Who Uses This Software?

Any company wanting to increase the visibility into their business, by seamlessly integrating their existing ERP data to their new CRM system.

Average Ratings

3 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 4.5 / 5
  • Features 4.5 / 5
  • Value for Money 5 / 5

Product Details

  • Starting Price $7/month
  • Pricing Details Starting at $7 per user(s) per month. Visit our sit for more details.
  • Free Version No
  • Free Trial No
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
  • Training Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Commercient
  • http://www.commercient.com/
  • Founded 2000

About Commercient SYNC

We Provide a seamless solution for businesses that want to connect and integrate their ERP system data with their CRM system. We integrate your ERP data to your CRM in less than one week.

Commercient SYNC Features

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services

Commercient SYNC Most Helpful Reviews

Very powerful solution for system integration

Translate with Google Reviewed on 8/6/2018
Marcelo S.
Director of Sales Technology
Food & Beverages, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Had a great experience working with their team for several years. They will do what it takes to implement what you want no matter how ambitious your project is.

Pros: Commercient is a very customizable sync service that lets you accomplish exactly what you want in your data sync. Besides just syncing data, they can create custom lookups, rollups, formulas and database views to massage the source data so you get the perfect numbers/info in the destination fields.
Once you start doing data integration you'll realize that is very important. Because (a) it is messy to do the data massaging in the destination system (i.e., you'll create dozens of custom fields and some crazy formulas to add them up) and (b) the destination systems (in our case Salesforce.com) put restrictions on formulas and rollups you can do within them, not to mention the total # of custom fields. Commercient allows us to overcome those issues.
For instance, if you want to sync to a destination field the total customer open balance, with many accounting systems you'll notice that info is not kept in a single tidy field for you to sync. You need to add up all invoice amounts, sometimes separate invoice types that are in different tables (i.e., debit charges, rental fees from a rental module etc), then subtract all payments, adjustment and credits, and only then you get to the total customer open balance due. Instead of synchronizing all those tables to your destination system and then creating rollup/lookup formulas there to calculate the open balance (imagine how messy that would be!), Commercient enables you to do that math behind the scenes and sync that single field.

Cons: It takes a little while to plan the integration, what source fields you want to sync and to which destination fields you want them to sync to. It's not something you do yourself in a day - you compile the requirements and send them, and then their programmers implement it. But then, that's why it's so powerful.

Very good products, definitely a plus for our teams

Translate with Google Reviewed on 8/21/2018
Elodie M.
Sales operations & Salesforce Administrator
Consumer Electronics, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Very good contact with their team, I was always able to reach someone when needed. I wish they had a local team in Quebec though.

Pros: Allows our reps and teams on the road to have a 360degree view of the customers, they can report on forecasts and quotas vs YTD now thanks to the sync agent from Commercient to Salesforce. This has been a game changer in data management and data accessibility.

Cons: It requires a good knowledge of both the ERP and the CRM.

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