingly by intention because they will offer you custom templates but with an extremely high cost and they will request that you fill out so much information that you've already done half of the work for them. The drag-and-drop feature is not unique in 2017, which I see is the most frequent positive thing others have to say about it, but the fact that there is no auto-save is absolutely absurd. The platform is also buggy when trying to adjust background colors and with editing photos post-upload. Raising issues to customer service only led to them pointing fingers at me for supposedly not knowing how to use the product and not even once led to a solution.

  • Fonte da avaliação 
  • Avaliado em 30/08/2017
Sean D.
Marketing Assistant
Software, 51-200 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    5 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 01/02/2019

"Works great for my marketing team!"

Comentários: This is the end all be all of email campaign management for my medium sized company. We use Dot Digital every single day to track our new leads and put them through our nurture cycle. I can whole heartedly say that without this platform my marketing team would be lost. If you are looking for a way to manage your address books and email campaigns this is where you should stop your search.

Vantagens: The ability to track your email campaigns
Super easy to use overall
Ranking leads by email engagement has been critical to our business
The ability to export the lists to Excell make marketing meetings a breeze
Really great for managing address books and targeting segments

Desvantagens: When you export the data to excel it exports the file to a .csv by default and in this scenario it is possible that you will lose data more often than if the file were exported as .xls file. However, this seems like a very simple fix and may simply be dependent upon user preference and the software your company works with outside of Dot Digital.

  • Fonte da avaliação 
  • Avaliado em 01/02/2019
Yusra K.
Manager Risk Advisory Services
Contabilidade
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    7/10
  • Fonte da avaliação 
  • Avaliado em 13/02/2018

"A MUST BUY SOFTWARE!"

Comentários: The landing page builder makes it really easy to build nicely designed landing pages that helps our lead generation campaigns. We are utilizing DotMailer to market to the emails we gather at events which we were unable to reach before.

Vantagens: The interface design is clean and organized making it easy to find what you're looking for. Dotmailer s extremely flexible, it allows creating complex layouts on emails without sacrificing client cross-compatibility too much. The best feature offered by Dotmailer is Email Automation Programs. My organization was able to set up a Welcome email series for different people. The easy editor makes creating emails fun. Great customer service from support. the cost is extremely fair and the account managers are really great.

Desvantagens: Would like to be able to choose a group to send to while at the same time choosing another group to not send to so that any overlapping emails would not get the email. Other than this, NONE. A MUST BUY!

  • Fonte da avaliação 
  • Avaliado em 13/02/2018